Universal Chevrolet

Universal always goes above and beyond for the Burgess Family. From the Sales team to the Parts and Service team they are top notch. Family. From the Sales team to the Parts and Service team they are top notch. More

The customer service is very questionable. Bought tires here last year and now they will not honor free tire rotation. They claim I have to have an oil change with the rotation. I get free oil change where here last year and now they will not honor free tire rotation. They claim I have to have an oil change with the rotation. I get free oil change where I bought the car why would I pay for them? They also DO NOT honor the coupons that Chevrolet mails to me. I will NEVER be going back here. More

The price of the vehicle is ultimately why I dealt with Universal Chevrolet. Although, I was impressed with all of the employees, Vince has a great attitude, presents himself well, and answered all of my q Universal Chevrolet. Although, I was impressed with all of the employees, Vince has a great attitude, presents himself well, and answered all of my questions. He was also very patient with me during all of our phone calls due to the fact that a lot of our "deal making" was over the phone since I live about two and a half hours away from this dealership. Joan, the F&I Manager, was also very friendly,knowledgable and professional. I would definetly recommend this dealership to my friends and family, due to the fact that I was so impressed with them, even with the drive. More