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Upstate Chrysler Dodge Jeep RAM - Service Center

Attica, NY

4.6
219 Reviews

219 Reviews of Upstate Chrysler Dodge Jeep RAM - Service Center

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August 24, 2023

As always very professional and car was doe in a timely manner never disappointed when appointments are made More

by seerudy93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas, Greg Nevinger
Aug 25, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for the 5-star rating! We're happy to know that you've consistently had a positive experience with us at Upstate Chrysler Dodge Jeep. We always aim for professionalism and efficiency in our service. Have a great day!

August 23, 2023

Amazing maintenance/repair, very informative, and efficient, Chris kept me posted on my Jeep Wrangler’s progress getting the big fix done. I will continue to bring my vehicles here. More

by trukmag6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas, Greg Nevinger
Aug 24, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for the 5-star rating! We're glad to know that you had an efficient and informative service experience with Chris and our team at Upstate Chrysler Dodge Jeep. We'll see you next time! Have a great ride!

August 23, 2023

Upstate has been very good to deal with my problem is tough to say the least and they have worked with me through personal changes and parts back orders. Thanks Chris and the whole staff. More

by kinger53
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas, Greg Nevinger
Aug 24, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for the 5-star rating! We're delighted to hear that Chris and our team at Upstate Chrysler Dodge Jeep have been able to assist you through some challenging times. We'll see you next time! Safe travels!

August 19, 2023

Always a pleasure working with the staff at Upstate, both in the sales and service departments. More

by rachel.fisher1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kirzenstein, Chris Dugas
Aug 22, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

This is great to hear, Rachel! Thank you for choosing Upstate Chrysler Dodge Jeep! We'll see you next time!

August 19, 2023

Vehicle was clean and the service was done in a timely fashion. Everyone was every polite and were very conversational. More

by rgwest78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Aug 22, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

We're happy to hear that you had a positive service experience with our team at Upstate Chrysler Dodge Jeep. We always aim for timely service and friendly interactions! Thanks for the review! Safe travels!

August 18, 2023

Great customer service! The staff is very knowledgeable and helpful. I would recommend my friends and family to do business here. More

by Crburbules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joyce Mohun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Corke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Wooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Burbules-best mechanic in western New York, Kyle Doherty, Eric Kirzenstein, Chris Dugas, Carrie Bradley, Greg Nevinger
Aug 18, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

We're delighted to know you had a great experience with our team at Upstate Chrysler Dodge Jeep! Your recommendation means the world to us. Thanks for sharing your review, and we look forward to serving you at your next visit. Have a great day!

August 17, 2023

Staff was courteous and helpful . Work was finished in the time period guoted. Work area is organized and clean. More

by cherylpeplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Aug 17, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Cheryl, we appreciate your feedback about our team at Upstate Chrysler Dodge Jeep. We're glad to know that you found us organized and efficient! Thanks for the review.

August 17, 2023

Chris knew who I was and what I was there for. Car was done in a timely matter More

by hoxie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Aug 18, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

We're glad that Chris could assist you during your visit here at Upstate Chrysler Dodge Jeep! We'll see you next time!

August 12, 2023

THE PEOPLE IN SERVICE KNOW MY NAME & GO ABOVE & BEYOND TO HELP ME. GOOD GROUP. More

by edtractorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don knows Jeeps inside & out.
August 12, 2023

Like the service but phone updates would help track the progress and if delays are expected. More

by kelleysbzk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Aug 14, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

We appreciate your feedback and will present this to our team. We look forward to seeing you for a five-star visit next time. Thank you! - Upstate Chrysler Dodge Jeep

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