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United BMW
Alpharetta, GA
898 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 898 reviews
September 27, 2020
John S is ALWAYS kind, gracious, professional, extremely knowledgeable. Typically one grits their teeth when a check engine light populates... I rest knowing I will actually look forward to my vehicle visi knowledgeable. Typically one grits their teeth when a check engine light populates... I rest knowing I will actually look forward to my vehicle visits at United BMW because of an awesome client advisor! Thanks again John S More
by Nicole Love
Employees Worked With
John Sison
September 26, 2020
Very professional service staff. John Sison quickly determined the problem, reserved me a loaner car for a day(exactly like me car) and had it fixed on time. Also did some advanced first service which determined the problem, reserved me a loaner car for a day(exactly like me car) and had it fixed on time. Also did some advanced first service which wold save me another service Visit in a 1500 miles More
by Lwood
Employees Worked With
John Sison. Service Dept
September 25, 2020
Excellent service by Fereba Ali, Bryan White and Taylor in Service Dept. and Evan Day in Sales. They were all excellent to work with - very helpful and eager to do whatever it took to care of me in Service Dept. and Evan Day in Sales. They were all excellent to work with - very helpful and eager to do whatever it took to care of me More
by Rakesh
Employees Worked With
Fereba Ali, Bryan White and Taylor (tire and wheel specialist), Dimitri Gossieaux, Evan Day
September 24, 2020
Great sales and service. Sales checks twice a year. Sales (Carol Craig) keeps me abreast of service needs and time of completion. Will recommend to others (Carol Craig) keeps me abreast of service needs and time of completion. Will recommend to others More
by GG
Employees Worked With
Evan Day , Carol Craig, Evan Day
September 21, 2020
I was skeptical about buying a car during these turbulent times as my wife was diagnosed with cancer 2wks ago and I myself was diagnosed in 2018. Given the fact we both have compromised immune systems, the times as my wife was diagnosed with cancer 2wks ago and I myself was diagnosed in 2018. Given the fact we both have compromised immune systems, the last thing I wanted to do was spend a lot of time at the dealership on the drawn out process of buying a car. I am so pleased to report that this was hands down, the best experience I have ever had buying a car, and I've owned several over the years. I know I bugged Anel so much so he probably had to take a minute to himself when he saw it was me texting, but I'll never know because he was always a true professional. When I explained my health concerns, he did all he could to speed the process along. I loved the fact they let me and my wife test drive alone. Why did it take a pandemic for someone to think of that? Gianni handled the financing and he too got things handled for us in a very timely fashion. I highly recommend United and am happy I finally got my dream car! More
by srpark4568
Employees Worked With
Anel Sahinovic, Gianni Fermin
September 12, 2020
Great service/atmosphere-my rep Bryanna Sanders is always informative, patient and accommodating...Bryanna is truly an asset to your crew. Thanks for a repeat positive experience informative, patient and accommodating...Bryanna is truly an asset to your crew. Thanks for a repeat positive experience More
by BigTodd
Employees Worked With
Bryanna Sanders
September 12, 2020
This car buying experience was the best we have ever had!! Excellent salesman and dealership!! Car we asked about was out when we arrived! Took test drive.! We were asked what type deal we wanted and B had!! Excellent salesman and dealership!! Car we asked about was out when we arrived! Took test drive.! We were asked what type deal we wanted and Bryan found a way to do it!! Drove of in new BMW X3 in 1 hour and 40 minutes!!!! More
by davebeavin
Employees Worked With
Brian Epstein
September 12, 2020
Nick was direct, efficient, and informative to begin with. He was also personable and professional. I knew exactly what was going to happen and what and when to expect it. with. He was also personable and professional. I knew exactly what was going to happen and what and when to expect it. More
by kcrider L Crider
Employees Worked With
Che Hall
September 11, 2020
I was unfortunately a victim of racial discrimination. Garvin Stewart and Daniel Martykenko felt I could not afford the car and would allow a test drive. Asked several inappropriate questions with regards Garvin Stewart and Daniel Martykenko felt I could not afford the car and would allow a test drive. Asked several inappropriate questions with regards to lifestyle and if I was even knowledgeable of the BMW. Very unpleasant experience. More
by Lawrence
Employees Worked With
Garvin Stewart and Daniel Martykenko
September 05, 2020
Good service and good communication. Enjoyed the experience and dealing with everyone involved. The genius group help review all the electronics in the car as well. experience and dealing with everyone involved. The genius group help review all the electronics in the car as well. More
by Jdmaguire4
Employees Worked With
John Sison, Kim Cain, Jean Maurilus
