553 Reviews of Uptown Ford Lincoln - Service Center
I received OUTSTANDING service. The staff was very very professional. I appreciated that the staff was very courteous. I highly recommend Uptown. The staff was very very professional. I appreciated that the staff was very courteous. I highly recommend Uptown. More
Had an appointment for them to pick up my Navigator for service and drop off a loaner. Took a half day at work for this. They never showed up for the appointment. No call, no text, no communication at all. service and drop off a loaner. Took a half day at work for this. They never showed up for the appointment. No call, no text, no communication at all. Tried calling the advisor (Gio) and he did not answer all day. I eventually got another advisor to answer and he said Gio would call me back later that afternoon. 3 days later, still no call. Absolutely unacceptable. Extremely unprofessional service. DO NOT service your vehicle here. More
Heard I was having issues and got me in same day. Waiting area very clean and comfortabke. Pleasant experience. Waiting area very clean and comfortabke. Pleasant experience. More
Gino was very responsive to my questions about timing of service and explanation of the problem service and explanation of the problem More
Top notch service at every step of the process. Gio in particular does an amazing job. Customer service is an obvious priority at Uptown Ford Lincoln. Gio in particular does an amazing job. Customer service is an obvious priority at Uptown Ford Lincoln. More