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United BMW

Alpharetta, GA

4.7
898 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 898 reviews

November 07, 2020

Beware of this service department! Less than a month ago I was charged $1400.00 for an oil leak repair at United BMW of Alpharetta. The labor alone was over $1000.00, or greater than $200 an hour. My car More

by robynpwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Manfre, Service Advisor, United BMW
Nov 07, 2020 -

United BMW responded

Hello, I regret to learn that you did not receive the level of service you expected. Given the opportunity, I would like to speak with you about your concerns regarding the repairs you received. Please email me at bwhite@penskeautomotive.com. Thank you, Bryan White Service Manager United BMW

November 06, 2020

I have had BMWs since 1996 and the service has been excellent. I highly recommend United BMW. I now own my 5th BMW and recommend Evan Day in the sales department. Great to work with, no pressure and More

by Martinsuhr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fareeba Ali, Al Ennes, Evan Day
Nov 06, 2020 -

United BMW responded

Thank you for the amazing review. We will be sure to thank Evan and the rest of the team for providing you with excellent service. We can't wait to work with you again.

October 29, 2020

They gave me great service & didn't stereo type me. I had went to 2 other bmw dealership before I came to united. Allen Mitchell my salesperson was straight forward & honest. United was on point. A Plus on t More

by C.LEWIS888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Mitchell , Dan Sylvester
October 24, 2020

They made it easy start to finish. Great communication. Carol and Grover did a great job. I never had to leave my home, my part was all done online. More

by BMWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Guevara
October 23, 2020

I came for an oil change despite only 2,500 miles on my 535i since the last one in August 2019. Francisco was very helpful as usual and got me out in about an hour. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco in service department
October 16, 2020

First a 6 series and now a 7, I've had a 6 year relationship with United BMW and could not be more pleased, both with sales and with service. Both of my Beemers have been certified cars. I've not e More

by John G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Maurilus
October 14, 2020

Very attentive service, great follow up, easy to deal with ... would highly recommend this dealership to everyone. They handles our initial contact very professionally and were very friendly with all as More

by Dave.george1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anel Sahinovic - 5 stars, Michael Carvajal
Oct 14, 2020 -

United BMW responded

We appreciate your strong recommendation for us, Dave. Congratulations on your vehicle and happy driving! If there is anything else we can assist with in the future, please do not hesitate to reach out. Have a wonderful day!

October 09, 2020

My rep Nick in service is very professional. Communication is excellent. I feel good about the care given to my vehicle and would highly recommend United BMW in Roswell. More

by amybelitsos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas King
Oct 10, 2020 -

United BMW responded

Thank you for the wonderful review! Nick was happy to assist you with everything. Please let us know if we can be of any further assistance.

October 06, 2020

I enjoyed the experience of working with them to purchase my car. My son came from Florida to buy from them also. He is happy as well. More

by Sntgriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farand Espillat, Ferdinand Garrido
Oct 07, 2020 -

United BMW responded

Thank you so much for the positive review. We appreciate your business so much. We hope that you are loving the new car!

September 27, 2020

BMW number 5 from United and Howard Wasserman. Howard is the best! Professional and always does what he says he will do on time and no surprises. More

by Spess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Bridges, Howard Wasserman
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