Back

Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.6
695 Reviews

695 Reviews of Uptown Ford Lincoln - Service Center

Sort by
March 24, 2025

Excellent service especially picking up car and delivery when done. Needed all lug nuts replaced and disappointed that new lug nuts are same crappy quality of the old ones. More

by skip.wick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Krause
Mar 26, 2025 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and 5-star rating. Scott is a fantastic Uptown representative and we appreciate you recognizing him!

March 24, 2025

Excellent service! Austin was a pleasure to deal with and communicated with me exactly what was being done while my truck was being serviced More

by brosseau2347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 26, 2025 -

Uptown Ford Lincoln responded

Thanks for recognizing Austin. We appreciate your business and the time it took to send in your review!

March 23, 2025

The staff was professional, helpful with,good customer service. Roadside assistance was fast and competent. More

by Ithacaan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory don't know his last name
Mar 26, 2025 -

Uptown Ford Lincoln responded

Thanks for your business and the 4-star rating! Please let us know if there is anything we can do to improve to 5-stars.

March 23, 2025

I can say that when I bring my car in that I get great service from the service department and I want to thank each one for excellent service More

by deescott815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of them
Mar 26, 2025 -

Uptown Ford Lincoln responded

Thanks for the great review and recognition of our service department staff.

March 22, 2025

My car kept having unexpected problems and Uptown was very patient and thorough. Joe and Antwan were amazing to work with, very helpful and friendly! Highly recommend Uptown Ford! More

by Emily Ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in sales
Mar 26, 2025 -

Uptown Ford Lincoln responded

Thanks for the great review and recognition of our service department staff.

March 22, 2025

First x there we're professional, got the work done, and of course a little expensive. More

by Upkerry
Recommend Dealer
Yes
Employees Worked With
Service girl
Mar 26, 2025 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to recognize a team member and give us a 4-star rating. We hope to improve that to 5 stars with your next visit. Thanks again!

March 22, 2025

Went to fix check engine light, was charged $150 to check and still paid to repair. That was a ripoff. More

by OKOROIFEANYIOBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know there name
Mar 26, 2025 -

Uptown Ford Lincoln responded

We appreciate the feedback. Please accept our apologies and feel free to call our service manager Bob Maxwell with your concerns. 414-771-9000.

March 22, 2025

Body shop made sure I was well taken care of including hassling with the insurance company. They made sure I had a loaner car & completed the work in less than 3 days. Mike was kind & always kept me inf More

by ginnyferrari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Longoria
Mar 26, 2025 -

Uptown Ford Lincoln responded

Thanks for recognizing Mike. We appreciate your business and the time it took to send in your review!

March 22, 2025

Service is very good service agent was very helpful service done on the vehicle was very efficient and everything was very good More

by kazes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan,Jeff they're excellent
Mar 26, 2025 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and recognize one of our staff. We appreciate your business!

March 22, 2025

This was our first service with Uptown Lincoln. Truely 1st class. This premier service kept us notified via text and emails as to the appointment confirmation, valet pickup and drop off notifica More

by JSOLIVERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Uptown Ford Lincoln responded

Welcome and thanks for the great review and recognition of Gio and our service department staff. We look forward to working with you in the again in future!