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Universal Hyundai
Orlando, FL
4,217 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,217 reviews
August 14, 2013
Well lets just say it was the best buying experience I Well lets just say it was the best buying experience I have ever experienced. This is probably my 10th new vehicle purchase in my short 45 Well lets just say it was the best buying experience I have ever experienced. This is probably my 10th new vehicle purchase in my short 45 years. My first purchase I dealt with Abi. Professional but not over the top. Casual but respectful and very patient. No pressure whatsoever. Few days later I purchased through the internet salesman George. The same applies to him. I actually forgot my paperwork and extra set of keys. George called me and the next day he was at my doorstep with the items. Oh and by the way it was his day off. I know what your thinking, this is all made up. It is not. These two gentleman Have earned my respect. Universal Hyundai should be proud. They set the bar high for their salesman apparently and it shows. Thanks again The Brault Family More
by JonBrault
Employees Worked With
abi and george
August 04, 2013
Ron Thomas gave us exceptional service! We drove 2 hours to Orlando to find a great deal and it was well worth the drive. Ron helped us find a Certified Pre-Owned 2011 Hyundai Sonata with the colors I was to Orlando to find a great deal and it was well worth the drive. Ron helped us find a Certified Pre-Owned 2011 Hyundai Sonata with the colors I was looking for at a great price! Ron was friendly and knowledgeable without pushiness or gimmicks. More
by RS
Employees Worked With
Ron Thomas, Ron Thomas
July 31, 2013
With out a doubt Teodoro was EXCELLENT!!!! His service and professionalism was OUTSTANDING!! He was attentive to what we were saying, what we wanted and the price we were looking for; at the same time he and professionalism was OUTSTANDING!! He was attentive to what we were saying, what we wanted and the price we were looking for; at the same time he gave my wife and I alone time to discuss our thoughts. His service after the deal was done was also SECOND TO NONE! Seriously, not exaggerating, Teodoro was on point. More
by pltorres
Employees Worked With
Teodoro Seminario, Teodoro Seminario
July 02, 2013
our sales person teodoro seminario was outstanding very friendly helpful and went out his way to meet our needs all of the staff also very friendly we have purchased cars from this dealership before but th friendly helpful and went out his way to meet our needs all of the staff also very friendly we have purchased cars from this dealership before but this time they made us feel at home kudos to all of them. More
by NILDA918
Employees Worked With
teodoro seminario, Teodoro Seminario
June 23, 2013
These guys, (sales & finanicing) where Great. Good curtious reasonable perfessionals all the way & I got there right before closing and they got Us what we wanted. TY CUDOS curtious reasonable perfessionals all the way & I got there right before closing and they got Us what we wanted. TY CUDOS More
by mrsh2d
Employees Worked With
EDVARDO DELRIO & MR. M
June 22, 2013
I was treated with respect and believe the salesperson was extremely helpful in giving me the opportunity to purchase a car that best suited my needs. was extremely helpful in giving me the opportunity to purchase a car that best suited my needs. More
by tweet749
Employees Worked With
Teodoro Seminario, Teodoro Seminario
June 15, 2013
Teodoro provided excellent customer service. He explained everything in detail and gave us a variety of options. He showed all the benefits and really cared for the customer everything in detail and gave us a variety of options. He showed all the benefits and really cared for the customer More
by Emcc23
Employees Worked With
Teodoro, Teodoro Seminario
June 14, 2013
Very good service, very friendly people, work very good with us. Very clean show room. Good rates. We want to thank you for helping us with the business. We are very happy with the new car. Thanks. God with us. Very clean show room. Good rates. We want to thank you for helping us with the business. We are very happy with the new car. Thanks. God Bless Your company. More
by chenao23
June 11, 2013
Stopped in to look at cars, due to credit issue did not think we would be approved. Chris was excellent and not pushy, We were able to purchase a used car due to his efforts. think we would be approved. Chris was excellent and not pushy, We were able to purchase a used car due to his efforts. More
by kobe
Employees Worked With
Chris Armer
