University Volvo
Charlotte, NC
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504 Reviews of University Volvo
Everyone at University Volvo was very helpful. Bob Jackson was very knowledgeable about all of the different models and packages that came on the cars. I went to several dealerships, but University V Jackson was very knowledgeable about all of the different models and packages that came on the cars. I went to several dealerships, but University Volvo definitely had the best selection of used Volvos in the area. More
Our experience with University Volvo and our sales person, Stephen Bacon, was fabulous and superior to any car buying experience we've ever had. This is our first Volvo and the quality and features of person, Stephen Bacon, was fabulous and superior to any car buying experience we've ever had. This is our first Volvo and the quality and features of this vehicle far exceeded our expectations as well as the customer service Volvo provides to their customers. Stephen Bacon went above and beyond to make our experience as smooth as possible. It was actually enjoyable to buy this car, for the first time in my life I can say this! He really went above and beyond his duties for us. Specifically, when we found out our vehicle had a front license plate, as it was transferred from Atlanta, he personally took care of the details to make sure this was removed, plugged, and painted for us. It would not have been a deal breaker, as he knew, but he knew it was an important detail and wanted our car to be absolutely perfect for us. His attentiveness to detail, honesty, and knowledge was exactly what we needed and why we went with University Volvo as opposed to others in the area. We hope he is with Volvo a long time so he can help us with future Volvo purchases. He has made us very happy customers and shall we say, Volvo customers for life! Thank you!!!! More
New car buying is never fun, but Bob Jackson went over an above to help us find a car that fit our families needs. We test drove an XC60 and XC90. Bob knows these cars inside and out. He did not put a har above to help us find a car that fit our families needs. We test drove an XC60 and XC90. Bob knows these cars inside and out. He did not put a hard sell on, and did continue to call and harass us for our business. I would recommend this dealership and would go back in a minute to buy a Volvo from Bob. More
I don't know if I have given a perfect score to anyone, much less a dealership, in a long time. I will have to say I had a really good experience with University Volvo. They had the vehicle I wanted, wor much less a dealership, in a long time. I will have to say I had a really good experience with University Volvo. They had the vehicle I wanted, worked with me on getting a used vehicle in the condition for the price, and didn't play any of the mickey mouse games you sometimes encounter at car dealerships. Good experience with the sales department. BTW, this is my first experience with Volvo and really impressed with the quality of the brand. The Volvo was for my wife, I am a Toyota truck guy, I actually contimplated trading in my vehicle, which I love, after seeing the quality that Volvo is putting in there cars. More
We have tried having our cars serviced at the dealership in Augusta, Ga. and Columbia, SC; neither can come close to the service we recieve at University. We drive 2 and a half hours one way to get our ser in Augusta, Ga. and Columbia, SC; neither can come close to the service we recieve at University. We drive 2 and a half hours one way to get our service done at University Volvo. John Paul was friendly, told us what to expect, and called us to let us know what was going to be done. He did a great job. We have purchased 4 Volvos from this dealership and recommended it to a friend and they bought a vehicle there, also. Bob Jackson, in the sales dept., has sold us our cars and we would not buy a Volvo from anyone else! Thank you University Volvo for caring about your customers! Steve and Tina Baker More
I have never dealt with Volvo and with the information that I had received from my brother, quite frankly I really didn't think it would have been an experience that I would have enjoyed. My mother was w that I had received from my brother, quite frankly I really didn't think it would have been an experience that I would have enjoyed. My mother was wanting to suprise my brother by paying for his repairs for his Volvo. We went to the dealership and met TJ. Explained the situation to her and she went far and above the call of customer service in assisting my mother. Again we do not drive Volvo's and it made the experience very memerable and impressionable. TJ Thanks for everything. You represent your company very well and truly impressed me. (Larry and Jackie Robinson's Volvo) More
Normally car buying is not a really fun experience. I loved the fact that AJ worked with us via email. Most dealers want to communicate via phone or in person. No one today has the time for that! He came loved the fact that AJ worked with us via email. Most dealers want to communicate via phone or in person. No one today has the time for that! He came in with the best price, was nearby location and when our car was delayed at the port he arranged a loaner for us. Overall very happy with the experience and will recommend them to our friends. Not to mention if the service department does us well our next car for sure will be another volvo! Just a side note I can not tell you how many woman are buying cars and are being treated differently from men...didn't feel this way at all at this dealer! Kudos i'm tough and don't give praise easily! More
This was by far the best car buying experience I have ever had. I am very particular and was not the easiest customer but AJ was so nice to work with. He is knowledgeable, friendly and understood exactly ever had. I am very particular and was not the easiest customer but AJ was so nice to work with. He is knowledgeable, friendly and understood exactly what I was looking for. He had been recommended to me but still exceeded my expectations. The selection was great and the entire staff was so helpful. More
AJ is great to work with - the second car I've purchased from him. Would definitely work with him again. Prompt response, efficient, good salesmanship. from him. Would definitely work with him again. Prompt response, efficient, good salesmanship. More
This was our second purchase from University Volvo. In both cases, we were so pleased with the warmth, friendliness and "eager to please" attitude of these guys. There was NO pressure, only a willingness both cases, we were so pleased with the warmth, friendliness and "eager to please" attitude of these guys. There was NO pressure, only a willingness to work with us to close the deal. These guys continue the warmth and friendliness after the sale, as well. We would highly recommend them! More