Unity Chevrolet Cadillac of Newburgh
Newburgh, NY
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Very Poor Sales Service VERY POOR SALESMAN ATTITUDE. We went in to purchase a used vehicle. We test drove the car, loved it. We started to write up the paperwork, the cre VERY POOR SALESMAN ATTITUDE. We went in to purchase a used vehicle. We test drove the car, loved it. We started to write up the paperwork, the credit applications and then were asked to leave a $500 deposit. Out the many dealerships we had visited, none had asked us to leave a deposit. I was truly unhappy with leaving a deposit because we had not received credit approval. We were told that the check would NOT BE deposited and we would get it back if the deal fell through. Well, the next day, we were not credit approved, salesman basically wrote us off and that check was to be deposited and not returned to us. We had to rush to the bank and place a stop payment on that check. We incurred a bank fee, no apology and no returned phone calls. VERY DISAPPOINTED...... More
No pressure sales tactics I got a great deal on a very Specifically ordered 1500 Silverado LTZ, My salesman Thomas Schofield was one of the best salesman I have ever dealt with I got a great deal on a very Specifically ordered 1500 Silverado LTZ, My salesman Thomas Schofield was one of the best salesman I have ever dealt with.... More
Poor sales service . Did not look into our vehicle likes. Misinformation on available vehicles. DID NOT RETURN PHONE CALL WHICH WAS AGGREED UPON. We were talked out . Did not look into our vehicle likes. Misinformation on available vehicles. DID NOT RETURN PHONE CALL WHICH WAS AGGREED UPON. We were talked out of a Cadillac purchase. More
Excellent service! Brandon, Ryan and all of the staff with whom I interacted were professional, courteous and knowledgeable about the vehicles. I would definitely recom Brandon, Ryan and all of the staff with whom I interacted were professional, courteous and knowledgeable about the vehicles. I would definitely recommend these folks and purchase another vehicle from them in the future! Eric did some shopping for me and got me a great rate, too! More
Excellent staff and service Dennis Coalley is the best bar none! Professional and knowledgeable. A rare find in a service department! You are without a doubt fortunate to have Dennis Coalley is the best bar none! Professional and knowledgeable. A rare find in a service department! You are without a doubt fortunate to have a person of his caliber on your staff!!! More
Excellent quality and selection Brandon was an awesome salesman to work with and ultimately the primary reason for a second visit and purchase of a SRX. We love the vehicle and look Brandon was an awesome salesman to work with and ultimately the primary reason for a second visit and purchase of a SRX. We love the vehicle and look forward to working with him again for future purchases. More
Great Sales Team I was going in for an oil change and just before that I received a call from Randy. I was just going to see what my options were about my lease. We I was going in for an oil change and just before that I received a call from Randy. I was just going to see what my options were about my lease. We talked and he had a nice deal worked out for my daughter (who was driving this vehicle) and then I asked about trading my 2013 ford focus in and he was very pleasant and secured another nice deal for me.. so now my daughter and I are both happy. Randy is a very nice and respectful gentleman to work with. The other gentlemen (his boss and the person who talks to you about the warranty options, etc) were also very nice and respectful. Keep up the great work!!! More
BEST SERVICE IN THE HUDSON VALLEY DENNIS COAKLEY HAS CONTINUED TO DO A GREAT JOB AT THE BARTON BIRKS DEALERSHIP FOR OVER 25 YEARS. HE IS EXTREMELY HONEST WITH ALL THE CUSTOMERS! DENNIS COAKLEY HAS CONTINUED TO DO A GREAT JOB AT THE BARTON BIRKS DEALERSHIP FOR OVER 25 YEARS. HE IS EXTREMELY HONEST WITH ALL THE CUSTOMERS! More
Service Quick, courteous service, by all staff. The waiting area was clean with plenty of seating. I loved that my car was also pampered with a "bath" before Quick, courteous service, by all staff. The waiting area was clean with plenty of seating. I loved that my car was also pampered with a "bath" before leaving. What a pleasure to wait less than 30 minutes for service to be completed. I have never done business with a more professional staff(from showroom to repair shop) than Barton Birks. Would and have recommended Barton Birks to friends and family. More
New 1500 Silverado LTZ I pretty much got the deal of a lifetime on a Brand new Truck. The sales staff ( yeah i know its their job) were extremely helpful when it came to fa I pretty much got the deal of a lifetime on a Brand new Truck. The sales staff ( yeah i know its their job) were extremely helpful when it came to facilitating my needs at a price i felt real comfortable with, the entire staff i met acted like gentlemen throughout the process. No Complaints whatsoever, would definitely do business with this dealership again. You wont walk away disappointed. More