Uptown Motorcars - Chevrolet Chrysler Dodge Jeep RAM

I brought my 2022 Equinox in for service at the end of November. In addition to doing the warranty work they had ordered parts for, they diagnosed another problem (more warning lights were coming on). I November. In addition to doing the warranty work they had ordered parts for, they diagnosed another problem (more warning lights were coming on). I received a text on January 3rd that parts were there for my vehicle and they would be returned if I didn't schedule service. Because I did not know more parts had been ordered, I called and spoke with someone at the dealership on January 5th and was told that who I needed to speak with would be back from vacation on January 9th and would call me then to clarify, which was totally fine with me. But today is January 20th and I have not received a call. If more work needs done, I would like to get it scheduled, because it was diagnosed before my vehicle was out of warranty... but now I have more than 36,000 miles. If parts are sitting there for me, I want to get there. If parts are not sitting there for me, why did I get the text message about them being sent back if I didn't schedule service? Some clarity would be good. I have been going to Uptown for service work and oil changes for years and, until this time, have always been happy! This just seems to be some kind of an unfortunate communication breakdown. More

Time and time again Uptown has treated us like family. Henry in sales just sold us our third Jeep and there is no other place my family would go for sales and service! Henry in sales just sold us our third Jeep and there is no other place my family would go for sales and service! More

Fair honest prices Great service every time. They go out of the way to make you feel valued. They go out of the way to make you feel valued. More

Professional, courteous, friendly staff. Low pressure and very knowledgeable. If you need a new or used vehicle Uptown is the place go. Low pressure and very knowledgeable. If you need a new or used vehicle Uptown is the place go. More

Uptown is my dealership. Everyone from the front desk to sales, service and the wash bay are friendly, professional and truly care about the customer. Everyone from the front desk to sales, service and the wash bay are friendly, professional and truly care about the customer. More

This dealership would not honor the 60k mile warranty on factory tires, and tried to have me purchase a set of several different brands of tires, none of which were factory, at almost $1100. I was also not factory tires, and tried to have me purchase a set of several different brands of tires, none of which were factory, at almost $1100. I was also not given an option of credit for my tires, which didn't even have 25k miles on them, which this dealership decided were all garbage, due to bulging. I don't trust this dealership with anything outside warranty issues. More

excellent service,speedy and freindly came in out in fast time. was told it mite take a little longer for rotating tires. oil change and filter was done before you no it. then when he came to get me, he said time. was told it mite take a little longer for rotating tires. oil change and filter was done before you no it. then when he came to get me, he said rotation was donw also.i was back on road in 45 minutes. speedy time. thank you very much. also my point check up was done and given the green lite on my vehicle More

While I got my second "free" oil change for the Jeep Compass I purchased last year or so, I have to say it was good it was free, because I ended up paying for a "interior" air filter since they told me Compass I purchased last year or so, I have to say it was good it was free, because I ended up paying for a "interior" air filter since they told me it needed to be replaced. Funny, as I sat in the waiting area I witnessed no less than 4 other customers buy the same filter for their vehicle. it seems that it seems that it's easiest thing to add that the customer doesn't question as it's really a nominal price and no one really thinks about. In some vehicles it's not the easiest to replace so good. The funny part is I did buy one, and I I watched the service guy replace it in front of me while I waited. It took him at least 20 minutes to replace it.....NO WAY did they check it BEFORE they TOLD me needed to be replaced...........Wow! $25-$35 per vehicle is quite a haul considering how many "oil changes" they do in a week! Other than that.......they did a good job? More

Roland is a great guy. I appreciate him and how he conducts business. He was additive throughout the process. I appreciate him and how he conducts business. He was additive throughout the process. More