
United BMW
Alpharetta, GA
Filter Reviews by Keyword
By Type
Showing 898 reviews
We had an exceptional experience from start to finish. Our sales representative, Conrad, was a standout—professional, knowledgeable, and genuinely attentive to what I was looking for. At no point did he t Our sales representative, Conrad, was a standout—professional, knowledgeable, and genuinely attentive to what I was looking for. At no point did he try to pressure me into a decision. Instead, he took the time to thoroughly explain the features of the vehicle and ensured I felt comfortable throughout the process. The entire transaction was smooth and straightforward—we visited on a Thursday evening and finalized the purchase by Saturday afternoon. From Conrad to the finance team, every interaction was seamless and respectful. I would absolutely do business with them again and highly recommend their service. More
Fantastic experience with United BMW. Mohammed was wonderful about finding the right car with the features I was seeking within my budget. I love my new car and will be recommending Moham Mohammed was wonderful about finding the right car with the features I was seeking within my budget. I love my new car and will be recommending Mohammed and United BMW to anyone looking for a BMW in Atlanta! More
Fair deal and a great inventory to work with. Had follow up questions the next day and never got a call back after leaving three messages. Had follow up questions the next day and never got a call back after leaving three messages. More
Mikkalo and Mohammad had taken excellent care of me. They made sure that I was well informed about the car. I did not feel rushed or pressured to purchase. They took their time with me and I greatly app They made sure that I was well informed about the car. I did not feel rushed or pressured to purchase. They took their time with me and I greatly appreciate that. More
I went in on Feb 22 and traded in a vehicle and bought a pre-owned 2018 540i with 62k miles that they were selling. I worked with Ryan and Daniel and the entire process was smooth. Unfortunately, that's whe pre-owned 2018 540i with 62k miles that they were selling. I worked with Ryan and Daniel and the entire process was smooth. Unfortunately, that's where the good things stopped. There's an issue with getting a plate for the vehicle with being told one thing from the DMV and another from United BMW, to which I won't place on United BMW. I was told the vehicle was good to go and nothing was wrong, or needed any attention. Fast forward to last week and less than a month after I bought the car, it overheated to which I parked it and haven't moved it since. I took it to an auto shop that specializes in BMW to be told that the radiator, both upper and lower hoses, and the water pumps were all leaking and needed to be replaced. I figured with me being in the car for barely a month that United BMW would want to help me, but I was met with a brick wall that said "Did you go with our extended warranty?" Now I'm left with a $3k bill to fix things that I was told were in good, working order a month ago. I really thought this was a upstanding dealership that I could trust and was planning on using them for a M2 purchase to go along with my promotion, but this situation has left a sour taste. Wouldn't in good conscience recommend them when they see you as just a wallet rather than a potential lifelong customer. More
Matas was a pleasure to work with. He kept me updated through the entire build process and was quick to answer any questions I had. Pricing was clear and straightforward. He kept me updated through the entire build process and was quick to answer any questions I had. Pricing was clear and straightforward. More