United BMW
Alpharetta, GA
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Great experience My husband and I just purchased our first 430i xdrice 2018 and our experience was amazing, starting with the sales rep, Andrew Atchison, he was patien My husband and I just purchased our first 430i xdrice 2018 and our experience was amazing, starting with the sales rep, Andrew Atchison, he was patience and professional. He even allowed my husband to drive the car for me to see it si ce I was working. Then today we had the get to know your car and Greg was just great and showed us everything we needed to know. I would recommend this dealer to anyone that is looking for a BMW. More
Friendly and professional buying experience Great buying experience at United BMW. Evan Day (sales) and Kim (finance) made my buying experience a breeze. Both were very professional and didn’t t Great buying experience at United BMW. Evan Day (sales) and Kim (finance) made my buying experience a breeze. Both were very professional and didn’t try to sell me anything I didn’t need. I would definetly recommend United BMW to anyone. When it’s time to get my next BMW I’ll be back for sure. Great showroom lots of inventory, their the top BMW in the US for a reason. Stop by and check them out. More
Best car buying experiance i've ever had. only thing I did not like was location of dealership other than this everything else was top notch. everyone went out of their way to make this happe only thing I did not like was location of dealership other than this everything else was top notch. everyone went out of their way to make this happen. Very short visit. More
Best car buying experience I've ever had I left 2 other dealerships having felt that sales teams weren't entirely interested in helping me identify and purchase a car that I would love and fe I left 2 other dealerships having felt that sales teams weren't entirely interested in helping me identify and purchase a car that I would love and feel good about buying. Thank God I did. United BMW took excellent care of me - a woman buying a car on her own - and were very patient with all of my many questions and concerns. Josh Sinsley was my sales rep, and he followed up on all of my multitude of questions over several days time, as well as during and after purchasing my new car. I believe I made a new trustworthy friend, and I will definitely come back and see Josh next time. There was a team of people beyond Josh who took great care of me, too - from a Genius associate who picked me up, to Josh's manager who checked in on me, to the finance guy who very courteously put up with me peppering him with paperwork questions. I bought my car six weeks ago from United BMW, and every time I get in my car to go somewhere, I think about how good it felt leaving their parking lot. A great purchase from good people. An experience like this is hard to find in the car buying world. More
Less painful than expected I recently purchased a 2016 535i, very pleased with sales assistance, Genius associate, and financial assistance. This is our second BMW, we owned our I recently purchased a 2016 535i, very pleased with sales assistance, Genius associate, and financial assistance. This is our second BMW, we owned our original 525 series for 13yrs. Finely crafted automobile. More
Horrible Service Have a great service advisor (Tim McGinley) but the service techs don’t have a clue what they’re doing. I’ve had numerous repairs because they never f Have a great service advisor (Tim McGinley) but the service techs don’t have a clue what they’re doing. I’ve had numerous repairs because they never fix the issue or create more issues. Went in for an oil change and all my fluids were drained but not filled back including my oil! I dread taking my car there for small maintenance because it has always turned in to something major due to negligence or ignorance in the 2 years that I’ve owned my vehicle. I had to have my drive train replaced due to recall and during the installation, they broke my transfer case. I finally had that replaced and I still have a warning about my chassis stabilization needing repair. I called Brian White, the service manager, and he wouldn’t return my calls. More
good experience I recently purchased a 2015 BMW 528i . my salesman was Mark Thompson. I wanted specific features which now of there pre owned 3 series had, We looked I recently purchased a 2015 BMW 528i . my salesman was Mark Thompson. I wanted specific features which now of there pre owned 3 series had, We looked at over 100 listing and then he recommended an older 5 series that had what I needed and more. Although it is older than I initially was looking for it is certified so I am comfortable with that. He never gave up and was very patient and helpful. Thanks Mark More
Horrible bait and switch sales tactics! Denny Monroy gave me a 3.49% interest rate initially and then the next day told me that it will be 5.04%! When I confronted him,he simply said that t Denny Monroy gave me a 3.49% interest rate initially and then the next day told me that it will be 5.04%! When I confronted him,he simply said that they made a mistake!Finance guy Dan said that the salesman thought that the car was a CPO.CPO interest rate is 0.9%!A bunch of crooks! More
Second Purchase I bought my first BMW X6 from Mark Thompson and he was incredibly patient, well researched and knew his cars. He wanted to make sure he found me the r I bought my first BMW X6 from Mark Thompson and he was incredibly patient, well researched and knew his cars. He wanted to make sure he found me the right car and the best deal. After a year, I realized I needed to go back to the X5 given I have two small boys and needed more room. I called Mark right away and as soon as I told him what I wanted, he made my second purchase so much better. He is a great dealer and I will always come to see him again and I make sure to send any referrals his way! More
Out of state lease deal I can't say enough great things about Gianni and his manager, Vic! They were able to come through to get me a beautifully loaded 4 series gran coupe w I can't say enough great things about Gianni and his manager, Vic! They were able to come through to get me a beautifully loaded 4 series gran coupe within my budget. I live in NJ and chose to do this deal all the way from Georgia because Gianni made it such a seamless process. I highly recommend this dealership, and my husband will definitely be getting his next car through Gianni, as well, once his M3 lease is up next year - thanks guys!! More