Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

United Chevrolet Buick GMC

Jacksonville, IL

Overview
Reviews
4.4
9 Reviews
Call Dealership (217) 245-4117

1700 W Morton Ave

Jacksonville, IL

62650

Directions

By Type

Showing 9 reviews

November 09, 2024

Erik was a great salesman to work with at United in Jacksonville,IL. Smooth transaction with the purchase of our new Envision! Will recommend him to friends and family More

by Lakejax
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik
Report | Print
September 17, 2024

Fantastic car buying experience. Staff is friendly and helpful. They made it easy and fun! More

by Ckarhliker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timm Ford
Report | Print
Sep 19, 2024 -

United Chevrolet Buick GMC responded

We're thrilled to hear that your car-buying experience was fantastic! It's our goal to make the process as enjoyable and stress-free as possible. Thank you for taking the time to share your positive feedback. We appreciate your business!

July 21, 2024

Everyone is friendly at United. Service department is always willing to explain the services needed. More

by Mary Jo Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unitef
Report | Print
Aug 08, 2024 -

United Chevrolet Buick GMC responded

Mary Jo, thank you so much for your review! We are so happy to hear that your experiences at United have been positive! Thank you for being a valued customer!

July 20, 2024

Kole Utter is a great salesman. Made the deal easy. Went over and above! Thank you More

by Regjohnson360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kole Utter
Report | Print
Aug 08, 2024 -

United Chevrolet Buick GMC responded

Thank you for the review! We are thrilled to hear that you had a great experience with our salesman, Kole! Thank you for choosing United!

December 28, 2023

Sales service is horrible. Test drove a car already had financing, found a car at their other lot that we liked better, then was ghosted, Wouldn’t ever return my calls. Bought More

by Brianc_30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dane
Report | Print
Jun 13, 2024 -

United Chevrolet Buick GMC responded

Thank you for taking the time to share your recent experience at our dealership. We sincerely apologize that the service you received fell short of your expectations, particularly after you found a vehicle you were interested in. It's unacceptable that your calls weren't returned. We take customer service very seriously and will be investigating this matter thoroughly to ensure it doesn't happen again.

December 16, 2023

Excellent salesmanship. Got me the vehicle I wanted and got me the best deal possible. Very easy and knowledgeable with all the paperwork! Highly recommend!! More

by rrtrhawk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donivyn
Report | Print
Jun 13, 2024 -

United Chevrolet Buick GMC responded

Thank you so much for the fantastic review! We're thrilled to hear that our salesperson was able to find the perfect vehicle for you and make the buying process smooth and easy. We take pride in our knowledgeable staff and their dedication to getting our customers the best deals possible. We hope you're enjoying your new car and look forward to seeing you again for your future service needs!

October 17, 2023

Purchased a excellent condition Pontiac Solstice from United Chevrolet in Jacksonville. It was an all around great experience from top to bottom. Both sales and service were incredibly helpful and kind More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donivyn
Report | Print
Jun 13, 2024 -

United Chevrolet Buick GMC responded

Keith, thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that you had an all-around great experience at United, from finding the perfect Pontiac Solstice to receiving helpful and kind service from both our sales and service teams. We wish you many happy miles on the road ahead!

November 11, 2019

Derick and Jeff and their crew are always A+ Great service team. They take excellent care of me!! Professional and timely. I would recommend anyone that needs a vehicle serviced to go th More

by JMossman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derick Elliott
Report | Print
November 09, 2019

Great experience with this purchase and new owner is very nice. Steve Floyd was a great salesman to work with. Very happy and will recommend United and Steve to others. More

by NealJanet
Recommend Dealer
Yes
Employees Worked With
Steve Floyd
Report | Print