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Upper Marlboro Ford

Upper Marlboro, MD

4.7
113 Reviews

5701 Crain Highway

Upper Marlboro, MD

20772

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Showing 113 reviews

September 25, 2021

The folks help me out tremendously as this was my first time buying a vehicle Gesel and Shelly Samuels was very straightforward and Robert Meek was very patient with me More

by Danielle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gesel,Shelly Samuels,Robert Meek
September 03, 2021

Helped me tremendously! I can't say enough kind words. They worked diligently to get me in a beautiful car without a lot of hassle! More

by hharris111175
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
several people
July 23, 2021

I love my Ford Mach-E, except for its cheesy carpet and hidden cabin USB port. People stop me almost daily and ask about my new car. I tell them I love the car; I wish I had done the research and purchased More

by Gracious
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bill Nelson
July 03, 2021

Most straightforward staff I’ve met, and they do so in such a friendly manner. I had the best car-buying experience of my life. More

by MB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Woodson
April 05, 2021

I had a wonderful experience buying my new Ford Explorer ST. Cornelius Woodson has sold me my last 2 cars, and continuously goes out of his way to deliver complete customer satisfaction. He’s kind, compassi More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Woodson, Giselle Maldenado
December 29, 2020

Took my car in to have the second key programmed and the under coating put on. Service department was amazing but they did not tell me that they where taking my car to another dealership with out my permis More

by Wont go back
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jasella
December 08, 2020

Did not get a good deal Shelly Samuel did not work with me all she wanted to do is take from me like she took the spray in liner for the bed of the truck she did not give me a good deal they did not have a More

by Chopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shelly. Samuel
November 06, 2020

The entire staff was professional and easy going. Knowledgeable yet patient when assisting me look at vehicles. Mr Happy, Adam, and Ms Bri are wonderful employees and true assets to the Upper Marlbor More

by Kawbill1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Bri, Happy
January 22, 2020

I had the pleasure of working with Fish. He went above and beyond for what was needed he made the transaction easy and smooth got what I needed and was able to do a great trade-in deal with my previous ve More

by Bballnicolee
Recommend Dealer
Yes
Employees Worked With
Fish
January 21, 2020

I have a 2017 Ford Escape and the paint is already chipping off! Was told this is sad but normal these days suggested touch up paint. This will not fix problem! Their lack of caring blows my mind and More

by Ms C
Recommend Dealer
No
Employees Worked With
Customer care rep
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