Back

Universal Mitsubishi

Sherman Oaks, CA

4.8
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Contact Dealership

5015 Van Nuys Blvd

Sherman Oaks, CA

91403

Directions

By Type

Showing 2,024 reviews

December 19, 2018

Fantastic Car Service When I receive such excellent customer service as I did yesterday from Paul I believe this is one way of showing appreciation.Fantastic customer care. More

by ELENAKHANOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2018

Great customer service Took my car in for an oil change. Dennys was friendly and welcoming. Also, the services done to my car were completed in no time. More

by ShellBell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
December 16, 2018

Great service! They’re very helpful and polite, my car is running so smoothly thanks to their services. I would absolutely recommend this location, I will keep getti More

by BIANCAARIAS05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
December 15, 2018

Software update Was outstanding there always very friendly helpful and get us in and out they always wash your car when you bring it in for service and come out they' More

by ZKNSMBOYD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
December 14, 2018

Very Good to Deal With Friendly, and Professional. Work done on time as agreed. I have been using Universal Mitsubishi for a few years now and have always been pleased with More

by Frances W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2018

Awesome! I have been luck enough to own a Mitsubishi 2007 Spyder Eclipse Convertible and am thrilled with the car and its performance. Paul Tokatlyan is respon More

by CKIELICH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2018

Easy Quick Visit Came in for recall parts to be inspected and fixed. Folks were readily available, explained everything in laymen's terms, and prompt. Walked over to T More

by DEEZCATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
December 13, 2018

Professional and Speedy Service The Mitsubishi team was professional, precise and fast. I took my car there without prior appointment and during lunch time for some recall "repair." More

by DARIUSH_SHIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
December 11, 2018

Replace Battery Great service and really pleasant people. When over everything I needed to know. Step by step . I Was very satisfied with the work performed. Defini More

by JOSEAYALA877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
December 11, 2018

Headlight I brought my mitsubishi outlander sports 2015 with headlight issue. Dennys told me to pay $330 to change the bulb, i did'nt let them change it because More

by philip1925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennys Vaca
...
178
...