
United BMW
Alpharetta, GA
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Beware of this service department! Less than a month ago I was charged $1400.00 for an oil leak repair at United BMW of Alpharetta. The labor alone was over $1000.00, or greater than $200 an hour. My car I was charged $1400.00 for an oil leak repair at United BMW of Alpharetta. The labor alone was over $1000.00, or greater than $200 an hour. My car is back at the mechanic because of shoddy workmanship in need of the same repair that this dealership supposedly fixed. I am very angry that these repairs were not done correctly the first time! More
I have had BMWs since 1996 and the service has been excellent. I highly recommend United BMW. I now own my 5th BMW and recommend Evan Day in the sales department. Great to work with, no pressure and excellent. I highly recommend United BMW. I now own my 5th BMW and recommend Evan Day in the sales department. Great to work with, no pressure and very knowledgeable. More
They gave me great service & didn't stereo type me. I had went to 2 other bmw dealership before I came to united. Allen Mitchell my salesperson was straight forward & honest. United was on point. A Plus on t went to 2 other bmw dealership before I came to united. Allen Mitchell my salesperson was straight forward & honest. United was on point. A Plus on the up & real take. More
They made it easy start to finish. Great communication. Carol and Grover did a great job. I never had to leave my home, my part was all done online. Carol and Grover did a great job. I never had to leave my home, my part was all done online. More
I came for an oil change despite only 2,500 miles on my 535i since the last one in August 2019. Francisco was very helpful as usual and got me out in about an hour. 535i since the last one in August 2019. Francisco was very helpful as usual and got me out in about an hour. More
First a 6 series and now a 7, I've had a 6 year relationship with United BMW and could not be more pleased, both with sales and with service. Both of my Beemers have been certified cars. I've not e relationship with United BMW and could not be more pleased, both with sales and with service. Both of my Beemers have been certified cars. I've not experienced the depreciation of new ones. The "executive" treatment I've had in sales (see Jean Maurilus) and service (see Clark) have been exceptional. Recently I damaged a wheel and tire on a loaner when I had my 7 in for service. The Manager of the entire operation personally took his time to resolve the mishap to my satisfaction. I will not go anywhere else for my next bmw. More
Very attentive service, great follow up, easy to deal with ... would highly recommend this dealership to everyone. They handles our initial contact very professionally and were very friendly with all as with ... would highly recommend this dealership to everyone. They handles our initial contact very professionally and were very friendly with all aspects of the sale More
My rep Nick in service is very professional. Communication is excellent. I feel good about the care given to my vehicle and would highly recommend United BMW in Roswell. Communication is excellent. I feel good about the care given to my vehicle and would highly recommend United BMW in Roswell. More
I enjoyed the experience of working with them to purchase my car. My son came from Florida to buy from them also. He is happy as well. my car. My son came from Florida to buy from them also. He is happy as well. More
BMW number 5 from United and Howard Wasserman. Howard is the best! Professional and always does what he says he will do on time and no surprises. the best! Professional and always does what he says he will do on time and no surprises. More