Uptown Ford Lincoln - Service Center

Always great service! Alex took good care of me and had my tire fixed very quickly. He also noticed that I needed new wiper blades and suggested I have them changed also. H Alex took good care of me and had my tire fixed very quickly. He also noticed that I needed new wiper blades and suggested I have them changed also. He assured me that my vehicle was all set for winter driving. Thanks Alex! More

Tire disaster I have had service worked preformed for years at this dealership and usually quite happy. This time however a simple purchase of new tires turned into I have had service worked preformed for years at this dealership and usually quite happy. This time however a simple purchase of new tires turned into a disaster. After double checking with service and parts to be sure the requested tires were being installed I get to the dealer to pick up the vehicle only to find they installed the wrong tires. After lengthy conversation I am told they are unable to get the right tires. They sell this vehicle and can't get tires that fit! Ultimately the old tires are put back on and 2 days later I am back in my vehicle with worn tires. You might think that's the end of it but no. After inspecting my car I notice that someone went a little crazy with the impact wrench and they destroyed on of the rims. As you can imagine these are very expensive rims, not your 1970's steel rims you can replace for $70. So now I am stuck with a damaged rim and the same old tires I went to have replaced in the first place. Thanks for nothing Uptown, I will be taking by business elswhere going forward. More

Service dept. oil change In all the years I have been with Uptown I have never had a bad experience. I have always been a person and not a number. In all the years I have been with Uptown I have never had a bad experience. I have always been a person and not a number. More

I had excelent and quick reaction to my service needs I have purchased many vehicles though the years. I have been a repeat customer and will continue to be. Uptown is by far the best dealership I have do I have purchased many vehicles though the years. I have been a repeat customer and will continue to be. Uptown is by far the best dealership I have done business with. They bring a new level to excellent customer service. Brian Slovachek is one of the best salesman I have dealt with. I would recommend anyone to Uptown. More

oil change I came on time and the service was also started on time. When the work was done Fred came to present me with the paper work. I asked to explain i I came on time and the service was also started on time. When the work was done Fred came to present me with the paper work. I asked to explain it and he did , and I thanked him and went on my way. Thanks again. More

Oil change Fred was very friendly. My battery life was low so had a new one installed right away so I didn't have to set up another appointment. Fred was very friendly. My battery life was low so had a new one installed right away so I didn't have to set up another appointment. More

Excellent service and professional service staff. Service was prompt an efficient. Rental car was provided and service was explained in detail. Service was completed i and professional service staff. Service was prompt an efficient. Rental car was provided and service was explained in detail. Service was completed in a timely manner More

Excellent Customer Service I received excellent customer service while my car was in for repairs. Fred went above and beyond to make sure that all of my needs were met I received excellent customer service while my car was in for repairs. Fred went above and beyond to make sure that all of my needs were met More

Another painless experience Fast turnaround for service - by the time I was settled in the waiting area after a snack and drink, they were already done. The fresh fruit and snac Fast turnaround for service - by the time I was settled in the waiting area after a snack and drink, they were already done. The fresh fruit and snacks along with a stocked fridge of water and soda is also a nice touch. Even though they were booked solid, Fred knew I was from out of town and only available for 1 day and was able to squeeze me in. More

Best service dept ever Thank you for bringing Machele back!! She is the best and always listens to my issues. I really like the new customer lounge area...very nice to sit Thank you for bringing Machele back!! She is the best and always listens to my issues. I really like the new customer lounge area...very nice to sit and get some work done. More