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Upstate Chrysler Dodge Jeep RAM - Service Center

Attica, NY

4.6
219 Reviews
Call Service Center (585) 591-0678

219 Reviews of Upstate Chrysler Dodge Jeep RAM - Service Center

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May 18, 2023

It's a Great and fast place to take my Vehical's. and for the price of working on my Vehical'S is not bad either. More

by william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
May 18, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

William, thank you for choosing Upstate Dodge for your service!

May 18, 2023

They did a great job and I would tell any to go there if they needed service More

by joycemacomber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
May 18, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for the great review, Joyce! We appreciate it.

May 15, 2023

Excellent service, professional, knowledgeable,fast, reliable and friendly. Will recommend to family, friends and neighbors. More

by Jaydoh1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Doherty, Chris Dugas
Report | Print
May 15, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for the great review. I am so glad you had a fantastic experience with our team!

May 15, 2023

Caliper went bad on drivers side rear which was covered under warranty but… had to change the passenger side to… that should’ve been coved too, but no I had to pay out of pocket…. Never should’ve been char More

by dbrock180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Dugas
Report | Print
May 15, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Dave, On behalf of the entire Upstate Dodge team, I am so sorry to hear you had a poor experience. We focus on ensuring all of our customers have a five star experience. We value each customer, and want everyone to be apart of the Upstate Family. With that being said, I would like to offer you a free tire rotation and oil change the next time it is needed. I will be mailing out a coupon to you today. Again, we are very sorry you did not have a good experience, we look forward to making things up to you in the future. Kindly, Madison Bork- Business Manager

May 12, 2023

Everything was taken care as they said it would be. Thanks Was scheduled and taken care of as I asked More

by djbeardsley@frontiernet.net
Recommend Dealer
Yes
Employees Worked With
Chris Dugas, Chris Dugas
Report | Print
May 15, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for leaving us a five star review. We appreciate your business and loyalty!

May 10, 2023

Great 5 5 ***** Amazing Excellent 5 5 Everything was awesome I Love Upstate Dodge so much More

by eric3737@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Chris Dugas, Chris Dugas
Report | Print
May 15, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for the great review, Eric.

May 04, 2023

Very professional repair was done in a timely manner with no hidden fees very satisfied More

by cfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
May 15, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for leaving our service department a great review. We look forward to seeing you in the future.

May 02, 2023

When I call for an appt, I am able to get in within a week or a little longer. More

by beccapatton18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
May 09, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

We are so glad you had a great experience with our service department. Thank you for leaving a review!

April 30, 2023

They Got me in for my NYSI on time. Unfortunately, I needed a front wheel bearing. Usually this is something I can do myself, but when they showed me how bad it was, I didn't want to dr More

by atticabob64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Wooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Dugas
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April 29, 2023

Fast in and out in 45 min for an inspection Staff were very friendly and helpful More

by jmalta3442@gmail.com
Recommend Dealer
Yes
Employees Worked With
Don't remember the names
Report | Print
Apr 29, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you very much for the review! If there is anything we can do next time to make your experience five stars please let us know! We appreciate you choosing Upstate.

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