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Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.6
742 Reviews

742 Reviews of Uptown Ford Lincoln - Service Center

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June 06, 2025

Professional and friendly. Uptown is a great place to service a vehicle. The service advisors and technicians are the best in the business. More

by arcellbishop
Recommend Dealer
Yes
Employees Worked With
Austin Melenchuk, Hope Ewerdt and Paul Graham
Jun 07, 2025 -

Uptown Ford Lincoln responded

Thanks so much for your business and sharing your experience with us. It's a nice pat on the back to our service team!!

June 03, 2025

Wonderful people whom, in my opinion, take the time to understand your concerns and strive to solve them. Easy to set up an appointment. Always contact you with any questions they might have. Their wor More

by DANIEL.NORDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rauen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Uptown Ford Lincoln responded

Thanks for your continued business and for taking the time to share. We're glad to have you as one of our Uptown Family!

June 03, 2025

Everything was good, nothing to complain about. The Service department was very helpful. Thank you. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Jun 07, 2025 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to recognize our service department and giving us a 5-star rating!

May 31, 2025

Excellent customer service and communication Friendly, honest, dependable and did exactly was what requested in a timely manner More

by EMWAITE1025
Recommend Dealer
Yes
Jun 07, 2025 -

Uptown Ford Lincoln responded

Thank you for giving feedback about your experience and giving us a 5-star rating. We appreciate your time and your business!

May 31, 2025

Excellent customer service and communication Friendly, honest, dependable and did exactly was what requested in a timely manner More

by EMWAITE1025
Recommend Dealer
Yes
Jun 07, 2025 -

Uptown Ford Lincoln responded

Thanks for sharing your experience with us. We appreciate your business!

May 30, 2025

They were very prompt and very knowledgeable of everything going on with the vehicle and they got back to me on time More

by dontracy8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
Jun 07, 2025 -

Uptown Ford Lincoln responded

Thanks so much for your business and many thanks as well for the positive rating!

May 29, 2025

Good to work with ,usually the work is done promptly I go there frequently for service More

by ksauers11
Recommend Dealer
Yes
Employees Worked With
Lejuan. Perry
Jun 07, 2025 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to recognize our service department and giving us a 5-star rating!

May 26, 2025

I was financed a used vehicle that has many many problems, breaks are bad, engine h hums when I’m driving, the driver side was stuck in down position, and I only have had this car for four months. More

by BECKYBOO072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Slovachek
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Uptown Ford Lincoln responded

Were sorry to hear that your experience with us was not as you expected. This is not the norm for us. If you'd like to speak to our management team please call us at 414-771-9000 to speak with the manager you worked with.

May 25, 2025

Responsive, customer oriented, great communication, able to resolve the problem in an extremely timely manner. More

by PKING14
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept - Hope Ewerdt
Jun 07, 2025 -

Uptown Ford Lincoln responded

Thanks for sharing your experience with us. We appreciate your business!

May 24, 2025

They damaged my car while changing tires. Not acceptable. Will not recommend the shop. Again. More

by jorosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Witt
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Uptown Ford Lincoln responded

We appreciate the feedback. Please accept our apologies and call our service manager Bob, so he can work on this with you. 414-771-9000.

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