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Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.5
553 Reviews

553 Reviews of Uptown Ford Lincoln - Service Center

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August 22, 2024

My experience with the body shop was not positive. They made empty promises of having my car's paint job finishe, it took from May 26-August 20. When the body shop called me to pick up the car, the pa More

by SUEMARGRAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Griff Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Uptown Ford Lincoln responded

We apologize for the concerns you have had. Please reach out to our Body Shop manager Nick at any time during the week to discuss this. They are there until 5 pm. 414-771-9000

August 22, 2024

Service was excellent. Also needed tires, excellent recommendation from Lejuan. Have been a customer for 35 years, will continue. More

by pond99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Slovachek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to recognize a team member and give us a 5-star rating!

August 22, 2024

Convenient, polite, worked with me to purchase 2022 Escape. Clean waiting area. Like shuttle service More

by BRAULT68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in body
Aug 27, 2024 -

Uptown Ford Lincoln responded

Thanks for your business, your comments and the 5-star rating!

August 21, 2024

Great service. Good communication. Easy to work with. Fixed right the first time. Will recommend More

by cskniech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 27, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and 5-star rating!

August 21, 2024

I am so happy to give this dealership a high rating for service. They have been great for being on time and have great people to talk with and are easy to work with. I’m glad they understand my concerns an More

by KENNETHGROTHMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Uptown Ford Lincoln responded

Many thanks for your business and the 5-star rating!

August 14, 2024

Great customer service. The service department answered all my questions regarding my vehicle. Great experience More

by Sabrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 27, 2024 -

Uptown Ford Lincoln responded

Thank you for choosing us and for the incredible 5-star rating!

August 13, 2024

Once again we experienced exceptional service from ,our rep. Austin and his awesome service team! Kudos to the service dept. especially so for getting us into the schedule on such short notice. Thanks much More

by raymar777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 27, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to recognize a team member and give us a 5-star rating!

August 13, 2024

Kory in the Service Dept. was very knowledgeable and helpful with our situation. He was able to see us right way to make sure our vehicle was safe for driving. More

by JAMIE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Krieser
Aug 27, 2024 -

Uptown Ford Lincoln responded

Thanks for the great review and recognition of our service department staff.

August 12, 2024

The service people are kind, courteous, very helpful explanatory about what all they did to the car I will keep coming back More

by VERACLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember the guy named that took care of me the very nice respectable and I always will come back to Up Town even though I do have a awake Up Town where I got it from Up Town where I have to stay. I do appreciate all the service that you guys have
Aug 27, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and 5-star rating!

August 12, 2024

Service folks are always on time and courteous They respect the customers I love my Black Label Aviator Mark F More

by MARK@FREDERICKPKG.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pentler
Aug 27, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and 5-star rating!

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