United BMW

Excellent service experience. Well laid out process, great staff and prompt service. Nice to get a loan car since my service appointment took a few hours great staff and prompt service. Nice to get a loan car since my service appointment took a few hours More

Really enjoyed the best experience from Alex in Service Dept. This is another reason to encourage us to visit United BMW again for future business. Dept. This is another reason to encourage us to visit United BMW again for future business. More

Very easy and transparent experience straight forward ,every one was great from sales to management and financing Gavin was very nice and respectful I will recommend people to them. ,every one was great from sales to management and financing Gavin was very nice and respectful I will recommend people to them. More

Awesome experience working with Rock! Listened to our needs and went to work immediately! Gave us a bottom line price without the haggle! Will definitely recommend needs and went to work immediately! Gave us a bottom line price without the haggle! Will definitely recommend More

My sales person, Spencer Russell was fair, knowledgeable, friendly and made things fun and quick. I would recommend anyone looking for a car to come seek out Spencer Russell at United BMW . knowledgeable, friendly and made things fun and quick. I would recommend anyone looking for a car to come seek out Spencer Russell at United BMW . More

United BMW writes the standards in the car sakes and Servhce business. Excellent on every front and level. The entire team in sales, service, finance and management is top notch. Servhce business. Excellent on every front and level. The entire team in sales, service, finance and management is top notch. More

I decided to finance a car and stop leasing with BMW and it was the worst experience turning in my lease. My vehicle was kept under the required miles and in great shape. I had no idea how poorly they would it was the worst experience turning in my lease. My vehicle was kept under the required miles and in great shape. I had no idea how poorly they would treat me on the way out. When I turned in my vehicle they told me I owed $600 for two new tires ($600) for whoever the new owner would be. Mind you that they would just put new tires on the vehicle before selling to a new owner. The head of sales came out to discuss my concerns but gave zero consultation but in stead made sure I knew that if I had stayed in business with them they would have been able to help and not charge me. What makes it worse is I had serviced the vehicle with BMW three weeks before and was told I didn’t need to buy new tires given that I was about to turn it back in. I decided to not turn the car back in just yet to find more affordable tires to buy and then return it. While driving home got a call from BMW just to tell me I also will owe an additional $350 fee that I had no idea about for not staying with their business. Given the stresses of this year, it was devastating that they would treat me this poorly after back to back three year leases with them. It seems like they are more interested in punishment for leaving their business than rewarding for loyalty. Just fair warning to anyone thinking about starting business with them, they will hurt you on the way out. Sparky was my salesman and did a good job. These issues were not his fault. More

United BMW is the best! This is the only dealership that I trust to service my vehicle. My service advisor Clark Gandee is amazing! His customer skills are outstanding! I don't mind driving 45 minutes to I trust to service my vehicle. My service advisor Clark Gandee is amazing! His customer skills are outstanding! I don't mind driving 45 minutes to united BMW for service, because, I know it will be done right! More

The customer service was outstanding. My services experience at United was excellent. I had a few concerns going to the dealer with COVID19 but everyone had on mask. Thanks!!! experience at United was excellent. I had a few concerns going to the dealer with COVID19 but everyone had on mask. Thanks!!! More