United BMW

Awesome team!! Everyone was friendly and knowledgeable. The location was very clean, and everyone was very professional. I would definitely recommend this location t Everyone was friendly and knowledgeable. The location was very clean, and everyone was very professional. I would definitely recommend this location to my friends and family. The sales manager even came out to thank me, and wish me Happy Holidays! More

Awesome experience purchasing pre-owned vehicle After narrowing down the type of vehicle I was interested in, I chatted in with Michael on AutoTrader.com/Contact At Once and made an appointment to t After narrowing down the type of vehicle I was interested in, I chatted in with Michael on AutoTrader.com/Contact At Once and made an appointment to test drive my vehicle of interest. Michael is very knowledgeable about all kinds of vehicle makes, as he demonstrated with the Accord I was test driving. There was no hard-sell, no games, just facts and great pricing. The finance team even found a better finance rate than the financing I already had in place! I appreciate the communcation with Michael, and I couldn't be happier with my purchase (2013 Honda Accord EX-L V6). All in all, a great experience...thanks again, Michael! More

Great experience at United BMW Roswell. My salesperson, Alisha McCoy was true to her word. Honest, personable and fast!!!! One of the best experiences I have ever had buying a car. I wil My salesperson, Alisha McCoy was true to her word. Honest, personable and fast!!!! One of the best experiences I have ever had buying a car. I will go back to United BMW because of Alisha. The overall staff at the dealership was amazing. More

Overall, great experience. First let me say I hate the whole car buying process. So it is with that said, I must admit that I was very pleased with my experience with United BM First let me say I hate the whole car buying process. So it is with that said, I must admit that I was very pleased with my experience with United BMW. Even though I did not buy a BMW, but one of their pre-owned cars - a Genesis, they did not treat me any differently for that. They were courteous, professional, and pleasant throughout the entire process. Our agent, Carl Coker was non-pressure and amiable. I would recommend them to anyone looking for a BWM or any car that they have on their lot. More

Great Experience w/ Preowned Purchase Positive experience all-around! Exceptionally attentive to my needs, crisp-looking facility, easy buying process. Great follow-up with my purchase t Positive experience all-around! Exceptionally attentive to my needs, crisp-looking facility, easy buying process. Great follow-up with my purchase to make sure everything was in order, which it was! Recommend you ask for Skippy if considering a visit. More

PERFECT Buying Experience- Go See Vinith! Just leased my second BMW thanks to Vinith. He was wonderful and restored my faith in BMW after an awful experience with Braman in Florida. Thanks to Just leased my second BMW thanks to Vinith. He was wonderful and restored my faith in BMW after an awful experience with Braman in Florida. Thanks to Vinith I have the car I want with the budget I wanted. It was truly a flawless experience. Thanks Vinith and the team on showing excellence in service in dealerships! More

Couldn't make a deal, but Randy Canada was awesome! I saw an aging BMW M5 on their website and I called in to buy it. The receptionist handed me off to Randy Canada who turned out to be seriously one of I saw an aging BMW M5 on their website and I called in to buy it. The receptionist handed me off to Randy Canada who turned out to be seriously one of the most genuine and helpful Client Advisers I've ever dealt with. He was patient with me, answered his phone on his day off with his kids at the fair, and even offered to drive half way to meet me to deliver the car. His response time via email, phone, or text was very good and he was always polite. My offer (I believe was fair) turned out to be to little for management and they passed. No hard feelings, it just wasn't meant to be. Maybe I'll get the chance to close a deal with them in the future! Thanks again Randy! More

Horrible experience- worst sale customer service It is the worst dealership that I have ever been. I went there to buy a certified BMW 328 convertible. We made an agreement on the price and I gave th It is the worst dealership that I have ever been. I went there to buy a certified BMW 328 convertible. We made an agreement on the price and I gave them my credit information for the loan and they said I can finance the car, so we shook on it and we discussed about everything from downpayment and warranty and all other things. After that they said I can pick up the car the next day and make the initial payment. Surprisingly next day I didn't hear from them, I called them and they said they can not do it!!! horrible customer service. I mean common I am not buying a Chinese car! So the next day I went to another dealership and bought a better car with a better price. These guys don't know how to deal with customer and they just brag that they are the biggest BMW dealership in US!!! BMW should cancel this dealership, we dont need this kind of horrible dealership here in US. PLEASE DO YOURSELF A FAVOR AND NOT BOTHER VISITING THIS HORRIBLE DEALERSHIP. CRAZY MANAGER AND REPRESENTATIVE. More

GREAT SERVICE From the time I saw the car online and expressed interest, My sales person Eric Palmer contacted me shortly after to answer and questions or concerns From the time I saw the car online and expressed interest, My sales person Eric Palmer contacted me shortly after to answer and questions or concerns that I may have had. I decided to go out to the dealership to see the car and take it for a test drive. Once arriving at BMW of Roswell I was greeted by the front desk staff who offered me an array of coffee and snacks and then quickly had my sales person come out. After meeting my sales person (Eric Palmer) we went to the car and he showed me the carfax report ( that was consistent with the one I had already ran before I got there) explained to me the features of the vehicle as we test drove it. Even let me know the one thing that was going on with the vehicle and had bmw replace the part before the potential purchase. He didn't try to use any high powered sales tactics, I told him that I was considering other vehicles and that I would come back if I was interested in moving forward. I did go back and decide to purchase the vehicle. They lowered the price to where I wanted it. I was then taken to the finance manager (Dan) and all I can say is this guy knows his jobs and has great relationships with banks. I came in pre apporved already through my credit union and didn't think they would be able to match, better yet beat my rate. Well I was wrong, they beat my credit unions rate and got my payments to where I wanted them. Eric and Dan made it happen and I love my new 750 li!!!! More

Great place to buy your new car. Chad Underwood and his staff at United show be excellent service. I used to sell cars myself and I know when I am treated right. I recommend Chad to m Chad Underwood and his staff at United show be excellent service. I used to sell cars myself and I know when I am treated right. I recommend Chad to my family and friends. Thank you for everything. More