United BMW

I went in on Feb 22 and traded in a vehicle and bought a pre-owned 2018 540i with 62k miles that they were selling. I worked with Ryan and Daniel and the entire process was smooth. Unfortunately, that's whe pre-owned 2018 540i with 62k miles that they were selling. I worked with Ryan and Daniel and the entire process was smooth. Unfortunately, that's where the good things stopped. There's an issue with getting a plate for the vehicle with being told one thing from the DMV and another from United BMW, to which I won't place on United BMW. I was told the vehicle was good to go and nothing was wrong, or needed any attention. Fast forward to last week and less than a month after I bought the car, it overheated to which I parked it and haven't moved it since. I took it to an auto shop that specializes in BMW to be told that the radiator, both upper and lower hoses, and the water pumps were all leaking and needed to be replaced. I figured with me being in the car for barely a month that United BMW would want to help me, but I was met with a brick wall that said "Did you go with our extended warranty?" Now I'm left with a $3k bill to fix things that I was told were in good, working order a month ago. I really thought this was a upstanding dealership that I could trust and was planning on using them for a M2 purchase to go along with my promotion, but this situation has left a sour taste. Wouldn't in good conscience recommend them when they see you as just a wallet rather than a potential lifelong customer. More

Matas was a pleasure to work with. He kept me updated through the entire build process and was quick to answer any questions I had. Pricing was clear and straightforward. He kept me updated through the entire build process and was quick to answer any questions I had. Pricing was clear and straightforward. More

Made my transaction seamless and made the best deal they could with me, I’ll be back again for the next purchase! could with me, I’ll be back again for the next purchase! More

Kept updated on car production. Very helpful with explaining display when picked up car and after answering questions via email Very helpful with explaining display when picked up car and after answering questions via email More

Bought used 2024 i5m60 online, Matas was very good to work with, happy with my experience. At United BMW work with, happy with my experience. At United BMW More

Flexible, attentive service, and very good selection of inventory. Excellent overall experience and would highly recommend inventory. Excellent overall experience and would highly recommend More

United BMw knocked it out of the park. Salesperson Eddie was amazing. He knew the product and how to service the transaction. This is the first time I’ve bought out of state and had the ve Salesperson Eddie was amazing. He knew the product and how to service the transaction. This is the first time I’ve bought out of state and had the vehicle shipped to me, but I will recommend this to all my friends and associates. Keep up the good work united! More

Friendly and straight forward. Didn't have to question anything and the final cost was exactly as written up before the build was submitted. Didn't have to question anything and the final cost was exactly as written up before the build was submitted. More

Great dealership, no hassle no xx juts this what we got and how can we help you.. the staff was phenomenal from sales rep to manager to finance all great team! and how can we help you.. the staff was phenomenal from sales rep to manager to finance all great team! More

Mohammed Ahamed at united BMW went out of the way to help us choose our BMW X3. He stayed way beyond the work hours to help us with purchase n also made us comfortable with the vehicle n paperwork. All this us choose our BMW X3. He stayed way beyond the work hours to help us with purchase n also made us comfortable with the vehicle n paperwork. All this with a big smile and professional engagement. Highly recommended. Made our first BMW purchase experience a breeze n fantastic experience. More