Universal Chevrolet

Great communication, explains in detail, takes time with customers/not rushed. Quotes stay within what quoted, no surprises. If something is found unexpectedly during service a call is given and explained/ customers/not rushed. Quotes stay within what quoted, no surprises. If something is found unexpectedly during service a call is given and explained/advised and given chance to decide what route to go. More

Awesome place to do business! Always get to see the same smiling faces and they treat you like family! Always get to see the same smiling faces and they treat you like family! More

Service is great! Their website needs a lot of work on the service side. Would have been a 5 if the website scheduling worked as intended. Their website needs a lot of work on the service side. Would have been a 5 if the website scheduling worked as intended. More

We love universal chevy the sales team and service dept we would recommend and do we would recommend and do More

told Jayden White what kind of Equinox we were looking for. We were both searching inventories. found one, they went and got it. Sales process was smooth, no pressure. Used points, happy; used private for. We were both searching inventories. found one, they went and got it. Sales process was smooth, no pressure. Used points, happy; used private offer happy, pleased with trade in amount not real happy to find 0% had expired but that's life. Sales Manager called and apologized. Paperwork was smooth process, no pressure for add ons. Got maintenance check scheduled before we left the lot. Got follow up email--nice touch We'll be back when its time for next vehicle More

Universal always goes above and beyond for the Burgess Family. From the Sales team to the Parts and Service team they are top notch. Family. From the Sales team to the Parts and Service team they are top notch. More

The customer service is very questionable. Bought tires here last year and now they will not honor free tire rotation. They claim I have to have an oil change with the rotation. I get free oil change where here last year and now they will not honor free tire rotation. They claim I have to have an oil change with the rotation. I get free oil change where I bought the car why would I pay for them? They also DO NOT honor the coupons that Chevrolet mails to me. I will NEVER be going back here. More

The price of the vehicle is ultimately why I dealt with Universal Chevrolet. Although, I was impressed with all of the employees, Vince has a great attitude, presents himself well, and answered all of my q Universal Chevrolet. Although, I was impressed with all of the employees, Vince has a great attitude, presents himself well, and answered all of my questions. He was also very patient with me during all of our phone calls due to the fact that a lot of our "deal making" was over the phone since I live about two and a half hours away from this dealership. Joan, the F&I Manager, was also very friendly,knowledgable and professional. I would definetly recommend this dealership to my friends and family, due to the fact that I was so impressed with them, even with the drive. More