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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,024 reviews

December 30, 2018

Issue with starting My vehicle had trouble starting, brought the car in last minute. The service manager took care of everything. New battery and I was done. Simple and e More

by KEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2018

Best Mitsubishi dealer around Been going here since I got the car. Service is always excellent. Car is always in tip top shape. Will continue to come back here until my evo is deco More

by LYSINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2018

Easy in Easy out Since it is a new car, I plan to go every 6 months to change oil even though the engine runs only 500miles...worth $50 just for peace of mind. More

by TAI.LIAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
December 28, 2018

Thanks Excellent service every time I come for a service appointment. Friendly staff too. Very helpful and informative about the service performed and what n More

by Mt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
December 28, 2018

Paul is the best! Paul is Very helpful and honest. Paul did not try and make me get something that was not needed. No pressure and gives fair pricing. They now have More

by PJA19782000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in service.
December 27, 2018

Excellent Service Dennys made it very easy for us. He helped us understand the services needed for our car. Very good customer service. Keep up the good work.! More

by SUV Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
December 26, 2018

Very helpful and enjoyable experience Tiki Nikogosian is professional and honest. She always takes the time to get the best arrangement possible for her customers buying a New Mitsubishi. More

by mark1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2018

Wonderfully Caring Sales Dept I had the pleasure of working with Tiki who work Internet Sales. I saw the Used 2017 Mitsubishi Mirage online. Paul in the Service was kind enough to More

by LING2LA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
December 24, 2018

Quick and fast service There was one recall and it was taken care within 30 mins of waiting time, this was very quick service and a complementary car wash More

by RAZAK.MANSOORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2018

We will do it I expressed my needs, family wise and financial wise, 3 days later, much more than I bargained for. Thanks. Mark worked with me personally, it felt. More

by RON287
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, in sales and John, in finance
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