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University Kia of Durham
Durham, NC
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I was very impressed by the dealership's consideration to do most of my negotiation before I even went to the dealership. Everyone I dealt with was professional and made it all about me and my car purchase, do most of my negotiation before I even went to the dealership. Everyone I dealt with was professional and made it all about me and my car purchase, From Kia (manager), to Davonte (sales), Landy (finance) to Dewon who made sure to help me return my rental. They made it feel less like a chore and more like a positive experience. More
I received the best customer service during the purchase of my car. From the staff casually walking by asking if I needed anything to my associate Yoshiba, to the finance department. I appreciate their pers of my car. From the staff casually walking by asking if I needed anything to my associate Yoshiba, to the finance department. I appreciate their personal touch. More
Leased a vehicle from Reggie. There was a bit of pressure to make up our minds on the spot despite telling them we only came in that day for a test drive. We ended up walking out There was a bit of pressure to make up our minds on the spot despite telling them we only came in that day for a test drive. We ended up walking out but staying in contact via email and text, negotiating over the next few days. Once the financials were agreed to, I went in to sign the paperwork. Everything was as they said it would be. No bait and switch, etc. Maybe it's a low bar I have for car dealers but everything went about as good as one can expect. Felt like we got a good deal and I would do business here again. More
We had the pleasure of working with Devonte who worked with us in purchasing our new Sorento. Very pleasant experience and 100 percent satisfied with our purchase with us in purchasing our new Sorento. Very pleasant experience and 100 percent satisfied with our purchase More
I had the great pleasure of working with Dewane! Everyone was very friendly and kind as well! I couldn’t have asked for a better team to help get me out of sticky situation. I came in with my vehicl Everyone was very friendly and kind as well! I couldn’t have asked for a better team to help get me out of sticky situation. I came in with my vehicle being broke down and they went out of their way to assist me with financing and get me in a car same day. Genuinely good people work here and I will send anyone to this dealership. Thanks again Dewane and company for the great customer service experience! More
Just leased my second Kia from University - a EV6 and a K5. Had a great experience both times. They were professional, had the exact car I was looking for and it was fairly priced. Salesman (AJ) was a g K5. Had a great experience both times. They were professional, had the exact car I was looking for and it was fairly priced. Salesman (AJ) was a good guy, no hard pressure at all. Only negative is that the showroom is perfumed, which I don't like. Other than that, all good. I highly recommend University Kia More
Just today I got my car from them, but not what I wanted, the manager "Kia" and Mary is ridiculous... when I talk to them I clearly told them all my information what I wanted, which model, the specs and ever the manager "Kia" and Mary is ridiculous... when I talk to them I clearly told them all my information what I wanted, which model, the specs and everything, and so they made me a quotations to get my check from the bank, after the release my check and everything is set and done I found my self having the car that has a different model different color low specification and functions. And that's not all it took me more than four long hours before they gave me my car.on top of all of this, I don't hear them saying sorry to me, or even admitting their wrong doing, So what can I say.... I don't recommend you guys to get your car from this place!!! More
Devontae was very helpful. I went in looking for a used vehicle came out with a brand new car. He showed me all my features help me set up settings. I love my overall experienc I went in looking for a used vehicle came out with a brand new car. He showed me all my features help me set up settings. I love my overall experience. More