United BMW

Allen Ennes Allen was great to work with. Our car was coming off of lease. Allen handled the negotiations with us to have BMW CPO the car for us to purchase. He w Allen was great to work with. Our car was coming off of lease. Allen handled the negotiations with us to have BMW CPO the car for us to purchase. He was very patient and very professional. More

Amazing Experience My best friend had recently purchased a vehicle and she told me what a great experience she had with Vinith. I was in the market to purchase another B My best friend had recently purchased a vehicle and she told me what a great experience she had with Vinith. I was in the market to purchase another BMW and she suggested I go see Vinith. I took her advice and I was impressed with him the moment I met with him, he was everything she had mentioned. My friend had already spoken with him and told him what I was looking for, as soon as I walked into the dealership he already had options lined up for me with keys in hand to go out and test drive. He was very patient with me as I went back and forth with all of the choices. In the end I did finally make a decision and he was able to provide me the option I wanted that fit my budget. I would recommend Vinith to anyone he was attentive, personable and a lot of fun to work with. More

VeeJay Johnson and Team Were Great To Work With I visited the Roswell location and met with VeeJay Johnson. From the beginning, VeeJay was patient and fully knowledgeable in regards to my selections I visited the Roswell location and met with VeeJay Johnson. From the beginning, VeeJay was patient and fully knowledgeable in regards to my selections. I came on my lunch break with 2 coworkers and test drove the Porsche Panamera, then came back later with my husband and children and test drove the BMW 650. They placed both cars side by side so we could compare both styles. In the end, my husband and I made the right selection and were very pleased with VeeJay’s patience, humor, attention to detail and customer service. We did not feel rushed or pressured and felt the entire staff also mirrored the same values you would want from a luxury sales associate. VeeJay was with us from the sales, test drive and parts selection. Even after the sale, he is available for follow up assistance regarding my vehicle. Thank you. More

Amazing Experience Top-notch, seamless experience from start to finish. I actually ended up traveling close to 5 hours just to work with Dimitri Gossieaux and the great Top-notch, seamless experience from start to finish. I actually ended up traveling close to 5 hours just to work with Dimitri Gossieaux and the great staff at United BMW Roswell. Our family invested a lot of time researching vehicles and contacting dealerships. I feel very fortunate to have lucked into a relationship with Dimitri. We got a deal no one else could come close to matching with the best experience we could have possibly hoped for. I highly recommend United BMW of Roswell and especially Dimitri Gossieaux More

Excellent and phenomenal!! Irrespective of nice cozy warm 70 degree sunny day in March, you day can be xxxx when you start your one of your priced and beloved possession, your Irrespective of nice cozy warm 70 degree sunny day in March, you day can be xxxx when you start your one of your priced and beloved possession, your BMW and see a warning message... The warning message on the screen was equally scary “DRIVE TRAIN MALFUNCTION, CONTACT BMW”… I am not a writer by profession but I do feel that some people, actions, forces or events compel you to record the facts and worth writing.. Due to my job I had moved to Roswell (Ga) about a month ago from New Jersey. While I was trying to adjust in SOUTH, I had encountered BMW malfunction issue and I was not prepared because it was 2014 model… I opened Google maps and search for closest BMW and there is “UNITED BMW ROSWELL” 3 miles from my home. I closed my eyes and prayed to god to help me and made the call to the dealership. Made an appointment for next day and got there 2 hours earlier than my appointment. I was expecting to be told to wait for my turn and wait in the waiting area… But “No”, I was greeted warmly by “Lindsay Schultz”! She told me that although I am early, I don’t have to worry at all. Her welcoming personality, professionalism and supportive talk has impressed; she arranged a loaner for me and advised me not to worry as I am in good hands… That was the first happy SHOCK for me… BTW she is from NJ and there is a personal bias J. So gets five star from me for her ethics and professionalism… Next, I received call from “Carol Craig” my service advisor who in her anxious fast tone acknowledged receiving my car and promised me to take a look at the car and diagnose the issue.. well this is not a surprise… She almost called me every day on the status of my car and I have noticed that she has been actually concerned about me and my car and resolution of the problem.. That’s a kind of shock… Well the story begins when she called me one afternoon tell me that the issue related to the car is something that is not covered under warranty and I had to pay significant amount of money to cover it (I literally mean significant amount of money). That was a terrible shock!! I asked her to meet me and show me the broken part. So I went to the dealership and Carol directed me to the workshop where I was shown the broken part. What has resonated to me personally were Carol’s words “Sir, I did not feel like breaking this sad news to you so I was waiting since yesterday to muster up the courage to share this information with you”.. This shows her personal attachment to the customer as well as loyalty to her dealership.. This mix is hard to find. When I was interacting with her, I had observed her deep concerns and her willingness to assist me in every possible way. The final surprise was the entry of (I should call SUPERHERO) Bryan White, the service manager. In Carol’s office, he listened to Carol and me about the issue, made few calls and Walla utter the most beautiful words, “Sir don’t worry we cover the parts”… Doesn’t this sound like a fairy tale? I don’t care whether it sounds like a movie or a fairytale because its not… It all real and they have won me over for life.. I have nothing more than deep respect and well wishes to this great trio “Lindsay Schultz, Carol Craig and Bryan White”.. PS: the story doesn’t end here,, Carol introduced me to a great sales person (Allen Bridges) and today March 29th, 2016 I am meeting with him and hopefully getting a new BMW… If you are looking for a new BMW or a certified one, Allen is your man!! More

Excellent Service! We would like to thank Vinith Victor for making our car buying experience the best possible. Purchasing a new vehicle is a big decision and everyone w We would like to thank Vinith Victor for making our car buying experience the best possible. Purchasing a new vehicle is a big decision and everyone wants to get a great vehicle at a fair price. Vinith was extremely efficient, friendly and knowledgeable as he answered all of our questions. His professionalism and attention to detail was very much appreciated. We also have to thank Kimberly Cain-Hacker for making the finance process quick and painless while providing us with all the vehicles warranty information and Kaitlin for an overview of the X5's operations. Overall a good experience with everyone; Therefore, We would absolutely recommend anyone looking for a car to buy from Vinith Victor at United BMW Roswell. David & Alethea More

Excellent dealership ~Great Service Staff = Francisco Torres I have trusted United BMW of Roswell for the past 6+ years since moving to Georgia. We have purchased several BMW vehicles, and the service staff is I have trusted United BMW of Roswell for the past 6+ years since moving to Georgia. We have purchased several BMW vehicles, and the service staff is wonderful. Most importantly Id like to mention how courteous & professional one Service Adviser has been through all these years = Francisco Torres! He has been reliable, courteous, and always willing to handle all service requests in an expedient manner and he seems to always go the EXTRA MILE to ensure my car is well serviced, safe to drive, clean from top to bottom, and he even takes a deeper scope of measure to see if my BMW needs any other safety or warranty services, all of which would be included in my warranty at no add'l cost to me. He doesn't just handle the "car issue at hand" when I arrive, but he obligates himself to ensure my BMW is in tip top shape, while he takes pride in their vehicles. He even friendly teases me asking when I'll trade in my current car and purchase a 3rd BMW from them! (the Sales staff should thank him for encouraging more BMW purchases) . Francisco Torres has shown me over the years how he takes great pride in their BMW vehicles, not only being very knowledgeable, but always in a professional & reliable manner. I know that when I arrive at this BMW dealership for any car issue, I will always be well taken care of.... whether I have an appt. or not. Their public service waiting area is very comfortable with plenty of seating, TV, fridge with cold waters & sodas, coffee machines, and sometimes snacks. I believe they also have work stations for customers customers who are waiting and need to privately work with free WiFi on their computers. When purchasing my BMW's, I have had the pleasure of working with very courteous knowledgeable staff, and most importantly I have never been pressured into a vehicle purchase, as well as I'm given all clear details on any vehicle I'm interested in.... like true mileage, where it originated from, warranties still included, etc.. No pressure sales.... what a blessing!!! They don't haunt me with calls later asking if I still was interested in a car, like other dealerships seem to do..... So bottom line is the Sales staff and Finance officers have been terrific to work with through the years. As long as Im living in Georgia, I plan on always using this dealership on vehicle purchases whether for myself or my kiddos. Thanks BMW Roswell, and especially Francisco Torres!!!! More

There Is A good Reason Why United BMW Is #1! I bought my first BMW M3 back in 1988 and have owned several M models since then. I had my car in for service for the airbag recall and had no plans o I bought my first BMW M3 back in 1988 and have owned several M models since then. I had my car in for service for the airbag recall and had no plans on buying a new car. That was until I met Billy Futey (United BMW's M expert). Dealing with Billy and all the other fine people at United BMW I bought a 2016 M4 for several thousand less then what I thought was a great deal. More

Best BMW Dealership in GA Thank you Charles Jean-Charles and the team at Roswell BMW. You went above and beyond expectations to make the deal happen. The searching for the righ Thank you Charles Jean-Charles and the team at Roswell BMW. You went above and beyond expectations to make the deal happen. The searching for the right vehicle was simplified by you and narrowed down to exactly what I wanted. Need a BMW go to United BMW of Roswell and I promise you'll be happy. Thank You Charles Jean-Charles and Bill Motsay. More

Best service for a busy doctor Thank you Vinith and the Roswell BMW team. I'm a busy physician with little time to waste. After I explained my needs and lifestyle, Vinith was very p Thank you Vinith and the Roswell BMW team. I'm a busy physician with little time to waste. After I explained my needs and lifestyle, Vinith was very polite and respectfully honest about which cars suited my needs. He had the car we discussed ready for me to test drive for my appointment. Vinith never rushed me. He was very patient and attentive without selling hard. I mentioned a sports car and he unwrapped a new custom Tanzanite with beige leather M4 from the back lot. I was enamored and bought it right there and then. Even after the purchase Vinith made sure I was happy. Thank you Vinith! Dr.Pinera. - Proud owner of 2016 BMW M4. More