557 Reviews of Uptown Ford Lincoln - Service Center
I went in to diagnose a noise from my wheels, I thought it was a bad CV joint, Brian found out I had a noisy wheel bearing. It turned out to be rusted to the hub and axle. The technician and the service te it was a bad CV joint, Brian found out I had a noisy wheel bearing. It turned out to be rusted to the hub and axle. The technician and the service tech did their part to keep me informed and even helped me prepare for the worst case scenario regarding cost. I like the honest approach they used and gave me options if I wanted to (and how I wanted to) proceed. In the end the bill was not as much as it could have been, and they even worked with me to give me the best rate possible, since I did not expect to pay for repairs totaling over 650.00. I think all in all, the way I was treated and the service I received was top of the line. Thank you Uptown. More
I have dealt with other dealerships and Uptown Motors is outstanding. Fred Schmitz is the best Service Advisor I've ever dealt with which I appreciate. outstanding. Fred Schmitz is the best Service Advisor I've ever dealt with which I appreciate. More
The entire visit was coordinated by Jessica. She was super-friendly and it was obvious she knew exactly what she was doing. My phone call for an appointment was handled by Fred. Fred has made an effor super-friendly and it was obvious she knew exactly what she was doing. My phone call for an appointment was handled by Fred. Fred has made an effort to know who I am and was very friendly. More
We are going on vacation and came in for oil change and to have the car checked out. Fred met me as I came in and wrote up the service order and informed me it would take about an hour. When I arrived bac to have the car checked out. Fred met me as I came in and wrote up the service order and informed me it would take about an hour. When I arrived back the car was done and know additional costs, they even washed my car! Thanks More
I bought the car from the dealership and I've brought it back for all needed repairs. The employees have all been very courteous and helpful. it back for all needed repairs. The employees have all been very courteous and helpful. More
I have always come to Uptown for service on my Mustang and they do an outstanding job of communicating what is going on and offer a ride if I need one. The service is fast and affordable. I usually talk and they do an outstanding job of communicating what is going on and offer a ride if I need one. The service is fast and affordable. I usually talk to my salesperson when I'm there and he is not busy (he is a Mustang person too). I have also had any body work done at Uptown and 'my baby' comes out looking great every time---just like it never happened. Everyone at Uptown is easy to talk to, friendly and helpful. The only place to go! More
As always very professional and courtesy individuals. As always very professional and courtesy individuals. Work was done before required. Fred phoned that vehicle was ready for pick-up and explained t As always very professional and courtesy individuals. Work was done before required. Fred phoned that vehicle was ready for pick-up and explained there were no issues found. More
I have experience great services every time I visit Uptown. It is such a great and pleasant experience. I feel comfortable whenever I need service. Uptown. It is such a great and pleasant experience. I feel comfortable whenever I need service. More
Normally I would not do one of these reviews, but ever since I got my car from Uptown I have been impressed with their professionalism and eagerness to make sure my needs were met. Every one from the sale since I got my car from Uptown I have been impressed with their professionalism and eagerness to make sure my needs were met. Every one from the sales dept. to the service dept. has treated me well and with respect. I will definitely recommend this deal ship to my friends! More
Bob took very good care of my vehicle and me. My vehicle was serviced promptly and work completed in a timely manner. I expect my next experience will also be great. vehicle was serviced promptly and work completed in a timely manner. I expect my next experience will also be great. More