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761 Reviews of Uptown Ford Lincoln - Service Center
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June 25, 2025
I brought my car in for service yesterday paid for a fixed service they said was fixed it was a rushed job to quick to call it a fix we got home 15 minutes afterward taking payment and guess what proble fixed service they said was fixed it was a rushed job to quick to call it a fix we got home 15 minutes afterward taking payment and guess what problem still exists they should have taken the time to find the problem instead of rushing it so we won't have to return this is the 2nd time I've had this problem with the service department and back and forth instead of them taking more time then trying the quick fix I left message for a return call and I haven't gotten that call yet very disappointed with the service I haven't received our car didn't make it 15 minutes for the problem occured again More
by Anderson.l.teresa0814
Verified CustomerEmployees Worked With
June 25, 2025
Great service, fast repairs, kept me informed, washed my car, picked up and delivered the vehicle car, picked up and delivered the vehicle More
by BOB.MAXWELL
June 22, 2025
This is the fifth time my 2023 has been the shop. I believe no one checks the vehicle to assure all concerns were addressed and that Lincoln meets the standards Lincoln states. I believe no one checks the vehicle to assure all concerns were addressed and that Lincoln meets the standards Lincoln states. More
by NANCYGALLOWAY9754
Employees Worked With
Geno
June 18, 2025
The staff was great with updates. I called periodically. They were all very clear in answering my questions. They explained when they were waiting for th insurance company to reply to I called periodically. They were all very clear in answering my questions. They explained when they were waiting for th insurance company to reply to their questions and requests. I really appreciate all that they did for me. Thank you, thank you! Sheila Manhoff More
by POOF60091
Employees Worked With
Tj, Nick, Mike
June 15, 2025
Excellent service. Kept us informed of their progress throughout. Vehicle was returned washed. Definitely will use them again. Kept us informed of their progress throughout. Vehicle was returned washed. Definitely will use them again. More
by CKAILAS
Employees Worked With
June 11, 2025
I said yes I would recommend this station because generally it’s been good in the past. But this time I was disappointed that the rate the estimate said for the oil change was about $58 but then the generally it’s been good in the past. But this time I was disappointed that the rate the estimate said for the oil change was about $58 but then the bill was for over $80. When I asked why, the service person had no good explanation (she tried something about how the quote was for Fords and not Jeeps). So after a phone call to someone she brought the price down to the 70s, and then when I spoke up again she just reduced it to the original price. Long story short, if we have another experience like that we will go somewhere else for service. More
by Ed
Employees Worked With
Hope?
June 06, 2025
Professional and friendly. Uptown is a great place to service a vehicle. The service advisors and technicians are the best in the business. Uptown is a great place to service a vehicle. The service advisors and technicians are the best in the business. More
by arcellbishop
Employees Worked With
Austin Melenchuk, Hope Ewerdt and Paul Graham
