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United BMW

Alpharetta, GA

4.7
898 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 898 reviews

December 12, 2020

United BMW representative Carol, the tire specialist and both repair men were very thorough and professional. I’m very happy with the superior service I received. I’m looking forward in continuing doing bus More

by Jesusyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Craig, Grover
Dec 12, 2020 -

United BMW responded

Hi, it is great to read such wonderful comments about your recent experience with us at United BMW. If you need more help, our team is available -- safe travels!

December 10, 2020

Nelson was exceptional! He absolutely went above and beyond to take care of us purchasing a pre-owned X3. Our family will use him and recommend him for years to come! More

by KCharles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson , Marcelo Guevara
Dec 10, 2020 -

United BMW responded

Charles, thanks for the positive review and for letting people know about your recent visit with us! We're glad to hear that Nelson and Marcelo went above and beyond to make sure your experience was a memorable one. Enjoy your new X3! Please do not hesitate to reach out to us when we can work with you down the road!

December 09, 2020

Howard Wasserman was very professional and provided outstanding support during the purchase of my two new BMW's. I will contact Howard for the purchase of my next BMW More

by johnrutledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wasserman
Dec 10, 2020 -

United BMW responded

Thank you for the great review, John! We will be sure to share your kind words with Howard and are pleased to see that he has earned your recommendation. Congratulations on your two new BMWs; please let us know if United BMW can be of future service.

December 06, 2020

Great experience and our Tech was outstanding! So glad we’re doing business with United BMW. My car drove fantastic when I picked it up! I love doing business with them. More

by tbennett243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 07, 2020 -

United BMW responded

Thank you for choosing to shop with United BMW. We're glad you are enjoying your vehicle. Have a wonderful day!

December 06, 2020

I have been buying and servicing my cars here since 2002. Regarding service, Carol Craig is the best. What makes her the best is that when I need service, she gives me an appointment within 1-2 days and More

by drhaider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CAROL CRAIG, Al Ennes, Joshua Sinsley
Dec 06, 2020 -

United BMW responded

Thank you for your glowing review of Carol! We can't wait to share your kind words with her. We also appreciate that we have earned your loyal business for the past 18 years. You are always welcome back and we look forward to your next visit!

December 04, 2020

Charles Jean-Charles was a pleasure to work with. He communicated with me throughout the buying process and found the perfect car for me. My first BMW and I love it. More

by vicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cain, Charles Jean-Charles
Dec 04, 2020 -

United BMW responded

Thank you for the great review, Vicky. We will be sure to thank Charles for providing you with a pleasant car-buying experience. We look forward to working with you again.

December 02, 2020

I just purchased my first BMW and what an outstanding client experience!!! I was greeted promptly by Conrad Bandoo who was phenomenal throughout the process. He was professional, patient, extremely know More

by Michele J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Bandoo, Kim Cain
Dec 02, 2020 -

United BMW responded

Sounds like you had a great experience at United BMW from start to finish, which makes us very happy. Thank you for taking the time to write a review and mentioning Conrad and Kim. Glad to hear you didn't feel pressure and you left with what you wanted - your first BMW. Looking forward to taking care of any of your auto needs in the future.

November 26, 2020

Evan made my experience better than I expected. He was very friendly, even stayed late, followed up me months later. I got a decent deal. I’m a satisfied customer. More

by ajoshuan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Day
Nov 28, 2020 -

United BMW responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

November 17, 2020

Brian Epstein did a fabulous job answering all my questions and arranging shipment of my M5 all the way to Minnesota I’m record time - Smoothest car buying experience I’ve ever had - excellent servic More

by ploraas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
November 13, 2020

Ashton Howell was our salesman. He wasn't badgering at all; yet very accommodating. The transaction went so smooth. Best experience in a long time!!! More

by Vashum9768
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Howell , Allen Bridges
Nov 29, 2020 -

United BMW responded

Thank you for the great review. We will be sure to thank Ashton for providing you with such a smooth transaction. We look forward to working with you again.

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