University Kia of Durham
Durham, NC
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My first experience and won't be my last. I had the very best experience at the dealership. I felt like all my needs were met. Yoshida made me feel heard and answered all my questions, she ne I had the very best experience at the dealership. I felt like all my needs were met. Yoshida made me feel heard and answered all my questions, she never made me feel pressure. She was very patient and understanding. I will definitely refer my family and friends. This was my first lease and I had a questions that were answered. Again, I felt heard. Since my vehicle is electric I had been back to the dealership to charge my vehicle free of charge, they even feed me. If you are looking for a vehicle and no hassel service please check them out!! More
After deciding on a Kia Soreto as her new car, my wife and I selected University Kia based on their selection, the communication of their internet department, and the initial trade-in offer of her Subaru. and I selected University Kia based on their selection, the communication of their internet department, and the initial trade-in offer of her Subaru. We have a dealer 11 miles away but drove the 40 extra miles based on two factors. 1. Our local dealer lied about the colors available just so we'd buy one of their cars, that day, failing to take the long game into consideration. AND 2. After finding the right color and trim level, University Kia quickly followed up on my inquiries to a point which I was comfortable making the 1 hour & 15 minutes to purchase. Sales representative AJ McKoy was timely, courteous, and knowledgeable. The Prestige trim level has a lot of features that could overwhelm a driver who isn't technology savvy, but AJ talked my wife through all the gadgets available. The typical back and forth between sales and management was kept to a minimum and in the end, we agreed to a deal both parties were happy with. More
Great experience at University Kia. I leased my 2022 Kia Sportage and purchased at the end of my lease. AJ McKoy was the Sales Associate I dealt with. He was very knowledgeable, plea I leased my 2022 Kia Sportage and purchased at the end of my lease. AJ McKoy was the Sales Associate I dealt with. He was very knowledgeable, pleasant, and made the whole process very easy. I would recommend AJ McKoy and University Kia to anyone looking to purchase or lease a Kia. They provided superior service!! More
I had awful experience with them. I went for a trade in and they lowballed us to the point of being insulting.They did not even try to convince us or offer us a better deal for our car I went for a trade in and they lowballed us to the point of being insulting.They did not even try to convince us or offer us a better deal for our car.I would never deal with this very unprofessional people. More
AJ was awesome and helping and actually caring when it came down to actually purchasing if ever needing I will be back and also refer ! Thank you -Ja’Tahjia came down to actually purchasing if ever needing I will be back and also refer ! Thank you -Ja’Tahjia More
It was our first experience with KIA and were impressed with the quality of their cars. They were caring and patient in explaining their new technology and we love it so much. We are grateful for AJ & Ro with the quality of their cars. They were caring and patient in explaining their new technology and we love it so much. We are grateful for AJ & Rod at University KIA for their professionalism and patience in helping us ease through the process of getting our first KIA. They are the best! More
If you need or want a Kia, go here and ask for Davontae. He was patient, knowledgeable and super friendly. We are happy with our experience and our purchase. He was patient, knowledgeable and super friendly. We are happy with our experience and our purchase. More
Great experience at this dealer. Danielle R worked with me to get the exact vehicle I wanted. She was attentive and responsive (even after hours) without being pushy. Whether it was Danielle R worked with me to get the exact vehicle I wanted. She was attentive and responsive (even after hours) without being pushy. Whether it was Danielle, Mario with finance, or anyone else i interacted with, not once did I feel like pressured or not attended to. I would recommend this dealership to others More