University Kia of Durham
Durham, NC
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Just today I got my car from them, but not what I wanted, the manager "Kia" and Mary is ridiculous... when I talk to them I clearly told them all my information what I wanted, which model, the specs and ever the manager "Kia" and Mary is ridiculous... when I talk to them I clearly told them all my information what I wanted, which model, the specs and everything, and so they made me a quotations to get my check from the bank, after the release my check and everything is set and done I found my self having the car that has a different model different color low specification and functions. And that's not all it took me more than four long hours before they gave me my car.on top of all of this, I don't hear them saying sorry to me, or even admitting their wrong doing, So what can I say.... I don't recommend you guys to get your car from this place!!! More
Devontae was very helpful. I went in looking for a used vehicle came out with a brand new car. He showed me all my features help me set up settings. I love my overall experienc I went in looking for a used vehicle came out with a brand new car. He showed me all my features help me set up settings. I love my overall experience. More
They are very wonderful. All of them are easy to approach and willing to assist you in all the things that you will need All of them are easy to approach and willing to assist you in all the things that you will need More
Yoshida was a superb person to work with. It was the first time in 30 years that I bought a new car and she put me right at ease. Very professional. It was the first time in 30 years that I bought a new car and she put me right at ease. Very professional. More
My experience with Taylor Blake and the rest of the staff at University Kia of Durham was awesome. I would recommend Taylor to everyone that wants to go to Kia of Durham. at University Kia of Durham was awesome. I would recommend Taylor to everyone that wants to go to Kia of Durham. More
My first experience and won't be my last. I had the very best experience at the dealership. I felt like all my needs were met. Yoshida made me feel heard and answered all my questions, she ne I had the very best experience at the dealership. I felt like all my needs were met. Yoshida made me feel heard and answered all my questions, she never made me feel pressure. She was very patient and understanding. I will definitely refer my family and friends. This was my first lease and I had a questions that were answered. Again, I felt heard. Since my vehicle is electric I had been back to the dealership to charge my vehicle free of charge, they even feed me. If you are looking for a vehicle and no hassel service please check them out!! More
After deciding on a Kia Soreto as her new car, my wife and I selected University Kia based on their selection, the communication of their internet department, and the initial trade-in offer of her Subaru. and I selected University Kia based on their selection, the communication of their internet department, and the initial trade-in offer of her Subaru. We have a dealer 11 miles away but drove the 40 extra miles based on two factors. 1. Our local dealer lied about the colors available just so we'd buy one of their cars, that day, failing to take the long game into consideration. AND 2. After finding the right color and trim level, University Kia quickly followed up on my inquiries to a point which I was comfortable making the 1 hour & 15 minutes to purchase. Sales representative AJ McKoy was timely, courteous, and knowledgeable. The Prestige trim level has a lot of features that could overwhelm a driver who isn't technology savvy, but AJ talked my wife through all the gadgets available. The typical back and forth between sales and management was kept to a minimum and in the end, we agreed to a deal both parties were happy with. More
Great experience at University Kia. I leased my 2022 Kia Sportage and purchased at the end of my lease. AJ McKoy was the Sales Associate I dealt with. He was very knowledgeable, plea I leased my 2022 Kia Sportage and purchased at the end of my lease. AJ McKoy was the Sales Associate I dealt with. He was very knowledgeable, pleasant, and made the whole process very easy. I would recommend AJ McKoy and University Kia to anyone looking to purchase or lease a Kia. They provided superior service!! More
I had awful experience with them. I went for a trade in and they lowballed us to the point of being insulting.They did not even try to convince us or offer us a better deal for our car I went for a trade in and they lowballed us to the point of being insulting.They did not even try to convince us or offer us a better deal for our car.I would never deal with this very unprofessional people. More
AJ was awesome and helping and actually caring when it came down to actually purchasing if ever needing I will be back and also refer ! Thank you -Ja’Tahjia came down to actually purchasing if ever needing I will be back and also refer ! Thank you -Ja’Tahjia More