United BMW
Alpharetta, GA
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Excellent experience I've never been to a dealership that made such an effort to get me what I was looking for at a price that worked for me. I expected excellent customer I've never been to a dealership that made such an effort to get me what I was looking for at a price that worked for me. I expected excellent customer service at a BMW dealership, but was surprised by thoughtful and friendly everyone was. I got a much better deal than I anticipated for a great machine. Overall, I couldn't be happier with the experience. More
Great service and attention Got the car I wanted at a reasonable price. Paige was very competent and was a huge help getting the deal done. Love my car!! Got the car I wanted at a reasonable price. Paige was very competent and was a huge help getting the deal done. Love my car!! More
Wonderful I had an incredible experience at United, worked with Jim Tompkins and he was great. Love my new 2 series!! I will definitely be a return customer and I had an incredible experience at United, worked with Jim Tompkins and he was great. Love my new 2 series!! I will definitely be a return customer and send all my friends there. More
BMW X3 I recently purchased a previously owned BMW X3 from Roswell BMW. The car was in emaculate conditon and the sales rep was Brent Calvert. The service I I recently purchased a previously owned BMW X3 from Roswell BMW. The car was in emaculate conditon and the sales rep was Brent Calvert. The service I received was excellent and I would highly recommend Brent and Roswell BMW to anyone interested in owning a BMW. More
Jim Thompkins in internet sales I bought a new X5 from Jim online. He was very professional, responsive, great to work with and gave me a great deal. I highly recommend him and Unite I bought a new X5 from Jim online. He was very professional, responsive, great to work with and gave me a great deal. I highly recommend him and United BMW. Randy More
Excellent BMW Dealer Jim Tompkins sold me my 2014 X3 which my experience was awesome. I got a great interest rate with BMW Financial and got out of my Toyota Prius. I also Jim Tompkins sold me my 2014 X3 which my experience was awesome. I got a great interest rate with BMW Financial and got out of my Toyota Prius. I also referred my friend Adam Harvey to Jim. He purchased his BMW 5 series. Jim and the service department repaired the BMW 5 Series which the parts were not covered and labor and got the car repaired. United BMW has earned my trust and my business! More
Jim Tompkins - Sales ...went the extra mile Jim was great to work with, and really kept at it to get me the car I wanted, not just trying to convince me to accept what was available right then. Jim was great to work with, and really kept at it to get me the car I wanted, not just trying to convince me to accept what was available right then. Very professional, but super friendly too. Would highly recommend that someone looking for a BMW shop at United first, and ask for Jim. More
Great service and quality. Expense?...well it is a BMW. Everytime I have had my 2007 M6 in for service it's always been great. It takes longer than I usually plan for, but it is an M which apparently takes Everytime I have had my 2007 M6 in for service it's always been great. It takes longer than I usually plan for, but it is an M which apparently takes longer. My service advisor, Eric Rossman, is great and takes good care of me. He always gets me the best price he can, and when there are hiccups he does everything to assure my satisfaction. I can honestly say when I move to Florida I am going to miss getting my car serviced here. More
I purchased a very low mileage, almost new, 2012, 650 convertible from United BMW of Roswell, GA, on May 20, 2013. The service from sales adviser, Jim Tompkins, was exemplary. I drove the car back t convertible from United BMW of Roswell, GA, on May 20, 2013. The service from sales adviser, Jim Tompkins, was exemplary. I drove the car back to Philly (1,000 miles) and the car far exceeded my expectations. Lots of heads turn and many thumbs up, with the top down. I negotiated price via e-mail and found the final price below market. Jim was fair, honorable, and an outstanding BMW representative. Closing was short and I was treated as if I was their only customer. This is a class organization, to be sure. This car was exactly as it was represented on their web site. No tricks here. This is a very large dealer and they move cars quickly, so get your best price from them, and secure the deal, if the price is right. Get a light interior, not dark, 20" wheels, drive assist, premium sound, luxury seats, contrast stitching, and you'll be VERY happy. West Chester, Pennsylvania More
I had previously purchased several (like 10) new BMW's from John Mancuso when he worked at Nalley BMW in Decatur and was very disappointed when he left Nalley and went to United (from a distance sta BMW's from John Mancuso when he worked at Nalley BMW in Decatur and was very disappointed when he left Nalley and went to United (from a distance standpoint only). I had previously bought 2 cars from United BMW of Roswell and had exceptional service each time, I did all of my work on the phone beforehand so all I had to do was drive in and sign my paper work and drive off, always less than an hour each time. I had purchased from another salesman then as John was still at Nalley, but had gotten a better deal for the car that I wanted. My very good friend and co-worker was back in the market for her 3rd BMW (her 1st was bought from John at Nalley), as she had outgrown her 328 with a new baby and wanted an SUV. I called all 3 dealerships that I have bought from and John was the first on the list, his can-do, positive, low pressure attitude (as always) was a winner right from the start and he put this deal together quickly and efficiently and had by far the best deal to offer for my friend. We did everything over the phone and went in on Saturday morning and picked up her new X3 and did her paperwork and she was in and out within an hour. This was such a seamless process and I am thrilled that she was treated fairly and with great respect for her time and budget. If you are looking to have an excellent car buying experience, please call John Mancuso at United BMW of Roswell, he is truly exceptional and always a pleasure to deal with. Thank you John from Julie and myself for making this deal happen, we both appreciate you! Jim S More