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Uptown Ford Lincoln
Milwaukee, WI
915 Reviews
Learn more about us at Uptown Motors
Not all car dealerships are created equal, and here at Uptown Motors, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Milwaukee to the nearby communities of Wisconsin, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs.
Why Choose Uptown Motors, Serving Wisconsin?
Wisconsin drivers return to Uptown Motors time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Uptown Motors team for high-quality, modern service. Specifically wondering about financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Uptown Motors finance specialists are ready to help drivers figure out a finance option that meets driver's needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Uptown Motors team is ready to help!
Take the Short Drive to Uptown Motors in Milwaukee
With our pressure-free environment, drivers from Wisconsin, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Ford. Explore what our Milwaukee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 915 reviews
February 28, 2013
Always a good experience. The people were always very helpful,friendly and knowledgable. David made the visit very smooth and easy. I would recommend dealership helpful,friendly and knowledgable. David made the visit very smooth and easy. I would recommend dealership More
by John A Barton Sr
Employees Worked With
David Doss
February 28, 2013
We have always been satisfied with the service at Uptown. Everyone in the Service Department is courteous and knowledgeable and we have never had any problems. Everyone in the Service Department is courteous and knowledgeable and we have never had any problems. More
by Menzel
Employees Worked With
Fred
December 17, 2012
Uptown and Fred Schmitz provide the very best service with maintenance. The hours are convenient. The quality of the maintenance is outstanding. There is rarely any wait for someone talk with me or to with maintenance. The hours are convenient. The quality of the maintenance is outstanding. There is rarely any wait for someone talk with me or to close out the transaction when I pick up my car. More
by 4dMan
Employees Worked With
Fred Schmitz
June 27, 2012
We took our minivan for an oil change and car wash to Uptown Ford. The service team left huge scratches (peeled off paint 4 inches long x 2 inches wide) on the bumper. When we demanded to get it repainte Uptown Ford. The service team left huge scratches (peeled off paint 4 inches long x 2 inches wide) on the bumper. When we demanded to get it repainted, they started being down right disrespectful. They kept claiming that the scratches were already there before we dropped off the car which is not true. I have been showing this car to potential buyers for the past week and never ever saw those scratches. These scratches would have formed only by driving up against something really hard. Our guess is the service rep took it out for ride (8 miles added to odometer, one does not have to drive the car that far for an oil change within the shop) and backed into something. Worst customer service ever. The floor manager (Bruce - dont know his last name) did not even try to resolve the issue and his 20 something assistant (Jessica - dont know her last name) was yelling at us. These rude people don't deserve to be in customer facing jobs. More
by Kumar09
Employees Worked With
Bruce (service manager) and Jessica (Bruce's assistant)
February 03, 2012
I have been getting my Ford vehicle serviced at Uptown Ford, Lincoln Mercury ever since the Ford Dealership where I purchased the vehicle from went out of business. Now I wouldn't go anywhere else! Upto Ford, Lincoln Mercury ever since the Ford Dealership where I purchased the vehicle from went out of business. Now I wouldn't go anywhere else! Uptown's service department sets a new standard for customer service. They are always friendly, courteous, and most importantly repair my vehicle correctly, on time for a reasonable fee. Fred always goes the "extra mile" for me and has my total trust to help me keep my Ford Explorer running and handling like new. More
by Barry Trausenecker
Employees Worked With
Fred Schmitz
October 13, 2011
Not many people look forward to taking their car in for service, but I am one who enjoys the journey!! The ENTIRE staff (and management) at Uptown is superior to any dealership I have ever used. They all service, but I am one who enjoys the journey!! The ENTIRE staff (and management) at Uptown is superior to any dealership I have ever used. They all act as though it is THEIR dealership and THEIR vehicle and the customer is a long lost friend--it's fun to come there and be greated with a smile and given the feeling that they have been waiting to see you and serve you (even at 730am). They listen, ask questions and make sure they understand what you are saying and then give you an estimate of cost and time when completed--can't ask for more than that--best of all they are ALWAYS right on in both areas. The tenure of the staff at Uptown speaks volumes for the dedication that management shows to them and it is reflected in the way they recognize and treat the customer. I give them a Five Star rating and Two Thumbs Up. Thom Brown More
by Thom Brown
Employees Worked With
Fred and Nichole
August 22, 2011
I purchased my 2011 Ford Edge from Uptown, and I'm a repeat customer. The sales process was pleasant and efficient. The owner and his son participated in the experience, making me feel very valued. T repeat customer. The sales process was pleasant and efficient. The owner and his son participated in the experience, making me feel very valued. The service dept has always been accomodating, providing me with free transportation to and from my workplace; and they clean my vehicle once serviced! I would and have recommended Uptown to many friends; thank you. More
by ctnelson
Employees Worked With
Glenn John Machelle
August 22, 2011
We had an excellent experience with this dealership. It was one of the most positive car buying experiences I've ever had. They went above and beyond all of my expectations, were very fair with their price was one of the most positive car buying experiences I've ever had. They went above and beyond all of my expectations, were very fair with their price, were very honest and transparent with all charges, etc, and were incredibly friendly people to work with. They get my highest recommendation. More
by nilloc1204
Employees Worked With
Mike Robards, Jim Bertino
August 09, 2011
always helpful. always tries to match an appointment always helpful. always tries to match an appointment with our schedule. willing to do whatever possible to satisfy our service needs. everyone on s always helpful. always tries to match an appointment with our schedule. willing to do whatever possible to satisfy our service needs. everyone on staff willing to assist. More
by ekatz
Employees Worked With
Mahelle, Fred, Glenn
July 27, 2011
Everyone at this dealership has the right attitude and service adviser Fred Schmitz is simply the best there is. This dealership has earned my business by treating one as a customer should be treated. Re service adviser Fred Schmitz is simply the best there is. This dealership has earned my business by treating one as a customer should be treated. Repectfully, David Neubauer More
by David Neubauer
Employees Worked With
Fred Schmitz
