University Audi Lynnwood

Tyrone was of real help when explaining everything related to the car we purchased. He even went ahead and redirect us with Issac, someone who would explain everything again in detail in Spanish. related to the car we purchased. He even went ahead and redirect us with Issac, someone who would explain everything again in detail in Spanish. More

After driving three plus hours one way, the customer service we received during and after we purchased our Audi was extremely disappointing. We were treated like just a number or sale, nothing else sadl service we received during and after we purchased our Audi was extremely disappointing. We were treated like just a number or sale, nothing else sadly. More

I went prepared for a cash purchase and getting into my vehicle was quick and painless. vehicle was quick and painless. More

They had what we needed at the price we could afford, car was ready to test-drive when we pulled up, with warmed interior and seats. Filled gas tank when we pulled off the lot. Tyrone and Marc were great—per was ready to test-drive when we pulled up, with warmed interior and seats. Filled gas tank when we pulled off the lot. Tyrone and Marc were great—personable, helpful, fun. Outstanding! More

Working with Tyrone at Lynnwood Audi was a good, no pressure, experience. I got a fair deal and I love my new car. pressure, experience. I got a fair deal and I love my new car. More

Great service, Dylan got me a deal going with several options pretty quick, got there with my old car an hour and something later got out driving my new dream car. options pretty quick, got there with my old car an hour and something later got out driving my new dream car. More

Very friendly and accommodating. Took great care of me and worked with me to get the best deal. Took great care of me and worked with me to get the best deal. More

Tyrone was so amazing! He was friendly and nice and the reason why we drove 3.5 hours to buy a car. He made it easy and fun. We felt like he genuinely wanted to help us. He was friendly and nice and the reason why we drove 3.5 hours to buy a car. He made it easy and fun. We felt like he genuinely wanted to help us. More

Tyrone was great and easy to work with! He listened to our needs and was attentive He listened to our needs and was attentive More

I'm not really big on writing reviews, but selling a vehicle with mismatching tires is unsafe, and frankly something I would expect out of a corner used car lot, not from a brand dealer as prestigious a vehicle with mismatching tires is unsafe, and frankly something I would expect out of a corner used car lot, not from a brand dealer as prestigious as Audi. 3 of the tires were of the same brand and model, while the 4th was of the same brand but a different model and with a completely different tread pattern. The mismatched tire was replaced by Audi Lynnwood per the vehicle history report given to me. After consulting with a couple local tire centers and my local Audi dealer (I am not from the Seattle area), all agreed the misalignment in tread patterns was both a safety and vehicle longevity concern. This is not the experience I would expect from an Audi dealership. I will now have to have all 4 replaced to ensure the safety and integrity of the vehicle. Dylan did fine as a salesman, he didn't inspect each tire individually and I wouldn't expect him too. However, for that to go unnoticed by their service department, replacing a tire with a mismatching model, is completely unacceptable. I called a few weeks later when the error was recognized and was essentially blown off. I will not be doing any business here in the future. More