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This rating includes all service center reviews, with more weight given to recent reviews.
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553 Reviews of Uptown Ford Lincoln - Service Center
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May 24, 2024
I’m always satisfied with the work done on my vehicle. Even if I don’t have an appointment you guys do your best to get my vehicle checked out and fixed. Even if I don’t have an appointment you guys do your best to get my vehicle checked out and fixed. More
by GLADNEYM
Verified CustomerEmployees Worked With
Service Department
May 23, 2024
Appointment means nothing to the service dept Had one to replace a tire. Had a quote from them . After a hour they tell me no one bothered to c if a tire was in stock. 2 hours to get a tire. Not unusal. to replace a tire. Had a quote from them . After a hour they tell me no one bothered to c if a tire was in stock. 2 hours to get a tire. Not unusal. Poor service 90% of the time. The manager obviously doesn't care about customer satisfaction. Or the meaning of the word appointment. More
by Wally
Employees Worked With
Joshua
May 18, 2024
Always great service and communication. If you bring up a concern you initially forgot when scheduling your appointment, they will work hard to address it while they have your vehicle…even If you bring up a concern you initially forgot when scheduling your appointment, they will work hard to address it while they have your vehicle…even bringing it back into the service bay. More
by DANIEL.NORDIN
Employees Worked With
Service Department
May 18, 2024
Very friendly and efficient staff. Love the concierge service! Service was completed quickly and accurately. Thank you! Love the concierge service! Service was completed quickly and accurately. Thank you! More
by PATTIFISHER1
Employees Worked With
May 15, 2024
Dave and Brian where amazing to work with very knowledgeable buying from uptown was stress-free knowledgeable buying from uptown was stress-free More
by plummer.kevin
May 15, 2024
Great service, personable & polite staff and my vehicle was fixed in a timely manner. Thank you was fixed in a timely manner. Thank you More
by MGRISBY117
Employees Worked With
May 12, 2024
Pickup Driver was friendly, professional and punctual. Car was COMPLETELY clean, both inside and out before it was returned to us Car was COMPLETELY clean, both inside and out before it was returned to us More
by TR4
Employees Worked With
