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Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.5
553 Reviews

553 Reviews of Uptown Ford Lincoln - Service Center

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June 23, 2024

I received OUTSTANDING service. The staff was very very professional. I appreciated that the staff was very courteous. I highly recommend Uptown. More

by Valeriemcurry45
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
LaRaru
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks for your business, your comments and the 5-star rating!

June 22, 2024

Had an appointment for them to pick up my Navigator for service and drop off a loaner. Took a half day at work for this. They never showed up for the appointment. No call, no text, no communication at all. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni
June 21, 2024

Everything worked out quite well for my alignment. I am going to return for more service. More

by Pkripper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Gio
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks so much for your business and many thanks as well for the positive rating!

June 20, 2024

Service is great do everything to take care of your problem and explain what they found and what it will take to fix the problem More

by whyman5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn and John Pentler 5 star
Jul 05, 2024 -

Uptown Ford Lincoln responded

We’re grateful for your business and appreciate you taking the time to share your rating with us!

June 16, 2024

Never have an issue when getting service done on my Ford Edge. Everyone is nice and courteous when I’m there. More

by MOENELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks for the 4 star rating. Is there anything we can do to improve to 5-stars?

June 15, 2024

Heard I was having issues and got me in same day. Waiting area very clean and comfortabke. Pleasant experience. More

by MWELLSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and 5-star rating!

June 15, 2024

Gino was very responsive to my questions about timing of service and explanation of the problem More

by GASCHRAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovani
Jul 05, 2024 -

Uptown Ford Lincoln responded

We’re grateful for your business and appreciate you taking the time to share your rating with us!

June 14, 2024

Great professional and courteous interaction with representative at front desk. Explained service offered effectively and honestly. More

by GREGADAMSSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tron
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks for your business, your comments and the 5-star rating!

June 13, 2024

Analysis leading to a solution which helped me keep my car healthy for more miles and a significant reduction of auto expense. More

by EIDEME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks for your business, your feedback and the 5-star rating!

June 12, 2024

Top notch service at every step of the process. Gio in particular does an amazing job. Customer service is an obvious priority at Uptown Ford Lincoln. More

by TBURNER2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griff Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks so much for your business and many thanks as well for the positive rating!

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