Uptown Ford Lincoln - Service Center

First visit Drove in, no one was there, sat in car for about 5 minutes or so until a tech said to go inside. Waited several more minutes for the guy at the compu Drove in, no one was there, sat in car for about 5 minutes or so until a tech said to go inside. Waited several more minutes for the guy at the computer to finish his phone conversation, talk to a tech about a missing key, finish a previous order and then finally get to me. Over all it tool 15-20 minutes just to drop my car off. Everything else was fine. More

Always helpful Uptown went out of their way to get me in for my service. They were booked and so was I. So they found a time to get me in for my recall fix, and th Uptown went out of their way to get me in for my service. They were booked and so was I. So they found a time to get me in for my recall fix, and they squeezed in an oil change and tire rotation. They are always accommodating. More

Perfect service Uptown is your dealer, excellent and fast service! The customer service is perfect, easy to get an appointment and the waiting aerea have all the thin Uptown is your dealer, excellent and fast service! The customer service is perfect, easy to get an appointment and the waiting aerea have all the things you need More

Service to correct a recall In this case I wasin for an oil change an as long as I was there, had a recall item corrected. All complete in a few hours, good waiting area and In this case I wasin for an oil change an as long as I was there, had a recall item corrected. All complete in a few hours, good waiting area and coffee available. Nice place. More

Very pleasant experience Worked with Bruce Gregory on windshield replacement. You can be assured Bruce, will get to the bottom of any issues and will always go the extra mil Worked with Bruce Gregory on windshield replacement. You can be assured Bruce, will get to the bottom of any issues and will always go the extra mile to make the customer happy. He indeed did excellent job and made us very happy. Great place to do Business. More

Great work and great service The work done, front breaks and oil change were done professionally and timely. All persons were friendly , courteous , and always helpful. All work The work done, front breaks and oil change were done professionally and timely. All persons were friendly , courteous , and always helpful. All work was clearly explained. More

Very attentive service and good sales experience too I had some minor issues with my service experience last time and this time they addressed everything and I was very happy. Service rep delivered his I had some minor issues with my service experience last time and this time they addressed everything and I was very happy. Service rep delivered his card to me at the end of visit so that if I would have any issues, I could contact him directly which was a nice touch! More

Outstanding Service Came to the dealership for the 20,000 mile checkup / oil change / etc. Was waited on right away and the car was done and I was on my way in 30 minute Came to the dealership for the 20,000 mile checkup / oil change / etc. Was waited on right away and the car was done and I was on my way in 30 minutes. Fabulous service! Thanks very much. More

Great Service The service department was friendly and courteous. I had a 1:00 appointment and the technician examined the vehicle right away and diagnosed the issu The service department was friendly and courteous. I had a 1:00 appointment and the technician examined the vehicle right away and diagnosed the issue and needed to replace some equipment. About 1:40 I was informed what need to be done, they had and the parts and would begin the repair immediately per my okay. I was told the repair took approximately 1hour and half. They completed the repair washed my vehicle and I was leaving a little after 3:00. More

Excellent service We received good explanations of the service problem. We were given a loaner car and that helped immensely. We were kept informed on a daily basis abo We received good explanations of the service problem. We were given a loaner car and that helped immensely. We were kept informed on a daily basis about the progress of the repair. Thanks to Jessica who helped us navigate through the week long part ordering and repair. ?? More