United BMW

This car buying experience was the best we have ever had!! Excellent salesman and dealership!! Car we asked about was out when we arrived! Took test drive.! We were asked what type deal we wanted and B had!! Excellent salesman and dealership!! Car we asked about was out when we arrived! Took test drive.! We were asked what type deal we wanted and Bryan found a way to do it!! Drove of in new BMW X3 in 1 hour and 40 minutes!!!! More

Nick was direct, efficient, and informative to begin with. He was also personable and professional. I knew exactly what was going to happen and what and when to expect it. with. He was also personable and professional. I knew exactly what was going to happen and what and when to expect it. More

I was unfortunately a victim of racial discrimination. Garvin Stewart and Daniel Martykenko felt I could not afford the car and would allow a test drive. Asked several inappropriate questions with regards Garvin Stewart and Daniel Martykenko felt I could not afford the car and would allow a test drive. Asked several inappropriate questions with regards to lifestyle and if I was even knowledgeable of the BMW. Very unpleasant experience. More

Good service and good communication. Enjoyed the experience and dealing with everyone involved. The genius group help review all the electronics in the car as well. experience and dealing with everyone involved. The genius group help review all the electronics in the car as well. More

My advisor is Clarke Gandee.He’s always accommodating And explains what needs to be done to keep my 16 yr old BMW in good running condition. explains what needs to be done to keep my 16 yr old BMW in good running condition. More

Worked with Michael Drew as our Sales Consultant. Michael is a true professional. I originally purchased one X5 from him. I was very satisfied with the experience. After my wife drove my car she Michael is a true professional. I originally purchased one X5 from him. I was very satisfied with the experience. After my wife drove my car she decided she wanted one as well. I called Michael, told him what we wanted and what we needed for our trade in. Michael Drew was able to make the deal happen within 30 minutes all over the phone. He delivered on every promise discussed. Michael is a true professional and I highly recommend him! More

Michael Drew was really great. I’ve owned many BMWs, but was going with another brand as I had fallen out of favor with another dealer. Michael won back my business by listening and literally doing everyth was going with another brand as I had fallen out of favor with another dealer. Michael won back my business by listening and literally doing everything I asked for BMW to win me back. United BMW service is awesome too. United is lucky to have Michael and I was glad to meet him. Ask for him, you will be happy you did. More

I was helped by Michael Drew. He was friendly and courteous. He was able to get things done while I was on the test drive which impressed me very much. Because of Michael I will be a return customer. courteous. He was able to get things done while I was on the test drive which impressed me very much. Because of Michael I will be a return customer. More

Very Bad experience while trying to purchase a Lease car here. The Manager(Dimitri) is a Terrible personality to work with. I will say that the salesperson(Joshua) was a pleasure to deal with & he understoo here. The Manager(Dimitri) is a Terrible personality to work with. I will say that the salesperson(Joshua) was a pleasure to deal with & he understood what “making a sale” means. Dimitri will Insist that all information has been shared with you(the part he doesn’t get is that you don’t buy a car every week, and you might still be processing some of it). And then when you say that it doesn't seem like it will work out, he will Talk Down to you. A good amount of time goes in making a sale, but is a Sale guaranteed just coz that time was spent? And does that give the Sales Manager the right to Talk Down to a potential buyer if the sale isn’t materializing? And then when you still try & keep the sale alive & say that you will revisit this the next day, he says “No, Thank You”! What sales manager shuts down a potential sale like that & basically tells his customer that neither He nor any of his potential referrals ever come to him to buy a car? I was flabbergasted! Next day he calls to say he will still honor the deal from the previous day, but would I in the right mind ever revisit such a poor customer experience? No. I wouldn’t. More