Uptown Ford Lincoln - Service Center

Excellent Service Brought vehicle in with appointment for repair of 3 separate issues. On the first visit a cause was found for each and non-trivial repairs were comple Brought vehicle in with appointment for repair of 3 separate issues. On the first visit a cause was found for each and non-trivial repairs were completed that same day with parts coming from other locations. Very impressed. More

Out of town customer I live in Appleton WI. I will return for future oil changes as my schedule will allow the trip to Milwaukee. My vehicle was taken in as scheduled and I live in Appleton WI. I will return for future oil changes as my schedule will allow the trip to Milwaukee. My vehicle was taken in as scheduled and returned promptly as quoted. It was raining on and off and they still insisted to hand wash it upon completion. More

Always Great Experience Took 2011Explorer in for undefined problem in electrical system, without prior appointment. Also needed oil change. Michelle, as always, got right on Took 2011Explorer in for undefined problem in electrical system, without prior appointment. Also needed oil change. Michelle, as always, got right on the problem and got work done on my tight schedule. Found out everything OK with car, had oil change, tire rotation and air filter replaced. Michelle came to me and indicated I had enough reward points to cover the bill. This touch most appreciated, as I would have probably forgotten. Service has improved since Michelle returned to dealer. Good job. Will strongly consider next new auto from this dealer. More

MKX repair The staff in the service department are always great. They listen while I am explaining the all the issues so they get it right and they always get t The staff in the service department are always great. They listen while I am explaining the all the issues so they get it right and they always get the job done. Thank you, John More

service work when appointment was first made ,would need truck for 2 days . on dropping off was told 3 days ,but that was ok had free loaner . when appointment was first made ,would need truck for 2 days . on dropping off was told 3 days ,but that was ok had free loaner . More

Fitting It In My car had a low tire so I brought it into the dealership. I asked if also an oil change could be done since I was there. At first, I was told they My car had a low tire so I brought it into the dealership. I asked if also an oil change could be done since I was there. At first, I was told they were booked; however, Bob said he would fit it in and it could be done that same time since it was already there. More

My recent visit to Uptown Service Department May 19, 2018 I really wanted to say thank you Marlon C Hood, the service advisor who handle my problem with my tires and the timely manner it took to solved the p I really wanted to say thank you Marlon C Hood, the service advisor who handle my problem with my tires and the timely manner it took to solved the problem. He was very professional, courtesy and polite so i give him a 100% or on your scale a 10. Again thank for the great service. More

Oil change, tire rotation, new rims My service agent was Marlin. He was very cordial, honest, and he followed up when I had questions. I could tell that he strives to deliver excellent My service agent was Marlin. He was very cordial, honest, and he followed up when I had questions. I could tell that he strives to deliver excellent service to customers. Long story short...he was awesome! More

Friendly, efficient and well done A pleasing experience dealing with not so pleasing event. Road Side assistance was great with good follow up. Thanks for the lender and easing my mind A pleasing experience dealing with not so pleasing event. Road Side assistance was great with good follow up. Thanks for the lender and easing my mind. More

happy customer Always great service and friendly. everyone treats us so nice, love the car wash. Will always come back. It is important to have a reliable dealer l Always great service and friendly. everyone treats us so nice, love the car wash. Will always come back. It is important to have a reliable dealer like uptown More