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United BMW
Alpharetta, GA
872 Reviews
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November 15, 2017
My Experience with Joshua Sinsley at United BMW I had one of the easiest car buying experiences that I've ever had, with the recent purchase of my first BMW. Josh did a great job over several weeks I had one of the easiest car buying experiences that I've ever had, with the recent purchase of my first BMW. Josh did a great job over several weeks in making sure that we looked at every available possibility and vehicle option whether on the lot or elsewhere. When it came time to finalize the pricing he delivered a very solid offer. I was never under any pressure to do anything. Dan in F&I also did a very thorough job of getting me set up with a great financing option and going over all of the financial details and again, without any kind of pressure to make additional purchases. I highly recommend United BMW and their team of professionals for your vehicle purchase. More
by New Owner
Employees Worked With
Joshua Sinsley
November 07, 2017
Online purchase with Gianni Fermin From start to finish I had the best experience buying a car from United BMW. My advisor, Gianni Fermin answered all my questions and went out of his w From start to finish I had the best experience buying a car from United BMW. My advisor, Gianni Fermin answered all my questions and went out of his way to remain professional and courteous with all my requests. Gianni is the best sales advisor I have delt with in a long time and I am very happy with my new car 🚗 too! More
by Jill55
Employees Worked With
Gianni Fermin
November 06, 2017
awesome experience!!!! I never and ever write reviews for no-one, however, this time i changed my mind, i was in search for a bmw convertible, and probably went thought 5-6 I never and ever write reviews for no-one, however, this time i changed my mind, i was in search for a bmw convertible, and probably went thought 5-6 dealers initially and had terrible experiences,,,then i got what i want with a better color at the united bmw, thanks to a lucky misunderstanding :)) Clint is absolutely awesome, everything was super smooth and great, i can't remember the name of the finance manager, but he is a super cool guy too,,,i am super satisfied with the experience, and don't even think of buying a bmw somewhere else! i may just need another detail some time :))) Thank you very much again for everything,,,highly recommended!!!!!!! Umut More
by koronerarter
Employees Worked With
Clint Myshrall, Michael Carvajal
November 06, 2017
My Experience with Daniel Martynenko at United BMW I had the pleasure of buying my first BMW with Daniel Martynenko as my client advisor on 11/4/17. Daniel is extremely easy to work with as he is cour I had the pleasure of buying my first BMW with Daniel Martynenko as my client advisor on 11/4/17. Daniel is extremely easy to work with as he is courteous and professional. He is patient and has great listening and communication skills. When signing day approached on 11/4/17, I was extremely surprised how easy and stress free buying a car from Daniel and United BMW is. Everything from handling the credit application, to car trade-in, dealing with Finance manager, and BMW Genius went well and smooth and was handled in a professional manner. I sincerely recommend Daniel and United BMW as I look forward to being a customer for many years to come. More
by New BMW Owner
Employees Worked With
Daniel Martynenko, Michael Carvajal
October 25, 2017
Unprofessional. Misinformation on incentive programs and a lot of back and forth. Price was agreed upon given incentive program with my salesperson specifically stati Misinformation on incentive programs and a lot of back and forth. Price was agreed upon given incentive program with my salesperson specifically stating "and you'll get the incentive right off of that"... only to have it pulled back later with claims that he never said that. The finance manager wasn't even aware to check for the incentive until I brought it up with them, but I specifically mentioned it multiple times with my salesperson. Moving from there, the finance manager told me my credit history was a lot shorter than it actually is and I don't get the incentive anyway, they told me an amount of time that made no sense as nothing in my credit history changed or was added at that time, so I fact-checked what they told me directly with BMW Financial Services (corporate) and found out the dealership was in-fact wrong. Even if I look beyond the incentive, Kennedy was very unprofessional in the way he handled this situation. Throwing blame everywhere making me extremely uncomfortable. It became less about the price, and more of the mistrust and feeling of discomfort. We are a BMW family and my dad wanted to add an X6 to the family, but after a talk with Kennedy he told me to walk away. I still wanted my car so I stuck around. Because of the feeling of discomfort, I called the dealership directly to work with someone else. By now I didn't even care about the incentive, I just wanted the car and would have been extremely reasonable on price. So I called and worked with Gianni, told him the exact car and stock # for it. We discuss, and he tells me he will run the numbers for me and get back the next day. Next day comes, nobody calls me. So the following day (today) I call back and find out they are selling it to someone as I am talking on the phone. Overall it seems these guys hide information and pick and choose to get the biggest commission checks because they are a high-volume dealer. Oh and I forgot to mention that the finance manager didn't call me 3 times she said she would and never explained to me why she thought my credit history was as short as she mentioned (remember, I called BMW FS and found out the finance manager was in-fact wrong). Just really can't trust this dealer at all. Thanks for the hard hit to my credit for nothing and a wonderful experience at United. More
by wastedtime
Employees Worked With
Kennedy Adams, Gianni Fermin
October 12, 2017
New Vehicle Purchase I have worked with Joshua for purchasing my second BMW - he has made the process fast, has been flexible in providing the support required, and had th I have worked with Joshua for purchasing my second BMW - he has made the process fast, has been flexible in providing the support required, and had the paperwork and vehicle ready. More
by Jon
Employees Worked With
Joshua Sinsley
October 06, 2017
Excellent Online Shopping Experience with Local Pick-up! A+ car buying experience with Che Hall on our CPO 2015 BMW X5 35d M-Sport! Thank you for handling all of my questions and concerns over the phone wit A+ car buying experience with Che Hall on our CPO 2015 BMW X5 35d M-Sport! Thank you for handling all of my questions and concerns over the phone with understanding and expediency. I liked the way that Che communicated regularly and used video of the vehicle in addition to photoenabling me to really get the information that I wanted. When it came time to take delivery of the X5, I was impressed with the quality, cleanliness and certification of the car -- along with the fulfillment of special request to install a different set of wheels and tires. Special shout out to "BMW Genius" Carllton for picking me up at MARTA after my flight and going through the test drive and delivery experience. There is so much more tech in the car then I even have in my 2007 550is, so that's a really critical part of the process in my opinion! Excellent work United BMW! More
by VJ Costanzo
Employees Worked With
Dan Sylvester, Carllton Rebeiz, Che Hall
September 30, 2017
Great experience with Josh! My husband, Igor, and I recently purchased a 340i from Joshua Sinsley at United BMW. He was very knowledgeable, friendly, and got answers to every que My husband, Igor, and I recently purchased a 340i from Joshua Sinsley at United BMW. He was very knowledgeable, friendly, and got answers to every question we had. Josh also worked closely with us to make sure the numbers were what we wanted. Can't have asked for a better experience! More
by Jamie Rudik
Employees Worked With
Joshua Sinsley
September 28, 2017
Great care for the customer and the car I found United after having a terrible service experience at Global where I purchased my 335i. Eric Rossman has been my service advisor for the last I found United after having a terrible service experience at Global where I purchased my 335i. Eric Rossman has been my service advisor for the last few years.I trust him and the mechanics not to dose up the repair order for things that were not needed as in my prior experience. He listens carefully and ensures that my car is delivered fixed/serviced on time and clean. What else could you ask for. My car is 10 years old so this is not a comment on "warranty work" Many dealerships do fine in sales but screw up the customer service in the Service Department. Buy your BMW here and get it serviced here. More
by Terry
Employees Worked With
Eric Rossman
September 25, 2017
Joshua 5 stars! Joshua was very easy to work with and made me feel comfortable. Joshua spent a considerable amount of time with me doing test drives of various vehicl Joshua was very easy to work with and made me feel comfortable. Joshua spent a considerable amount of time with me doing test drives of various vehicles and was very patient and kind throughout the entire process. I also felt I got a fair deal on the 2016 750i I purchased. I highly recommend Joshua and United BMW. More
by katbmw
Employees Worked With
Joshua Sinsley, Joshua Sinsley
