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Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.5
553 Reviews

553 Reviews of Uptown Ford Lincoln - Service Center

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June 12, 2024

They took more time than they tell me. When I call and make the appointment More

by Nicoangel26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thank you for taking the time and letting us know of your experience. We will need to do better and your comments will help us determine which areas need improving.

June 11, 2024

Courteous honest service from Austin to get some recall work done. Great help from my sales rep when I bought the car from Mark Brosseau. Not happy about condensation in a $400 tail light on $60,000 F150 t More

by God’s Outlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griff Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brosseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks so much for sharing your experience with us!

June 11, 2024

Awesome people who made sure I understood the work being done and when they'd finish. More

by jrborkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griff Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and 5-star rating!

June 11, 2024

Very nice and explained what the problem was with my car. I also had the shuttle driver, Terry take me and my Husband home and bring us back when our car was ready More

by Teresa Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks for the 4 star rating. Is there anything we can do to improve to 5-stars?

June 09, 2024

Staff is Polite. Prompt appointment and completion. . Accurate estimate. Accommodating to customer needs. Would return More

by Mike brings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks so much for taking the time to share your thoughts – it’s much appreciated!

June 08, 2024

We appreciate the great service and sensible prices. Everyone is always friendly and helpful! It’s great to know you are there! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and 5-star rating!

June 08, 2024

Very prompt and courteous service. Great communication on what was the problem with my vehicle. This was on the Lincoln side of the service. More

by jmwhousehold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geo in the service department.
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and 5-star rating!

June 08, 2024

The most wonderful and caring customer service. From the receptionists to the service managers to the mecanics to the owner, the service is top notch. They are all very attentive , polite and com More

by sachsdds98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks so much for your business and many thanks as well for the positive rating!

June 08, 2024

This dealership was efficient and clean. The advisor I worked with told me it would be an hour and it was! More

by F2SUKUPCAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with sales
Jul 05, 2024 -

Uptown Ford Lincoln responded

We’re grateful for your business and appreciate you taking the time to share your rating with us!

June 06, 2024

Easy to get appointments and are most of the time easy to speak with for updates. More

by Jekgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service department
Jun 07, 2024 -

Uptown Ford Lincoln responded

Thanks for sharing your experience with us. We appreciate your business!

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