Uptown Ford Lincoln - Service Center

Bob took very good care of my vehicle and me. My vehicle was serviced promptly and work completed in a timely manner. I expect my next experience will also be great. vehicle was serviced promptly and work completed in a timely manner. I expect my next experience will also be great. More

Fred was very friendly, very accomodating and kept me abreast of the status of the service of my car. I would say he went above and beyond my experience at other service facilities of other dealerships abreast of the status of the service of my car. I would say he went above and beyond my experience at other service facilities of other dealerships More

I've worked with Uptown for more than 15 years. If you're buying or leasing a car or truck make sure you stop in and see John and his team. Honest, hard working sales people. When it comes to servic you're buying or leasing a car or truck make sure you stop in and see John and his team. Honest, hard working sales people. When it comes to service, their team is top shelf. Be it a simple oil change or tire rotation to a major rebuild, the Uptown Team will always do their very best to make sure the job is done right the first time. Of course having the best made America cars on the road today doesn't hurt either. More

They were customer focused - listened. Went out of their way to show and answer my questions. Explained to me the recall impact. Wanted to know if I liked my car. way to show and answer my questions. Explained to me the recall impact. Wanted to know if I liked my car. More

I had not used your dealership for awhile (both cars were working fine & did not require service), but I have to say I had a wonderful experience with Jessica in the Service department. She truly cares for h working fine & did not require service), but I have to say I had a wonderful experience with Jessica in the Service department. She truly cares for her customers and goes beyond to make sure her customers are happy. She is a gem to deal with & even though I don't want to have service on our cars constantly, I will enjoy dealing with Jessica. She is pleasant, proficient, efficient and a great addition to your staff. More

All work performed properly and on time. Car had been washed when I picked it up. Dealership personnel were all vey professional and friendly. Very nice facilities. washed when I picked it up. Dealership personnel were all vey professional and friendly. Very nice facilities. More

Service above and beyond!! Truly excellent! Included car wash and went out of their way to make it convenient for me to get oil change! wash and went out of their way to make it convenient for me to get oil change! More

It is great dealing with EVERYONE at Uptown. Best decision we made to switch to this dealership. The cookies were fabulous. Keep up the great work decision we made to switch to this dealership. The cookies were fabulous. Keep up the great work More

THe service dept has come along way, and Bob and Dave made sure i was taken care off. i was greated as soon as i walked in and they new me. (not sure if that is good or bad) LOL made sure i was taken care off. i was greated as soon as i walked in and they new me. (not sure if that is good or bad) LOL More

Everyone is friendly and they listen to your concerns. Explanations are understandable and to the point. The customer lounge is very comfortable along with tasty treats. Explanations are understandable and to the point. The customer lounge is very comfortable along with tasty treats. More