United Nissan

Great experience with the service dept but horrible experience with sales ! But the service department was nice ! I would recommend getting some new magazines for the waiting area. experience with sales ! But the service department was nice ! I would recommend getting some new magazines for the waiting area. More

Every time we have brought our vehicle in for service, your staff has been outstanding. If we were to base our future vehicle purchases on service staff alone, we would buy all of our vehicles at United your staff has been outstanding. If we were to base our future vehicle purchases on service staff alone, we would buy all of our vehicles at United Nissan. Clayton went above and beyond to ensure our vehicle was repaired in a timely fashion and to our complete satisfaction. More

I came into get a 3 month service. I was talking to Fred in Finance and he said I could easily qualify for a new truck. I considered it and agreed to talk to a sales person. He asked how I liked my present in Finance and he said I could easily qualify for a new truck. I considered it and agreed to talk to a sales person. He asked how I liked my present vehicle and I said I missed a few creature comforts I had in another vehicle. He brought around a Titan SL and it had all the things I missed. After talking to Fred again it was very affordable and I drove out with a smile on my face. All the people I came in contact with were very personable and all my questions were easily answered. Thank you very much for all of your good services. More

i was disappointed how they tell you a quote over the internet and then another once you get there but apart from that i was very pleased with the staff and overall they where very nice internet and then another once you get there but apart from that i was very pleased with the staff and overall they where very nice More

The service adviser was very accommodating, courteous and went out of his way to help other customer who looked lost looking for the parts department. It should have been enough for him to direct that client went out of his way to help other customer who looked lost looking for the parts department. It should have been enough for him to direct that client where, but he looked at the computer, and I assumed the printout he provided was relevant to what the client needed and that to me is an ultimate customer service. Additionally, my car was ready earlier than expected. More

The service whas good quality and the service advisor where friendly ??and I will recommend a frend or familymember to united nissan service senter Hooo yeah where friendly ??and I will recommend a frend or familymember to united nissan service senter Hooo yeah More

The employees and management at this dealership are so unprofessional & Bob the general manager is a walking, talking piece of crap. I got the run around from the moment I wanted out of the car deal over unprofessional & Bob the general manager is a walking, talking piece of crap. I got the run around from the moment I wanted out of the car deal over my approval not having any warramty or gap insurance. I returned the car on a Thursday, but it took the dealership 3 days to "find my deal" to get my down payment back. And my down payment was missing $300 because I got charged a $300 "repo fee" since a salesman knocked on my door and drove the car back to the dealership. DO NOT EVER EVER EVER EVER BUY A CAR FROM THIS DEALERSHIP!! I warned all of yall. More

My Overall experienced with the finance department was awesome. SAM, JD AND ALLAN MCFARLAND went above and beyond for us and they were great. Although they could not get us financed after 3 weeks; I sti awesome. SAM, JD AND ALLAN MCFARLAND went above and beyond for us and they were great. Although they could not get us financed after 3 weeks; I still have no regrets dealing with their finance department and sales people as they have tried everything to get a bank to approve it. My BAD experience is regarding customer service... The finance manager, JD asked Diane and Mayra to refund me all my deposit back to my bank account, and Diana is by far the worse customer service ever!! she ended up drafting more money from my account, gave me the run around every time I went there to pick up my money...Mayra was no help at all.. kept telling me the person signing my check off isnt available or at lunch and for me to come back at 2pm, just to find out the person went to lunch at 2pm and I am having to wait a whole hour or more for that person to come back to work. Prior to that I kept calling, and was transfered to DIANA a few times..she was so rude! She does not know her job, and kept telling me that they did not OWE me anything even though she drafted my account for the amount of my deposit and made her mistake. This girl clearly does not know how to do her job! She was rude on the phone, telling me to HOLD i have other people on the other line I need to answer.. I told her to take a mental note, in order to be a leader someday, you need to have better customer service as you are representing United Nissan, she kept arguing with me about my deposit and told me to shut up on the phone. I went off on her, and told her when I come down to come get my money; I need to speak to your boss Tracy.. Conveniently, when I came down AGAIN, she was off! the girl is a total idiot and should be fired for talking down on me. I went to another dealership and bought a new car. I got an triple A star treatment. More

this company took my money would not give my money back after they could not finance me after letting me drive the car for three weeks told me to get plates for the car and registration and when they told after they could not finance me after letting me drive the car for three weeks told me to get plates for the car and registration and when they told me i had to bring the car back they kept my 2500 dollars i will not recommend this dealer to anyone and will tell everyone my bad experience now im back on the bus Lost My Money to these theives More

OMG, this place is closer to a zoo! Buyers beware. Do not let your grandparents into a place like this. I was warned and didn't listen. I considered buying a nissan but when people treat you like you a not let your grandparents into a place like this. I was warned and didn't listen. I considered buying a nissan but when people treat you like you are totally stupid and don't respect you. NO WAY. The lease payments that they told me I later found out didn't include the tax. Then when I asked about warranties they said I had to wait until I went to the Finance office to find out. It really is a nice looking store but when you get there the people ruin it the second you get out of your car they attack. Never again for me! Save the trip and go somewhere honest. More