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United BMW
Alpharetta, GA
872 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 02, 2020
I just purchased my first BMW and what an outstanding client experience!!! I was greeted promptly by Conrad Bandoo who was phenomenal throughout the process. He was professional, patient, extremely know client experience!!! I was greeted promptly by Conrad Bandoo who was phenomenal throughout the process. He was professional, patient, extremely knowledgeable and very personable. I highly recommend Conrad Bandoo (Sales) and Kim Cain (Finance) - both of them together made the entire buying experience from start to finish exceed my expectations! This literally was one of the THE best car buying experiences - thanks to Conrad and Kim! More
by Michele J.
Employees Worked With
Conrad Bandoo, Kim Cain
November 26, 2020
Evan made my experience better than I expected. He was very friendly, even stayed late, followed up me months later. I got a decent deal. I’m a satisfied customer. very friendly, even stayed late, followed up me months later. I got a decent deal. I’m a satisfied customer. More
by ajoshuan
Employees Worked With
Evan Day
November 17, 2020
Brian Epstein did a fabulous job answering all my questions and arranging shipment of my M5 all the way to Minnesota I’m record time - Smoothest car buying experience I’ve ever had - excellent servic questions and arranging shipment of my M5 all the way to Minnesota I’m record time - Smoothest car buying experience I’ve ever had - excellent service More
by ploraas
Employees Worked With
Brian Epstein
November 13, 2020
Ashton Howell was our salesman. He wasn't badgering at all; yet very accommodating. The transaction went so smooth. Best experience in a long time!!! all; yet very accommodating. The transaction went so smooth. Best experience in a long time!!! More
by Vashum9768
Employees Worked With
Ashton Howell , Allen Bridges
November 07, 2020
Beware of this service department! Less than a month ago I was charged $1400.00 for an oil leak repair at United BMW of Alpharetta. The labor alone was over $1000.00, or greater than $200 an hour. My car I was charged $1400.00 for an oil leak repair at United BMW of Alpharetta. The labor alone was over $1000.00, or greater than $200 an hour. My car is back at the mechanic because of shoddy workmanship in need of the same repair that this dealership supposedly fixed. I am very angry that these repairs were not done correctly the first time! More
by robynpwallace
Employees Worked With
Mario Manfre, Service Advisor, United BMW
November 06, 2020
I have had BMWs since 1996 and the service has been excellent. I highly recommend United BMW. I now own my 5th BMW and recommend Evan Day in the sales department. Great to work with, no pressure and excellent. I highly recommend United BMW. I now own my 5th BMW and recommend Evan Day in the sales department. Great to work with, no pressure and very knowledgeable. More
by Martinsuhr3
Employees Worked With
Fareeba Ali, Al Ennes, Evan Day
October 29, 2020
They gave me great service & didn't stereo type me. I had went to 2 other bmw dealership before I came to united. Allen Mitchell my salesperson was straight forward & honest. United was on point. A Plus on t went to 2 other bmw dealership before I came to united. Allen Mitchell my salesperson was straight forward & honest. United was on point. A Plus on the up & real take. More
by C.LEWIS888
Employees Worked With
Allen Mitchell , Dan Sylvester
October 24, 2020
They made it easy start to finish. Great communication. Carol and Grover did a great job. I never had to leave my home, my part was all done online. Carol and Grover did a great job. I never had to leave my home, my part was all done online. More
by BMWMAN
Employees Worked With
Marcelo Guevara
October 23, 2020
I came for an oil change despite only 2,500 miles on my 535i since the last one in August 2019. Francisco was very helpful as usual and got me out in about an hour. 535i since the last one in August 2019. Francisco was very helpful as usual and got me out in about an hour. More
by John
Employees Worked With
Francisco in service department
October 16, 2020
First a 6 series and now a 7, I've had a 6 year relationship with United BMW and could not be more pleased, both with sales and with service. Both of my Beemers have been certified cars. I've not e relationship with United BMW and could not be more pleased, both with sales and with service. Both of my Beemers have been certified cars. I've not experienced the depreciation of new ones. The "executive" treatment I've had in sales (see Jean Maurilus) and service (see Clark) have been exceptional. Recently I damaged a wheel and tire on a loaner when I had my 7 in for service. The Manager of the entire operation personally took his time to resolve the mishap to my satisfaction. I will not go anywhere else for my next bmw. More
by John G.
Employees Worked With
Jean Maurilus
