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Universal Hyundai

Orlando, FL

4.5
4,217 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 4,217 reviews

May 16, 2013

I would definitely recommend this dealership to friends and family. I was skeptical about it because I had a bad experience at Universal Nissan a few years back, but Universal Hyundai was very different, More

by Dianec1566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JOSE CEPEDA
May 16, 2013

I had a great experience with this dealership, starting with the two ladies that greed at the entrance to the finance department and the sales person it was a class act, Thank you Rene A. Vazquez More

by Rene0719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Karlshi
May 16, 2013

My experience at Hyundai was great from start to finish. My first car buying experience, so I was a little hesitant, but drove away in a new Accent feeling confident I made the right decision. Thank you! More

by garrymorere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abi Dorta
May 16, 2013

We had a bad first experience at Universal Hyundai with our first lease, but Adam redeemed this place for us! He was not pushy like most dealers. He worked with us to get us at the price point we wanted an More

by Jtemp
Customer Service
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Karlski
May 16, 2013

If it weren't for Adam I would have gone to another dealership. Adam was very professional and knowledgeable. Thank you Adam!!! Adam is a good sales man.. More

by Jessrod
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam karliski
May 16, 2013

My salesman was perfect, pleasant, informative and patient. In fact, the entire staff from my salesman George Spencer to the account manager Norm and the Manager Chris, everyone was so helpful, so eng More

by Kawad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Spencer
May 16, 2013

We purchased 2 vehicles from Abi Dorta (our Sales Associate) and Universal and have been extremely pleased. Abi has gone the extra mile every time we call or text for assistance. You actually get More

by 1327jenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abi Dorta
May 15, 2013

Wow what an experience! Carlos Vega, Victor S. and Erik were very helpful. Although there were several communication issues that lead to extended period of time at the dealership (18 hours total over 3 day More

by UCFgolfer23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Vega, Victor S.
May 15, 2013

They worked with me and gave me the price for my trade, price per month and no money down which is what I was requesting and they made it happen...definately would buy from them again. Thanks More

by suzieq69
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Sabastiani
May 15, 2013

Very positive experience, staff friendly, helpful, no pressure, sale expedited smoothly and quickly. Answered all our questions and concerns honestly and thoroughly. Felt very comfortable. Facility is More

by smithskaters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John B.
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