553 Reviews of Uptown Ford Lincoln - Service Center
We’ve bought multiple suv’s from Uptown both Lincoln and Ford. The sales and service staff are excellent and we highly recommend Uptown. Thank you for making it so pleasant to buy and get our service done c Ford. The sales and service staff are excellent and we highly recommend Uptown. Thank you for making it so pleasant to buy and get our service done correctly and in a timely manner. Keep up the great work! More
All of the people at this dealership are very nice and helpful. The work is always completed on time. The waiting room is always clean and they offer free refreshments. helpful. The work is always completed on time. The waiting room is always clean and they offer free refreshments. More
I had two recall items to be repaired. Curt was excellent with setting up the service and making sure I had a ride to pick up my car. The repairs were done quickly and I am happy with the service. with setting up the service and making sure I had a ride to pick up my car. The repairs were done quickly and I am happy with the service. More
I had to have my drivers side mirror replaced after it was hit by a delivery van. They got me an appointment very quickly and were incredibly friendly. It only took 40 minutes for them to fix it and the p was hit by a delivery van. They got me an appointment very quickly and were incredibly friendly. It only took 40 minutes for them to fix it and the price was incredibly reasonable, couldn't be happier. More
I was very satisfied and the service manager was very helpful and got to me very quickly and They was very helpful and the service man answered my questions to my satisfaction and I will return again for helpful and got to me very quickly and They was very helpful and the service man answered my questions to my satisfaction and I will return again for service More
Service at Uptown is always a pleasure! Wonderful and helpful employees make a service call go smoothly. Every question is answered respectfully and they end the service call with a car wash to boot! helpful employees make a service call go smoothly. Every question is answered respectfully and they end the service call with a car wash to boot! More
I have a 2013 Ford C-Max that began having starting issues. Always overnight, fortunately in my garage at home. It was so frequent the AAA drive knows us well. After a few non-starting rounds took f issues. Always overnight, fortunately in my garage at home. It was so frequent the AAA drive knows us well. After a few non-starting rounds took for service. They said a new battery would take care of it. Nope. A few days later it happened again. I spent hours sitting in their waiting room and spent a lot of money for them to 'reset the modules' which they said was the problem. Three weeks later dead in the AM again. It was a Saturday morning. I called their service center and kept getting voicemail. Left a message. They were open. AAA came and got us started again. Monday still no one called me back. I called service center, got voicemail, left message. No one called all day. Monday evening I went online to do a 'chat' with Uptown and was promised a manager would call next day. Well it's now Friday, no one has contacted me. So far car has started. I have to go out and check my car early enough each day so there's time for AAA to come if needed. Real reliable service done...NOT. More
I brought my vehicle in for an oil change and check up. The staff was so courteous. They even washed my vehicle for me! I would recommend Uptown service department. The staff was so courteous. They even washed my vehicle for me! I would recommend Uptown service department. More
I’m always well taken care of! I always receive A+service. Purchased all my vehicles thru Uptown! Very friendly from the owner on down. It’s a pleasure dealing with them. A+service. Purchased all my vehicles thru Uptown! Very friendly from the owner on down. It’s a pleasure dealing with them. More
Always a pleasant experience. Uptown is the best dealership I have ever dealt with. Should have been coming for the past 30 year. Lessons learned. dealership I have ever dealt with. Should have been coming for the past 30 year. Lessons learned. More