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Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.6
606 Reviews

606 Reviews of Uptown Ford Lincoln - Service Center

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August 05, 2024

The service was fast. The service manager was very friendly and understood the situation. He explained the results though More

by henschel24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rauen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Uptown Ford Lincoln responded

Thanks for the great review and recognition of our service department staff.

August 03, 2024

I was charged $150 diagnostic fee for them to tell me the code that popped up. I could have gotten the code for free somewhere else. They didn’t fix the problem. Just made guesses. More

by Ls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 03, 2024

Very friendly and nice. She went out of her way to make sure I understood everything that was being done to my truck. And when some thing came up that was not expected she w More

by darent0903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NOT SALES DEPARTMENT!!!!!
Aug 06, 2024 -

Uptown Ford Lincoln responded

Thanks for the great review and recognition of our service department staff.

August 03, 2024

Dealership completed oil change within an hour. Service representative was kind and friendly. I will return for future maintenance. More

by thos.anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope Ewerdt
Aug 06, 2024 -

Uptown Ford Lincoln responded

Thanks for your business, your feedback and the 5-star rating!

July 28, 2024

Upset over how they took care of my suv had a lot a work done in Oct 2023 spent about $4000 dollars almost got a new engine now 9 months later they say I need a new engine $9500 xxx this is not a good thi More

by joanne6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
July 26, 2024

We were promised fast efficient service and Machelle delivered just that. I look forward to a long relationship with Uptown and our fleet. More

by Dcharlebois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Machelle
Aug 06, 2024 -

Uptown Ford Lincoln responded

Thanks for sharing your experience with us. We appreciate your business!

July 25, 2024

This dealership is fantastic! We have purchases our last 10 Carps here, won't go anywhere else More

by BVVOLDAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sardina
Aug 06, 2024 -

Uptown Ford Lincoln responded

Thanks for your continued business and for taking the time to share. We're so glad to have you in our Uptown Family!

July 19, 2024

Excellent phone service. I received my ride quickly. Work was done quickly and the cost wasn’t as much as I thought it would be More

by Dorothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griff Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Uptown Ford Lincoln responded

Thanks so much for your business and many thanks as well for the 5-Star rating!

July 05, 2024

Excellent Ford dealership. ..I broke down while out of town and this dealership was fair and I was informed of everything that was needed to be done and at a fair price. Couldn' More

by BDCHASSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope in the service department.
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks for your business, your comments and the 5-star rating!

June 30, 2024

I like the service at Uptown the people are very friendly, helpful, courteous, and kind. More

by gmfrische
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griff Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks so much for sharing your experience with us!

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