604 Reviews of Uptown Ford Lincoln - Service Center
car servicing We have 3 cars that needed service. They were all scheduled and completed in a timely manner. In the time I was there, everyone that crossed my path We have 3 cars that needed service. They were all scheduled and completed in a timely manner. In the time I was there, everyone that crossed my path said hello. I saw the owners who stopped and said hello also. Great place all around More
Oil change They were fast and friendly. Wish they would wash your car like other dealer do. Lounge is great free Wi fi. Don't know what else to say . They were fast and friendly. Wish they would wash your car like other dealer do. Lounge is great free Wi fi. Don't know what else to say . More
Great & Friendly Service Fred, Michele and the entire service team consistently provide exemplary service. Their focus on getting the job done as quickly and reasonably pri Fred, Michele and the entire service team consistently provide exemplary service. Their focus on getting the job done as quickly and reasonably priced as they can is a testament to their customer centric approach. More
Maintenance & detail Don't know what to say. Perfect as always! Car came back spotless. Did a wonderful job on short notice! I was unable to get my car to Uptown so the F Don't know what to say. Perfect as always! Car came back spotless. Did a wonderful job on short notice! I was unable to get my car to Uptown so the Finance Manager, Jim B, picked up my car on his way to work! What customer service is made of! More
Awesome They are the best in the city,that's why I'm a repeat customer and always will be...I send others there as well They are the best in the city,that's why I'm a repeat customer and always will be...I send others there as well More
SHIFTER PROBLEM & OIL AND FILTER The atmosphere is so upbeat yet very relaxing. Everybody is so friendly and helpful. We feel like royalty each and every time we schedule an appointme The atmosphere is so upbeat yet very relaxing. Everybody is so friendly and helpful. We feel like royalty each and every time we schedule an appointment. Very easy to deal with More
oil change and Sync updates Fed is ALWAYS fantastic and he introduced me to a sales man that took the time to update and fix my Sync issues, I didn't receive this help when I pic Fed is ALWAYS fantastic and he introduced me to a sales man that took the time to update and fix my Sync issues, I didn't receive this help when I picked up my car new in October. I was just told to log into Sync and update things myself but it was more complicated and my account information was not originally set up with a phone number to make things easier when I would go into a new lease. More
I would highly reccomend Uptown The dealership waiting area was clean this was a major identifier. If pride isn't taken in the customer waiting area what was like in the service are The dealership waiting area was clean this was a major identifier. If pride isn't taken in the customer waiting area what was like in the service area. I say this because I lead a 6S team . This term in manufacturing is process to clean and organize and finally sustain the area. Uptown sustains keep up the good work. More
Courteous and on time As always, our experience was a very good one. Everyone is very courteous and friendly. We never have to wait any longer than expected. Very pleasant. As always, our experience was a very good one. Everyone is very courteous and friendly. We never have to wait any longer than expected. Very pleasant. More
Taking good care of my Ford I recently brought my 2012 Fiesta into Uptown Ford-Lincoln for a recall repair (replacement of door latches) and its 50,000 mile service visit. Fred S I recently brought my 2012 Fiesta into Uptown Ford-Lincoln for a recall repair (replacement of door latches) and its 50,000 mile service visit. Fred Schmitz took great care of me and my vehicle. I appreciated the complimentary ride to my office in the morning. When I came back to get my vehicle, there was a mistake on some of the paperwork. Fred immediately reviewed the situation and corrected the mistake on the paperwork and on the electronic records. Great customer service! That's why I drive across town to have my vehicles serviced at Uptown. More