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United BMW

Alpharetta, GA

4.8
872 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 872 reviews

April 14, 2015

They blew smoke up my...... An OK place to buy a car but "Oh My God"the service department is a complete mess. I purchased my X3 in September 2014 and needed a simple interior t More

by Chris Zanot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KIP STOVALL
Apr 16, 2015 -

United BMW responded

Chris, We would like to extend our personal regrets regarding your experience with our Service Department and assure you that we take your feedback seriously. Our General Manager, Justin Hoisington, would appreciate the chance to speak with you, apologize, and get more feedback. You can email him at JHoisington@penskeautomotive.com. If you would rather give us your preferred contact information, once received, he is happy to contact you. We appreciate your time and are looking forward to earning back your trust in our dealership. Thank you, United BMW Roswell

March 31, 2015

Mike.Kim best sales person ever!!!!! After purhasing a vehicle from fields BMW in Orlando, FL, I realized I should have purchased my BMW from United BMW in Roswell, Georgia. I reached bac More

by komposher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kim
Mar 31, 2015 -

United BMW responded

Komposher, Congrats on your new 2014 BMW 550! We're so happy you enjoyed your experience at our dealership. We strive for exceptional customer service and are so happy to hear that's what you received. Enjoy your new BMW! All the best, United BMW Roswell

March 29, 2015

So appreciative! From the time we walked into the showroom, till the time we drove away in our new car, the experience we had at United BMW Roswell was nothing short o More

by Nissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinith Victor
Mar 29, 2015 -

United BMW responded

Nissy, That's fantastic to hear! We also think Vinith is great and will be sure to pass on your positive words. Thank you so much for your high rating! We wish you the best in your new car. Sincerely, United BMW Roswell

March 29, 2015

BEST CAR BUYING EXPERIENCE!!!! I purchased my car March 27,2015, I must say, this car buying experience has been the BEST thus far!!! My car salesman Cornell Williams was on point!! More

by Brittney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornell Williams
Mar 29, 2015 -

United BMW responded

Brittney, Congratulations on your new car! We are absolutely thrilled to hear you received the quality service you deserve on Cornell's behalf. Thank you for taking the time to review your experience. We wish you many happy miles! Thank you, United BMW Roswell

March 28, 2015

Compliment My husband & I have been customers at United BMW Roswell since 2003; when we met Mike Costa and bought our 1st SUV; a (2001 X5). The quality of Servic More

by Cherzza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen & Paige W. , Mike Costa, Dan Sylvester
Mar 29, 2015 -

United BMW responded

Cherzza, We could not be happier to hear all your kind words about Mike, Gwen, Clarke, and Paige! Thank you so much for your feedback and for being such a wonderful guest. We are grateful for your business and look forward to working with you again! Best, United BMW Roswell

March 27, 2015

Superb! I have purchased a number of BMWs over the last 30 years - I have never experienced such incredible customer care as I received at Untied BMW and part More

by jfreer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri Gossieaux, Elija Sumrall
Mar 27, 2015 -

United BMW responded

jfreer, Thank you so much for your review! We are so happy to hear that Dimitri and Elijah provided you with professional customer service and was able to answer all of your questions. We hope you are enjoying your new BMW i3! Sincerely, United BMW Roswell

March 25, 2015

Billy Futey awesome dealership! I work with Billy Futey and have bought 5 cars from him. Everything he does is 5 star and would recommend anyone to go see him. he More

by Jgunbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Futey
Mar 25, 2015 -

United BMW responded

Jgunbie, We appreciate your kind words about your visit to our dealership and we're so glad to hear Billy took excellent care of you. Thank you for being part of the United BMW of Roswell family! We’re always here for you. Best wishes, United BMW of Roswell

March 25, 2015

Best sales team in Atlanta Best sales dealership in Atlanta. A welcome experience to the typical car buying experience. Purchased 3 cars in the last 5 years and every buying exp More

by kmann6257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kahlil Stevenson
Mar 25, 2015 -

United BMW responded

Hello, Thanks so much for your positive feedback of our dealership. Welcome to the United BMW Roswell family! We hope you are enjoying your vehicles! Thanks again, United BMW Roswell

March 24, 2015

Paige is awesome Paige was such a delight to work with throughout my entire buying process. She made the whole process effortless. Paige listened to my needs and wants More

by Heather W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Lander, Paige Wissler
Mar 24, 2015 -

United BMW responded

Heather W, ​ ​We couldn't be happier to hear about your amazing car-buying experience with us! We also think Paige is awesome and will be sure to commend her on a job well done. Thank you so much for taking the time to share with us! We wish you nothing but happy days in your new car! ​ ​Happy driving, ​United BMW Roswell

March 24, 2015

Great Experience I bought my Honda from Justin Hoisington, the GM at BMW of Roswell. It was a fantastic experience at an awesome dealership. Would definitely recommend More

by imunique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hoisington
Mar 24, 2015 -

United BMW responded

​Imunique, ​ ​Congratulations on your new Honda! We're delighted to hear you had a fantastic experience with Justin. Thank you for your business and recommendation. We really appreciate it and wish you all the best! ​ ​Thank you, ​United BMW Roswell

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