Uptown Ford Lincoln - Service Center

I called for an appointment and was able to schedule the same day for a convenient time. The service advisor greeted me immediately upon arriving, prepared a service order and showed me to the waiting room same day for a convenient time. The service advisor greeted me immediately upon arriving, prepared a service order and showed me to the waiting room. She also suggested that if I wished there was coffee and popcorn in the next room. Service was completed within an hour as promised. The service advisor came to get me and took me to the cashier and explained the service performed and the price. Everyone was very courteous and with a smile. I would definitly go back for service and to purchase a new vehicle. I should mention that I am a long term satisfied customer. Uptown Motors is a class operation. More

Machelle ALWAYS explains my repairs in detail and let me know if they are "required" or can "wait". She is always willing to work around my schedule and my vehicle is always done when promised!! Uptown ha know if they are "required" or can "wait". She is always willing to work around my schedule and my vehicle is always done when promised!! Uptown has a complete history of my vehicle repairs so if there is any question if something that should be done on a regular interval has been done or not it is right there in the records and easily accessable! Everyone I have had any interaction with at Uptown has been very friendly and it is their attitudes that keep me coming back. More

I have been having my vehicles serviced at Uptown since 1987. I had a Ford Escort back then. Then I purchased a 2001 Ford Escape. My daughter is still driving that vehicle which has never been serviced any 1987. I had a Ford Escort back then. Then I purchased a 2001 Ford Escape. My daughter is still driving that vehicle which has never been serviced anywhere else. Because of the fine service I have received all these many years, I purchased a new Escape from Uptown in 2009. In all these years that I have had vehicles serviced with them, they fix it right the first time. That means plenty to me. And, they don't fix what "ain't broken". Their service is dependably consistent. The staff is friendly, courteous and efficient. They don't waste my time, they provide transportation if needed. Being a female, I don't want to feel intimidated when I need to take a vehicle in for service. I want to do business where honesty and integrity are important. It can't hurt that this place is a family owned business and someone from the family is always on site. L. Hosking Wauwatosa, WI More