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Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.6
598 Reviews
Call Service Center (414) 771-9000

598 Reviews of Uptown Ford Lincoln - Service Center

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November 30, 2024

Friendly staff, helpful representatives that work with your need & don't push to sell product's! More

by usrafood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Dec 09, 2024 -

Uptown Ford Lincoln responded

Thank you. We hope to see you again soon!

November 28, 2024

Scheduling an appointment was easy and my car was finished sooner than I thought it would. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Melenchuck
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Nov 29, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to recognize a team member and give us a 5-star rating!

November 27, 2024

This was a work vehicle that needed repairs and I was 100% satisfied on how it was handled. I have a mechanical back ground and I appreciated that the service center especially Kory Stoffers, listened an More

by davidwiske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't talk to anyone in sales.
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Nov 29, 2024 -

Uptown Ford Lincoln responded

Thanks for the great review and recognition of our service department staff.

November 27, 2024

Great work, great service and great communication! Honest price and fast work to boot! Thanks! More

by aklein4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Joe, Tamika
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Nov 29, 2024 -

Uptown Ford Lincoln responded

Thanks for the great review and recognition of our service department staff and receptionist.

November 26, 2024

Great service, I always choose uptown even though it’s not the closest to my home or work. More

by CHRISTOPHER_PALID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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Nov 29, 2024 -

Uptown Ford Lincoln responded

Thanks for your business, your comments and the 5-star rating!

November 22, 2024

Exceptional care, service and my Navigator was pristinely cleaned interior and exterior when I picked it up!!! Very pleased! More

by kendylsherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Nov 22, 2024 -

Uptown Ford Lincoln responded

Thanks for sharing your experience with us. We appreciate your business!

November 22, 2024

Great and fast did a nice job checking all areas of the two thousand fifth teens Lincoln More

by MKROHN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Nov 26, 2024 -

Uptown Ford Lincoln responded

Thanks for sharing your experience with us. We appreciate your business!

November 22, 2024

Same day appointment. In and out. They even adjusted air pressure gaiges for me 15 word min on this survey is dumb More

by OLESON.BRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory
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Nov 26, 2024 -

Uptown Ford Lincoln responded

Thanks so much for your business and many thanks as well for the positive rating!

November 21, 2024

Did not fix the rear compartment handle problem that I listed when setting up the service call. Also, took more than the 1 day promised to address the recall issues. More

by UWMADISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gio
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Nov 22, 2024 -

Uptown Ford Lincoln responded

We appreciate the feedback. Please accept our apologies and call our service manager Bob, so he can work on this with you. 414-771-9000.

November 20, 2024

I feel service was good. The service advisor Hope is very helpful and great addition to your team. More

by waterford1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brosseau
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Uptown Ford Lincoln responded

Thanks for recognizing Hope., we're happy to have her! We appreciate the 4 star rating. Is there anything we can do to improve to 5-stars?

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