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Universal Hyundai
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I would definitely recommend this dealership to friends and family. I was skeptical about it because I had a bad experience at Universal Nissan a few years back, but Universal Hyundai was very different, and family. I was skeptical about it because I had a bad experience at Universal Nissan a few years back, but Universal Hyundai was very different, they were very professional from the moment I arrived and the sales guy that worked with us, Jose Cepeda was very helpful, he took his time and was not pushy like the other places I had been to. He was very knowledgeable about the Elantra's and in the end I took home a better model than the one I went to see. I love my new Elantra and I'm glad I stopped in that day and ran into Mr. Cepeda. He and the rest of the team we a wonderful bunch to work with. Thank you! Diane Cordova More
I had a great experience with this dealership, starting with the two ladies that greed at the entrance to the finance department and the sales person it was a class act, Thank you Rene A. Vazquez with the two ladies that greed at the entrance to the finance department and the sales person it was a class act, Thank you Rene A. Vazquez More
My experience at Hyundai was great from start to finish. My first car buying experience, so I was a little hesitant, but drove away in a new Accent feeling confident I made the right decision. Thank you! My first car buying experience, so I was a little hesitant, but drove away in a new Accent feeling confident I made the right decision. Thank you! More
We had a bad first experience at Universal Hyundai with our first lease, but Adam redeemed this place for us! He was not pushy like most dealers. He worked with us to get us at the price point we wanted an our first lease, but Adam redeemed this place for us! He was not pushy like most dealers. He worked with us to get us at the price point we wanted and spent a lot of time with us to make sure we were happy and understood everything! We left feeling very satisfied with our new lease! If you go in to Universal Hyundai go see Adam! He was great to work with! More
If it weren't for Adam I would have gone to another dealership. Adam was very professional and knowledgeable. Thank you Adam!!! Adam is a good sales man.. dealership. Adam was very professional and knowledgeable. Thank you Adam!!! Adam is a good sales man.. More
My salesman was perfect, pleasant, informative and patient. In fact, the entire staff from my salesman George Spencer to the account manager Norm and the Manager Chris, everyone was so helpful, so eng patient. In fact, the entire staff from my salesman George Spencer to the account manager Norm and the Manager Chris, everyone was so helpful, so engaged and so pleasant, that my experience was way over the moon wonderful. I have had the car back for servicing and Kristi and Ian at service were excellent. There's no question that Universal Nissan and Universal Hundai is a dealership worth mentioning to friends and family. My salesperson has kept in touch,is interested in my experience and again always helpful, explaining to me all the bells and whistles of my car, hooking up my phone to it, and even gave me a hug when he saw me at "service'. More
We purchased 2 vehicles from Abi Dorta (our Sales Associate) and Universal and have been extremely pleased. Abi has gone the extra mile every time we call or text for assistance. You actually get Associate) and Universal and have been extremely pleased. Abi has gone the extra mile every time we call or text for assistance. You actually get his complete attention even after you have purchased a vehicle. He makes the sales process fun as he patiently tries to determine his customers needs, proceeds to show their inventory and test drive. Abi and the staff are pleasant, professional and knowlegeable, we would highly recommend Universal for your next auto purchase. More
Wow what an experience! Carlos Vega, Victor S. and Erik were very helpful. Although there were several communication issues that lead to extended period of time at the dealership (18 hours total over 3 day were very helpful. Although there were several communication issues that lead to extended period of time at the dealership (18 hours total over 3 days) Carlos was still courteous, helpful, and kept a great attitude throughout the entire experience and was always trying to stay on point with issues that were out of his control. The thing that really separates Carlos and Victor apart from other salesmen is that they go about their business the right way. No games, no back and forth, they treat you with respect and that is why I will ONLY go to them from now on for my next hyundai purchase. Erik was also extremely helpful by trying to find any programs and doing whatever he could to make a purchase at a reasonable price. More
They worked with me and gave me the price for my trade, price per month and no money down which is what I was requesting and they made it happen...definately would buy from them again. Thanks price per month and no money down which is what I was requesting and they made it happen...definately would buy from them again. Thanks More
Very positive experience, staff friendly, helpful, no pressure, sale expedited smoothly and quickly. Answered all our questions and concerns honestly and thoroughly. Felt very comfortable. Facility is pressure, sale expedited smoothly and quickly. Answered all our questions and concerns honestly and thoroughly. Felt very comfortable. Facility is beautiful. Love the free manicure for customers. Like the new sale gong! More