United Nissan

WARNING IF YOU GO TO THIS DEALER THEY WILL TRY TO TRICK YOU!!!! On 29 January 2011, I went to United Nissan to try to negotiate a deal on a Nissan Rogue. After two hours of negotiation the salesperson and YOU!!!! On 29 January 2011, I went to United Nissan to try to negotiate a deal on a Nissan Rogue. After two hours of negotiation the salesperson and I agree on the terms of the deals (or at least that is what he told me). $375 a month for 60 months with 0% financing no money down we shake hands, I rang the bell and started to do the paper work. After a few minutes a manager came and told he just wanted to go over the terms of the deal to make sure everything was right, he told me "$375 a month for 72 months at 1.9% financing with no money down". I told him that was not the terms of the deals we agree with the salesperson, who was in the room and was only able to say "the finance people got it wrong. I told them 60 months". The manager told me there was no way they could do the deal the salesperson and I agree on. At the point I got up and left... I am never going back to that place. More

The customer service provide was excellent from the start to finish. I was contacted by phone by the Internet Sales Mngr. Roland Lewis conserning my inquirey via my online bank car purchase service. He expla to finish. I was contacted by phone by the Internet Sales Mngr. Roland Lewis conserning my inquirey via my online bank car purchase service. He explained all the steps of the process which were very cut and dry (simple) over the phone. Upon arrival at the dealership (clean and proffessional enviroment) I was greated by friendly staff and Roland expressed that he was there to answer whatever questions I had and show me the trucks I was interested in. I had sold and worked on cars/trucks for about 2 years in the past.....I can promiss you that Roland Lewis knows the products on the lot inside and out, and gave me all the details and facts straight (No B.S.)! Roland went over the truck with me bumper to bumper, inside and out, and then had me take it for a test drive. I was assured that I was making a good choice due to the full explanation of all the features provided (esp. safety) with the truck. Mr. Lewis made the process of trading in my old vehicle and getting into the new one much less painfull then I anticipated it to be! I got a great deal on my new truck and was very impressed by the service from looking, to dealing, to signing, to delivery! Thank you much United Nissan and Roland Lewis! More

I came into United nissan to see what they had, I was just looking. I found a Nissan Versa used, the only problem was that I was unsure of the payment that was offered. The price was good but the interes just looking. I found a Nissan Versa used, the only problem was that I was unsure of the payment that was offered. The price was good but the interest rate jacked the payment. So I decided to wait. The experience was good, the dealership was pretty, but still looking for the right fit. Thanks Tom for your help. If I decide to purchase a Nissan I will be sure to see you. More

I live 45 minutes away from United Nissan but very close to another Nissan dealership. I chose United Nissan because they had what turns out to be falsely advertised prices on both cars.com and their own we to another Nissan dealership. I chose United Nissan because they had what turns out to be falsely advertised prices on both cars.com and their own website. I was interested in either the Versa or Cube. To prevent wasting a 1.5 hour round trip, I called ahead and asked their internet salesman if they have any of the advertised priced Versas available, He tells me yes, come on down. I then tell him I am really interested in the Cube and ask if they have any of the advertised priced Cube's available. He tells me yes, come on down. These are not sale prices mind you, these are MSRP prices. Taking the bait I make the 45 minute drive. Only after I drive there does he tell me he will not sell me a Cube as there is possibly a recall about to happen. Bait and switch #1 complete. I ask him about the Versa at the advertised price. Together we go out to lot and search for one of the more than 5 identical advertised on these two websites. He can’t find one and knowingly asks me if I saw the price on either of the websites’ I mentioned. I say yes. Without affirming, he knows they don’t have it. He made a few excuses about how they move a lot of inventory etc. Fast forward this story, over a week later the same cars were advertised on the same 2 websites at the same price. This type of advertising is the same as lying directly to you. Bait and switch number 2 complete. At this point I’ve come to terms that I won’t be getting the advertised price but figure I will probably get something close to what the other dealers are selling for. I’ve already made the drive out and I don’t want to drag this out anymore I pick a Versa priced 3000 above. It was actually originally stickered to cost 3000 below the current price but has been inflated with silly dealer add-ons such as door ding prevention stickers, Scotchgard, etc. to inflate the price. I ask him If there are any available without the add-ons. He tells me that they have a price goal to reach and as long as their margin is reached some could be removed. Their margin will be made either through price, trade in or interest rate. No matter which way it happens you will pay the same amount. This is pretty standard throughout the industry but I share this to demonstrate that they really do falsely advertise to get you through the door. In the end he agrees to take a couple of the profoundly silly mark ups off. Financing: He tells me my credit is bad and 21% is the best they can do. I tell him (the truth) a different dealership was going to give me 11.5% the other day. He quickly replies, OK, we can do 11.5. I understand they are car dealers but truly nothing they say here can be taken at face value. It is all lies. There is no honesty at this place. Wrap up: As I am signing papers with the financing/paperwork guy I see that the mark ups the salesman took off were put back on. Only after haggling yet again do they get removed again. The same guy then bullies me for about 5 minutes over gap insurance. Bully is not too strong of a word. He actually treated me like I was stupid for not buying their questionable product. I am sure his attempt at not taking no for an answer makes his boss happy but it made me very sure I will never go there or probably even another Nissan dealership again. I am not the smartest person. When going through the process it is tough to see these things unfold. It wasn’t until later did I really understand how bad they treated me. In hindsight I should have walked away many times during this process. This happened 7 months ago and still when I look at my new car I think of how many ways I was taken advantage of. Unless you are looking to feel the same way about your new car, I would recommend avoiding United Nissan. More

I BOUGHT AN EXTENDED WARRANTY AND THEY TOLD ME THAT THE WORK I NEEDED WAS COVERED. BUT IT COST TOO MUCH JUST TO TRADE MY TRUCK WHICH I JUST BOUGHT LAST YEAR FOR A 2009 BECUAS EIT WAS NO GOOD. THEY DID NOT WORK I NEEDED WAS COVERED. BUT IT COST TOO MUCH JUST TO TRADE MY TRUCK WHICH I JUST BOUGHT LAST YEAR FOR A 2009 BECUAS EIT WAS NO GOOD. THEY DID NOT DO THE WORK.ALSO WHEN I BOUGHT THE CAR THEY GAVE IT TO ME WITH ONLY ENOUGH GASOLINE TO GET TO THE GAS STATION.THEY ARE SCAMMERS AND JUST WANT TO PUSH YOU INTO TRADING IN FOR A MORE EXPENSIVE CAR. More

These people are crooks. After a car purchase deal I had with them for a 2008 Nissan Versa (that they were attempting to get $4,000 over Kelly Blue Book suggested retail), went stale, they are refusing to h with them for a 2008 Nissan Versa (that they were attempting to get $4,000 over Kelly Blue Book suggested retail), went stale, they are refusing to hand over my $2,000 down payment. United Nissan is attempting to withhold over $1,000 of the $2,000 for "miles" that I put on the car. They are also trying to withhold another $200.00 for repossession fees, even though I returned their car --- washed, spiffed and in the exact condition that I received it. Since I have returned their car, it has been nearly impossible to get anyone on the phone at this dealership to speak with me about returning my down payment. They have been rude (Finance Dept.), unresponsive (General Mgr.), avoiding/never available to take my calls (Sales Rep.), and downright nasty (Receptionists & Accounting Dept). I have had to file a complaint with the Better Business Bureau and will have to seek legal counsel to take them to court, to get what is rightfully mine. Do Not Buy A Car From This Dealership; or you will regret it. More

Good value… I spoke with Christien on the phone prior to coming in; he was very helpful and encouraging. When we got to United Nissan our salesman, Mr. O Brien greeted us. He seemed to be very informative a coming in; he was very helpful and encouraging. When we got to United Nissan our salesman, Mr. O Brien greeted us. He seemed to be very informative and friendly at the same time. He had the car we were interested in already up front all he needed was a picture ID. We took it for a test drive and ended up loving the Maxima. However I was not sure if I was ready for a car payment considering I have had my car paid off for 5 yrs. With 1,500 down and my trade in, I was at an affordable payment a month. I ended up with a new Nissan Maxima. Thanks Christien and Mr. Hergie O Brien for all your help More

I heard a lot about Nissan and their warranty program. When we got to United Nissan Chris Cobat was very helpful and honest. First time my husband ever felt comfortable with a car salesman. After purchasi When we got to United Nissan Chris Cobat was very helpful and honest. First time my husband ever felt comfortable with a car salesman. After purchasing 100’s of cars over the years… that’s a lot to be said. More

We service at United Nissan because the business is great and excellent service. They are the best in the city. We also like the service dept. because they trust worthy and respectful. I will continue to re and excellent service. They are the best in the city. We also like the service dept. because they trust worthy and respectful. I will continue to refer business to United Nissan. Thanks Ruben Gomez for all you do for us! More

I purchased at United because when I brought my old I purchased at United because when I brought my old Nissan in for warranty work they did a great job. So I told them when I was ready for a new vehi I purchased at United because when I brought my old Nissan in for warranty work they did a great job. So I told them when I was ready for a new vehicle I would purchase through them. Shant Ashikan is awesome and very professional. Thanks for taking such good care of me. More