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University Kia
Huntsville, AL
161 Reviews
As a premier Alabama Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. University Kia Huntsville online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options, making University Kia Huntsville a preferred dealer serving Huntsville, Madison, Decatur, Athens, Scottsboro, Gurley, Brownsboro, Cullman, Fayetteville, Harvest, Lacey Springs, New Hope, Normal, Owens Cross Road and Valhermoso Springs area Kia buyers. Ready to set up a test drive? Visit our Madison area Kia dealership in Huntsville, AL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 161 reviews
August 08, 2012
After signing paperwork for our new car, and driving home (over 70 miles)we were informed a week later that the "finance manager" had a new deal worked out for us. Drove back to the dealership to be informe (over 70 miles)we were informed a week later that the "finance manager" had a new deal worked out for us. Drove back to the dealership to be informed that they would not be able to sale us the car we had driven for over a week! Also, employee was not concerned of the fact that our trade-in, that had been at their lot for over a week, had a flat tire or why we would be asking to get our down payment money back from the dealership. First excuse was that the owner wasn't there to sign the check and when that didn't work, they didn't see where it had cleared their bank yet...WTC!?! Obviously, the sales department had taken us for dummies! We finally received our down payment money back after waiting almost 4 hours. Warning to others: We've read other reviews a lot like our own, DO NOT leave the dealership until they give you your money back! They will try to tell you that it is for the "wear and tear" on the new vehicle you had driven, but that is their problem, not yours!!! Hopefully, you will be aware of their scam and keep this from happening to you because it is something we're sure they will continue to do! More
by jacx1208
Employees Worked With
Josh in Finance, Dan Smith in Sales
