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Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.6
682 Reviews

682 Reviews of Uptown Ford Lincoln - Service Center

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March 31, 2025

Great service from Uptown Ford! They came to pick up my truck, took care of two recall items quickly, and had it back to me in no time. The process was smooth and hassle-free. Appre More

by dondoggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Slovachek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Great customer service! Work completed on schedule. Will go back again, very convenient to my workplace More

by jweske25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
March 27, 2025

In addition to regular maintenance (oil change) I had a tire with a leak. All the work was completed in less than 90 minutes. I’m very satisfied. More

by PAM.FENDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sales Service
March 26, 2025

I've always had a good rapport with Uptown Ford. Purchased two automobiles from you guys. And have my cars serviced regularly. More

by Hotdog
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brosseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Very good service and was fast. They also took care of additional recalls on the vehicle. More

by dcwildes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
Mar 26, 2025 -

Uptown Ford Lincoln responded

We’re grateful for your business and appreciate you taking the time to share your rating with us!

March 24, 2025

Excellent service especially picking up car and delivery when done. Needed all lug nuts replaced and disappointed that new lug nuts are same crappy quality of the old ones. More

by skip.wick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Krause
Mar 26, 2025 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and 5-star rating. Scott is a fantastic Uptown representative and we appreciate you recognizing him!

March 24, 2025

Excellent service! Austin was a pleasure to deal with and communicated with me exactly what was being done while my truck was being serviced More

by brosseau2347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 26, 2025 -

Uptown Ford Lincoln responded

Thanks for recognizing Austin. We appreciate your business and the time it took to send in your review!

March 23, 2025

I can say that when I bring my car in that I get great service from the service department and I want to thank each one for excellent service More

by deescott815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of them
Mar 26, 2025 -

Uptown Ford Lincoln responded

Thanks for the great review and recognition of our service department staff.

March 23, 2025

The staff was professional, helpful with,good customer service. Roadside assistance was fast and competent. More

by Ithacaan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory don't know his last name
Mar 26, 2025 -

Uptown Ford Lincoln responded

Thanks for your business and the 4-star rating! Please let us know if there is anything we can do to improve to 5-stars.

March 22, 2025

Went to fix check engine light, was charged $150 to check and still paid to repair. That was a ripoff. More

by OKOROIFEANYIOBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know there name
Mar 26, 2025 -

Uptown Ford Lincoln responded

We appreciate the feedback. Please accept our apologies and feel free to call our service manager Bob Maxwell with your concerns. 414-771-9000.

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