Unity Chevrolet Cadillac of Newburgh
Newburgh, NY
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Joe and Eddie are a superb team! Joe Gonzalez and Eddie Vega made our experience leasing a new Chevy Silverado 1500 quick and painless. They were both extremely personable, professio Joe Gonzalez and Eddie Vega made our experience leasing a new Chevy Silverado 1500 quick and painless. They were both extremely personable, professional, and knowledgeable...not to mention patient and thorough! From the moment we met Joe to the time we drove off the lot in our new truck, we knew he was genuinely invested in getting us into the truck we wanted at a price we could afford. We enjoyed the entire experience and would highly recommend Barton Chevrolet, Joe and Eddie to anyone interested in an honest and superb car-buying experience! More
Joseph Gonzolez I would just like to thank everyone at Barton Chevrolet Cadillac for a wonderful experience. Especially Joseph Gonzalez, for going the extra mile to h I would just like to thank everyone at Barton Chevrolet Cadillac for a wonderful experience. Especially Joseph Gonzalez, for going the extra mile to help me get into a minivan that was not only affordable but was a gorgeous car. That's why everyone needs to be mentioned for a great experience. More
Service department I had ourchased a used cadillac ats from healy brothers and this would have been my second service from them but when i went to my appointment for an I had ourchased a used cadillac ats from healy brothers and this would have been my second service from them but when i went to my appointment for an oil change and check engine light that if they had to keep my car for the day that they could not give me a loaner car.and then waited until i went all the way there to tell me that they could not service my car anymore because they were not a cadillac dealer and thatthe first time that they did it that it was a mistake.so i called barton birks at the dwalershio and jade my appointmen. Baryons gave me a brand new loaner car and Don in the service depsrtment was awesome and went above and beyond to help with the service and got it done sooner than expected. I now going to take my silverado there for service now on. More
Exceeded my expectations Let me start by saying, that I work for a very high-end automotive dealership. And I work with very high demand clients. Andrew at Barton Chevrolet i Let me start by saying, that I work for a very high-end automotive dealership. And I work with very high demand clients. Andrew at Barton Chevrolet is one of those sales people that has exceeded my expectations. The man literally ran around his entire lot to try to find me the truck to fit my needs and price range. The entire Barton Chevrolet crew had made me feel welcome and confident. I'm not gonna lie, I did go to another dealership, to compare prices and service. Not only did the other dealership that's only 10 miles away from my home, say that the deal is impossible and that they will not take my trade-in. But they kept me waiting for over a half hour just to get some help. Well, "Arroway Chevrolet" nothing is impossible! Andrew and everyone else at Barton Chevrolet did a fantastic job. And I would highly recommend Andrew and everyone else at Barton to all my friends and family. Great job guys! More
Would not buy again Buying a car can be a stressful experience in itself, Buying from Barton Chevrolet made the experience even more stressful and frustrating! My sales Buying a car can be a stressful experience in itself, Buying from Barton Chevrolet made the experience even more stressful and frustrating! My sales man Phillip was the only saving grace in this experience. I drove from NJ to purchase a 2014 GMC 1500 from Barton, my first trip we could not come to the correct agreement in price, which was completely understandable, however Cherokee from the finance department was unprofessional in the way he dealt with the situation, made me feel like I was wasting his time and was not pleasant at any point during our interactions. I left the dealership without a deal that night but I decided the next day to call and accept the price discussed. It was brought up and seemed to be held against me that we could not agree on price the first day throughout the entire process. Moving forward and dealing with the finance department is where the entire experience became unpleasant and stressful. 5 calls to the finance manager yielded no return call or interaction with the finance manager at all, the only time I was able to get the manager on the phone was when I would not leave my name and said I needed to speak to someone right away. I was never informed of anything that was going on with the financing or loans throughout the process until I already had insurance on the truck in their lot and was scheduled to pick the truck up. I was using a co-signer for the truck and they went out of their way for me to sign paperwork for me, it was an hour and a half drive for them to get there, the dealership knew the day before they would be arriving before work to sign yet my co-signer still had to wait 40 minutes until they signed the first piece of paper, the lack of preparation on the dealerships end yielded my co-signer being 35 minutes late for work. On the delivery day I arrived to sign paperwork and pick up the vehicle. Paperwork was not prepared correctly, documents were missing, and additional fee's were slipped in without me being informed of them at all. The finance team mentioned multiple times that they are under staffed and did not seem to mind that my experience was not a positive one. Overall I could never recommend Barton Chevrolet to anyone, if it was not for Phillip trying his hardest to make to most out of the situation I would have ended the deal and walked away. Unprofessional, unpleasant, and unreliable are the words that best describe my experience. More
MY 2016 CADILLAC ESCALADE I RECENTLY FINANCED A 2016 CADILLAC ESCALADE FROM BARTON. SALES REP ANTHONY BATTIKHA WAS FANTASTIC. HE WAS SO KNOWLEDGEABLE ABOUT THE ESCALADE. HE TOO I RECENTLY FINANCED A 2016 CADILLAC ESCALADE FROM BARTON. SALES REP ANTHONY BATTIKHA WAS FANTASTIC. HE WAS SO KNOWLEDGEABLE ABOUT THE ESCALADE. HE TOOK AN EXTENDED AMOUNT OF TIME TO EXPLAIN ALL THE SYSTEMS AND COMPLICATED ELECTRONICS OF THE VEHICLE. HE WAS PLEASANT, PATIENT,EXTREMELY THOROUGH AND A PLEASURE TO HAVE AS MY SALESMAN. ALSO, THANKS GO TO ERIC HUGHES WHO HANDLED THE INTRICACIES OF OBTAINING MY FINANCE AGREEMENT WITH T.E.G CREDIT UNION. ERIC INSURED THAT I HAD ALL THE DOCUMENTATION NECESSARY SO THAT THE FINANCE PROCEES WOULD PROCEED QUICKLY. ALSO MANY THANKS TO JASON BARTON, SON OF MR. BARTON, OWNER OF THE DEALERSHIP. HE WAS SO KIND AND PLEASANT IN HANDLING THE TRADE- IN PROCESS FOR MY OLD 2011 ESCALADE.I GIVE BARTON A 100% RATING IN ALL CATEGORIES AS A DEALERSHIP. More
Great experience! I had a great experience at the dealership! The salesman, Randy McCullough, was very knowledgeable and made sure I left happy. I would definitely reco I had a great experience at the dealership! The salesman, Randy McCullough, was very knowledgeable and made sure I left happy. I would definitely recommend him as well as the whole dealership. Everyone I interacted with was very helpful! More
Great experience!!!! Trevor Staffa was awesome and helped me get the truck of my dreams. He's a real down to earth person and was very knowledgeable of chevy trucks. I wil Trevor Staffa was awesome and helped me get the truck of my dreams. He's a real down to earth person and was very knowledgeable of chevy trucks. I will be referring all of my friends and coworkers to trevor. Thanks for the help!!! More
Great experience At Barton Birks.. My sales consultant Irwin Malave Jr & Finance Rep Joseph Vasquez were awesome.. It was a pleasure getting to meet the dedicated employees at Barton Bi My sales consultant Irwin Malave Jr & Finance Rep Joseph Vasquez were awesome.. It was a pleasure getting to meet the dedicated employees at Barton Birks. Irwin made this deal happen.. 2015 Chevy Silverado 1500 Z71... Thank You and I look forward to returning in 2 years to do it all again.. More
Great experience It was one of the best. Erwin was one of the reason I decided to purchase my 2016 Colorado. Would definitely recommend this for anyone who wants to g It was one of the best. Erwin was one of the reason I decided to purchase my 2016 Colorado. Would definitely recommend this for anyone who wants to go buy a new car More