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Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.5
553 Reviews

553 Reviews of Uptown Ford Lincoln - Service Center

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April 04, 2024

Always love your service… that’s why I drive from Pewaukee to you guys. Hope was very informative, helpful and friendly. More

by Pauljrep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 10, 2024 -

Uptown Ford Lincoln responded

Thanks for sharing your rating with us and the community

April 02, 2024

Exceptionally professional service interactions with all personnel. I am very satisfied with the level of engagement. I feel there is tremendous value in working with Uptown for my service needs. Very satis More

by Anna486
Recommend Dealer
Yes
Employees Worked With
Jake
March 30, 2024

Prompt in getting you checked in and getting your vehicle into a stall for service. After my vehicle was taken to the work stall, the mechanic was on his cell phone several times. He also didn't seem to kno More

by Snukems2719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales person
Apr 14, 2024 -

Uptown Ford Lincoln responded

We're sorry that you were not able to give us a 5 star review. Please reach out to our service management team so we can try and resolve your concerns.

March 30, 2024

Thanks for replacing the transmission cooler lines. As for the unusual engine whine that you couldn't reproduce in three days at the shop... I reproduced it in the 12 minute ride home and again this mo More

by brettcarroll352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 14, 2024 -

Uptown Ford Lincoln responded

We're sorry we didn't earn a 5 star review from you. Please reach out to Jake again or on of our service managers so we can try and resolve your concerns.

March 30, 2024

Tech tried to diagnose intermittent problem with ABS system. Spent 2 days but could not replicate issue. I give this tech high praise for attempting to do this without check engine light. Hopefully chec More

by PRZES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales.
Apr 14, 2024 -

Uptown Ford Lincoln responded

Thanks so much for taking the time to leave us a 5-star rating, it means a lot to us!

March 29, 2024

Worked with Hope Ewerdt. Very pleasant experience. Very Nice facilities. Very enjoyable in every way. More

by ChuckS
Recommend Dealer
Yes
Apr 14, 2024 -

Uptown Ford Lincoln responded

We hope to see you again soon!

March 28, 2024

Quick, scheduled appointment same day, friendly staff. I love the waiting area with popcorn and soda. More

by Tony
Recommend Dealer
Yes
Employees Worked With
Oil change team
Apr 14, 2024 -

Uptown Ford Lincoln responded

Thanks for your business, it's always our pleasure!

March 27, 2024

Great communication with the repairs and timeline. Price was acceptable, within range. I'll be back More

by Dibber005
Recommend Dealer
Yes
Employees Worked With
Giovanni
Apr 14, 2024 -

Uptown Ford Lincoln responded

Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

March 27, 2024

Purchased PicUp here. Some staff members helpful n nice. Others aren’t warm or welcoming. More

by Alipowell089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No longer an employee
Apr 14, 2024 -

Uptown Ford Lincoln responded

We'd love to discuss this with you please reach out to our management team so we can try and address your concerns, 414-771-9000

March 23, 2024

Pure excellence! I was more than anticipated and I was blown away by the attention to detail! More

by VanessaMueller3
Recommend Dealer
Yes
Apr 14, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback.

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