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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,024 reviews

January 07, 2019

Good Service Team Paul's Service Team is good. You should get Armen back in the Service Team, Dennys was prompt in handling Service. I have been pleased with the team s More

by ASAD
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
January 06, 2019

Grateful I’m grateful with the overall service, I thank you for making sure I was taken care of for answering any questions I had. I will definitely be bringin More

by RAINBOW.GIRL6.RR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
January 04, 2019

Good service I trust them cuz they always check the entire car and let me know whats going on and what needs to be done. The entire crew is very friendly More

by JOSH
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
January 03, 2019

Tiki was great! Not your typical transaction! I live 1,300 miles from UNIVERSAL MITSUBISHI and I purchased a vehicle 100% via text and telephone...other than photos, More

by MikeInOmaha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel, Armen Avanessian
January 03, 2019

Could not find a better staff if you tried, Finance people d When Kiki and finance told me she could do it I didn't believe her that woman is a God she deserves a raise or anything you can get her never go anywh More

by GRAHAMMICHAEL707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2019

Exemplary service Always make sure my vehicle is running at its best. Always make sure I understand exactly what's going on and let me know recommendations for my next More

by TEAMLUCAS2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
January 02, 2019

Good Service Good and fast service. Honest Employees. Friendly staffs. NO Salesperson pushing you to buy which is good. You could just walk and check out the cars More

by andreiksb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2019

Easy & Great Service Experience Paul took care of the service quick and I was only there for about 1.5 hours. That was for a full service and a recall issue on Holiday as well. These More

by christopher.ak.young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2019

Ask for Paul T! Paul T is such a nice genuine guy and I thank him for the great service time and time again! I only go to him!! More

by NICHOLASEDITS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul T
December 30, 2018

Good service. Completed on time as promised. Always take my car here for service. The only complain is location. Wish that would be closer to my house. Now it is 60 miles roundtrip. More

by GENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
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